Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

613 Reviews

100% Would Recommend
Latest Review 2 days ago

Reviews


MR
MICHAEL R.
Poughkeepsie, NY
Jeep Wrangler
Verified
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01/09/2018
Honest, Proficient, Professional, and Clean
Having an honest and trustworthy place you can bring your vehicle to for both routine service and more complicated repairs is not to be taken lightly. I started using Trans Trek over a year ago, and have had nothing but good experience. Nobody likes paying for auto repairs, but when it is needed, usually at a time when you are not ready, it is critical to have a go-to place that does excellent quality work and won't try and up-sell you on something you don't require. Ever notice when you go to Mavis for the free tire rotation how they tell you your brakes are ready to be replaced, or you might need Struts?

KS
Kate S.
Poughkeepsie, NY
Toyota RAV4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/06/2018 Category: Service
Kate said the business is good on getting her in, and the owner has a sense of pride in his work.
This review was collected via phone interview by Customer Research Inc.

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Marc V.
Poughkeepsie, NY
GMC Sierra 3500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/03/2018 Category: Service
Marc said the business did a really great job.
This review was collected via phone interview by Customer Research Inc.

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Ralph G.
Lagrangeville, NY
BMW 5 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/03/2018 Category: Service
Ralph said the quality of work was great and he is happy with the service provided.
This review was collected via phone interview by Customer Research Inc.

AB
ANDRE B.
Wappingers Falls, NY
Volvo XC90
Verified
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12/31/2017
Excellent service
Great customer service!

JT
Jason T.
Wappingers Falls, NY
BMW 3 Series
Verified
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12/27/2017 Category: Service
Jason said he loves Bob and everybody was great. They were on point and they had fair prices. There was no hassle and the work was great.
This review was collected via phone interview by Customer Research Inc.

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Tom R.
Hopewell Junction, NY
Honda Accord Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/27/2017 Category: Service
Tom said it's good service and it's also a good value for the money.
This review was collected via phone interview by Customer Research Inc.

DZ
DIANE Z.
Poughkeepsie, NY
Honda Element
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
12/22/2017
Oil change in Honda element
Unfortunately this is the second time I've had the oil changed and I have found that the oil leaks from underneath the vehicle and it's not the plugger anything of that nature it's the fact that there's a plate underneath where the oil drain is and when you drain the oil it goes into that played and later on leaks out on my driveway or any place I park.

AB
Anthony B.
Poughkeepsie, NY
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2017 Category: Service
Anthony said the business is very professional. Mr Bob and Mr. Joe are the best, and they make it happen.
This review was collected via phone interview by Customer Research Inc.

AM
Andrew M.
Highland, NY
Cadillac DeVille
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2017 Category: Service
Andrew said the technicians communicated well. They explained what they were going to do in advance, and made him aware of the cost prior to service.
This review was collected via phone interview by Customer Research Inc.

PM
Patrick M.
Cortlandt Manor, NY
Ram Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2017 Category: Service
Patrick said the business services was great and the owner went above and beyond. The work was efficiently.
This review was collected via phone interview by Customer Research Inc.

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Ed C.
Hopewell Junction, NY
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2017 Category: Service
Ed said this business is always outstanding, and very professional. He has never been disappointed.
This review was collected via phone interview by Customer Research Inc.

MM
Mark M.
Red Hook, NY
Toyota Highlander
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2017 Category: Service
Mark said the business does great work.
This review was collected via phone interview by Customer Research Inc.

PG
PAUL G.
Folsom, PA
Buick Enclave
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/18/2017
2008 Buick Enclave
Rob, thanks for helping me get my vehicle back on the road so quickly

Paul Gabriele

AC
Anthony C.
Highland, NY
Dodge Dakota
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2017 Category: Service
Anthony said the staff did an excellent job.
This review was collected via phone interview by Customer Research Inc.

GM
GEORGE M.
Wappingers Falls, NY
Chrysler PT Cruiser
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/08/2017
5-speed transmission repair
My 2002 5-speed PT Cruiser was brought in because of clutch and transmission problems. Because this car is one of only 500 built in the color Inca Gold I am doing whatever needs to be done to keep it running. Initially they thought it was a problem with the master hydraulic cylinder and/or the slave cylinder. Upon further diagnosis and several attempts to bleed the air out of the hydraulic line it was determined the transmission needed to be replaced along with the clutch, pressure plate and throw out bearing. I certainly appreciate the effort to hold down the cost of the repair and the thoroughness of the repair when completed.

JE
John E.
Poughkeepsie, NY
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2017 Category: Service
Spoke with June. This business did an oil change for her, and it was fine. She appreciates the service to her vehicle. They keep it running.
This review was collected via phone interview by Customer Research Inc.

CT
Cindy T.
Hyde Park, NY
Chevrolet Tahoe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2017 Category: Service
Cindy said the business provided great service and she was completely satisfied with it. Her vehicle runs like new again.
This review was collected via phone interview by Customer Research Inc.

TG
TINA G.
Poughkeepsie, NY
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/28/2017
Owner & Staff are AMAZING!!
The prices are reasonable and the owner Bobby is such a genuine and knowledgeable person. He ALWAYS goes out of his way to explain all the work that was done to my car whether he is busy or not. LOVE THIS PLACE!!!

HS
HARVEY S.
Hyde Park, NY
Saturn VUE
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/23/2017
Excellence
Front brakes replaced, excellent service as usual, by great staff.