Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

598 Reviews

99% Would Recommend
Latest Review 5 days ago

Reviews


DZ
DIANE Z.
Poughkeepsie, NY
Honda Element
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
12/22/2017
Oil change in Honda element
Unfortunately this is the second time I've had the oil changed and I have found that the oil leaks from underneath the vehicle and it's not the plugger anything of that nature it's the fact that there's a plate underneath where the oil drain is and when you drain the oil it goes into that played and later on leaks out on my driveway or any place I park.

RR
Robert R.
Hyde Park, NY
Mitsubishi Eclipse
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
09/09/2016 Category: Service
Robert said he rebuilds his own transmissions and he went to them so a shaft could be disassembled. He wanted them to keep the parts in order, so he could put them back together again in order. They took 45 minutes to an hour to do the job and they put the parts in a box. He told them he wanted them to put the parts back on and needed it done that day. The guy he spoke with was rude. The employee said they did not have guys waiting around to do the work, and that they could not do it that day, but maybe the next day. He needed the work done that day. today. He went somewhere else to get it reassembled. There he found out that the parts were not in order and it took a long time to reassemble it. He was not happy with them and would not recommend them.
This review was collected via phone interview by Customer Research Inc.

DM
Debra M.
Elizaville, NY
Chevrolet S10 Pickup
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
06/30/2015 Category: Service
Debra said she is not really happy with them. The employee they were speaking with was very rude and condescending. He was speaking loudly. It seemed he was having a bad day. The employee apologized to them towards the end and he told them he was having a bad day. The repair is being done elsewhere. She wouldn't recommend this business because she doesn't want someone else to get treated in the way they were. He was getting confrontational and he was being argumentative with her boyfriend.
This review was collected via phone interview by Customer Research Inc.