Overview

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8

(95 Reviews)

96% Would Recommend
100% Business Response
Latest Review 6 days ago

Reviews


RH
ROD H.
Wichita, KS
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/30/2020
Customer service
Honest hard working men and good at what they do
JT
Jerry T. from Trinity Auto Service responded on 07/01/2020

Thank you Rod we where glad to help and we hope it hangs in there for you. The Trinity Auto Service Team...


ZR
Zack R.
Wichita, KS
Nissan Altima
Verified Customer
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/30/2020
Untrustworthy
They attempted to charge me for a $400 service they said was required to fix my radiator. Upon taking the vehicle to a more reputable repair shop, I discovered the service Trinity attempted to charge for was not necessary. They tried to take advantage of my lack of knowledge about cars. I will no longer be doing business with Trinity.
JT
Jerry T. from Trinity Auto Service responded on 06/30/2020

Zack the only service we performed for you was a cooling system presure test and the only signs of coolant leaking we could see was at the radiator, perhaps because of the stop leak you had installed before bringing it to us. Sorry your warranty company would not help you with the repairs recommended 100% but they did offer some help. We are also sorry we would not lie to them for you as you asked us to, it is not our practice to take advantage of anyone or lie to anyone even when a customer wants us to. We will be happy to have you get your future service somewhere else. The Trinity Auto Service Team...


ST
Steve T.
Haysville, KS
INFINITI FX35
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/30/2020
Quick & Competent
Even with a mechanic out sick, service on time & right.
JT
Jerry T. from Trinity Auto Service responded on 06/30/2020

Thank you Steve, we were glad to help and thank you for your patience as well. The Trinity Auto Service Team...


DD
Daniel D.
Wichita, KS
Chevrolet Malibu
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/30/2020 Category: Service
Daniel said the customer service is great.
JT
Jerry T. from Trinity Auto Service responded on 07/01/2020

Thank you Daniel for taking the time to review us and we were glad to be of service to you. The Trinity Auto Service Team...


LP
Lisa P.
Wichita, KS
Chrysler Sebring Sdn
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/26/2020
Great service!!!
I am very satisfied with the repairs made to my car. Trinity Auto does great work, they pay attention to detail and make sure the customer is happy with their work.
JT
Jerry T. from Trinity Auto Service responded on 06/27/2020

That is what we like to hear Lisa, thank you so much for the encouraging words. The Trinity Auto Service Team...


MT
Mary T.
Wichita, KS
Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/26/2020
The people, the peacefulness and the concern.
I am always welcomed with a friendly hello and asked how I am doing. I have always gotten great help and great service.
JT
Jerry T. from Trinity Auto Service responded on 06/26/2020

Than you Mary for taking the time to do this review for us, we are blessed to have you for a friend and a customer. The Trinity Auto Service Team...


AP
Agelena P.
Wichita, KS
Chevrolet Cavalier
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/23/2020 Category: Service
Agelena said the business was quick and they also provided good service.
JT
Jerry T. from Trinity Auto Service responded on 06/23/2020

Thank you Angelena, we were happy to be of service and we look forward to serving you in the future. The Trinity Auto Service Team...


Verified Customer
Wichita, KS
Chrysler Town & Country LWB
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/18/2020
People are friendly and mechanics are knowledgeable
Office staff are friendly and eager to assist anyone needing any help. Mechanics know what they're doing.
Jerry T. from Trinity Auto Service responded on 06/18/2020

Thank you we appreciate you taking the time to do this review, we were glad to help. The Trinity Auto Service Team...


CS
Charles S.
Wichita, KS
Ford Expedition
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/18/2020
Outside seating
Quick and the staff was friendly
JT
Jerry T. from Trinity Auto Service responded on 06/18/2020

Thank you Charles for taking the time to do this review, we were happy to serve you and we look forward to serving you again. The Trinity Auto Service Team...


HZ
Henry Z.
Norwich, KS
Honda Odyssey
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/17/2020
Review
I have been taking my autos to Trinity Auto for several years. Finding a mechanic that does good work and is honest is difficult now a days. I have always been happy with their work. My whole family takes their cars there
JT
Jerry T. from Trinity Auto Service responded on 06/18/2020

Thank you Hank, we have enjoyed being part of the family, you are all a blessing to us. The Trinity Auto Service Team...


DL
Desiree L.
Wichita, KS
Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/12/2020
Friendly and professional. Stand by there work
The mileage is 73,601. Mike put 76,301.
JT
Jerry T. from Trinity Auto Service responded on 06/12/2020

Thank you Desiree, we are blessed to have you for a customer. The Trinity Auto Service Team...


BW
Bobby W.
Wichita, KS
Dodge Grand Caravan
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/11/2020
Honest work
Ive been coming here for over 12 years.good people n good work.
JT
Jerry T. from Trinity Auto Service responded on 06/11/2020

Thank you Bobby for taking the time to do this review, we are blessed to have you for a customer. We look forward to serving you for years to come. The Trinity Auto Service Team...


MS
Michael S.
Wichita, KS
Chrysler Town & Country
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/11/2020
Outstanding service
Been a customer for a few years. Always pleased with their service.
JT
Jerry T. from Trinity Auto Service responded on 06/11/2020

Thank you Mike for taking the time to do this review, we appreciate your business. The Trinity Auto Service Team...


RH
ROD H.
Wichita, KS
Ford Econoline Wagon
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/09/2020
Customer service
I called them at 4:00 by 10 the next morning they had it fixed. We are a hvac company and when you have a vehicle breakdown in the hot weather its vital to get it back on the road asap. Team Trinity knocked it out of the park
JT
Jerry T. from Trinity Auto Service responded on 06/09/2020

Thank you Rod for the shout out and we appreciate your business, just let us know when you need anything else. The Trinity Auto Service Team...


FH
Flint H.
Wichita, KS
Toyota Prius
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/02/2020
Excellent care
Thanks for getting my ac ice cold!
JT
Jerry T. from Trinity Auto Service responded on 06/03/2020

Thank you Flint for taking the time to do this review, it was a blessing to meet you and we are sorry about the oil change sticker. We appreciate your business and we look forward to serving you in the future. The Trinity Auto Service Team...


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