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Trinity Auto Service

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(470 Reviews)
94
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
94
Net Promoter Score ®

Business Details

About

At Trinity Auto Service we perform automotive repair with a heart and fast service you can trust. We want all of our customers to be customers for life. You will not pay for service or repairs you don’t need and you will get all of the service and repairs you pay for. Our goal is to save you money, and you will never get any surprise At Trinity Auto Service we perform automotive repair with a heart and fast service you can trust. We want all of our customers to be customers for life. You will not pay for service or repairs you don’t need and you will get all of the service and repairs you pay for. Our goal is to save you money, and you will never get any surprise bills — I give you my personal guarantee! Call us at (316) 529-0690 to schedule an appointment or just stop on by! ...more

Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(316) 529-0690

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
8:00 AM - 1:00 PM
Sun
closed
* Central Time (Us & Canada)
3415 S Broadway St Wichita, KS 67216
Trinity Auto Service's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(470 Reviews)

SH
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Stephene H.
Wichita, KS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/15/2025
verified customerVerified Customer
10
A+
Easy, Honest and knowledgeable
Jerry T. from Trinity Auto Service responded on 07/16/2025 05:37 AM

We’re glad to hear that you found your experience easy and honest. It's our job to make sure you drive away with confidence and a smile. Our team loves sharing their knowledge, so it’s great to know it made an impact. Keep cruising, and remember, we’re always here for your automotive needs! The Trinity Auto Service Team...


RJ
Rebecca J.
Wichita, KS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2025
verified customerVerified Customer
Category: Service
Rebecca said it went really good, she liked their pricing and they were able to get her vehicle fixed really fast.
Recommended
Jerry T. from Trinity Auto Service responded on 07/11/2025 11:42 AM

We appreciate your feedback and are glad to hear that everything went really well! It's always our goal to keep both your vehicle and your wallet happy, so we're delighted that the pricing worked out for you and that we could get you back on the road in no time. Here's to smooth rides ahead! The Trinity Auto Service Team...


JH
James H.
Wichita, KS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/07/2025
verified customerVerified Customer
Category: Service
James said they were great. They had friendly technicians, they explained everything well and they did good work.
Recommended
Jerry T. from Trinity Auto Service responded on 07/09/2025 08:18 AM

We appreciate you taking the time to share your experience with us. It's always wonderful to hear that our technicians were not only friendly but also effective at explaining everything. We strive to ensure that our customers feel informed and satisfied, and it's great to know we hit the mark. The Trinity Auto Service Team...


TL
Teresa L.
Wichita, KS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/03/2025
verified customerVerified Customer
Category: Service
Teresa said she loves it, they were very nice, explained things, listened. They were very truthful, they gave her a list of things to get done, she appreciates that they were honest and they did so much. She is really impressed and can't say enough good things, they were wonderful.
Recommended
Jerry T. from Trinity Auto Service responded on 07/08/2025 07:55 AM

We appreciate your glowing review! It's fantastic to hear that our team made such a positive impression with their honesty and attentiveness. We believe that clear communication is key—after all, your car deserves more than just a routine check-up; it deserves a heartfelt conversation. We're delighted that our recommendations hit the mark, and we promise to keep delivering that same level of service. Thanks for sharing your experience; we’re honored to have earned your trust. The Trinity Auto Service Team...


RP
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Richard P.
Wichita, KS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2025
verified customerVerified Customer
10
Always great, reputable and honest service
We've been to Trinity several times in the years and with different vehicles. Always upfront, honest and explains everything.
Jerry T. from Trinity Auto Service responded on 06/27/2025 10:37 AM

We appreciate you taking the time to share your experiences with us. We're glad to hear that our team has been able to provide upfront and honest service over the years. It’s always our goal to keep you informed, so you can hit the road without a worry. Here's to many more smooth rides ahead! The Trinity Auto Service Team...


MG
Mike G.
Wichita, KS
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/20/2025
verified customerVerified Customer
Category: Service
Mike said he paid the business $4000 about one month ago and now his vehicle is back, it isn't their fault, but they told him the engine is locked up. He said it was a bad experience and now he has to scrap his vehicle.
Recommended
Jerry T. from Trinity Auto Service responded on 06/27/2025 10:39 AM

We’re sorry to hear that you’re facing such a tough situation with your vehicle. A locked-up engine is definitely not what anyone hopes for after an investment like that. It’s frustrating, and we understand your disappointment. If there's any way we can assist or provide additional information on next steps, please reach out. We’re here to help navigate this rough patch as best as we can. The Trinity Auto Service Team...


EW
Ed W.
Wichita, KS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/12/2025
verified customerVerified Customer
Category: Service
Ed said Mike, Wes and Jerry take really good care of him. The service is a little expensive due to the quality of workmanship. He pays for what he gets, they stand behind their excellent work.
Recommended
Jerry T. from Trinity Auto Service responded on 06/14/2025 05:57 AM

We appreciate your feedback and are glad to know that Mike, Wes, and Jerry have been taking good care of you. It sounds like they're doing a great job at ensuring your vehicle gets top-notch treatment. While we understand that quality can sometimes come with a price, we're pleased to hear that you feel it's worth every penny. After all, you can't put a price on peace of mind… Thank you for choosing us and for your trust in our team. The Trinity Auto Service Team...


CV
Christian V.
Douglass, KS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/11/2025
verified customerVerified Customer
Category: Service
Christian said they were quick, good service and took care of him right away.
Recommended
Jerry T. from Trinity Auto Service responded on 06/11/2025 12:51 PM

We're glad to hear that you had a quick and efficient experience with us! Our team always aims to provide top-notch service, and it sounds like we hit the mark this time. Helping you out promptly is what we do best, so here's to more speedy fixes in the future! The Trinity Auto Service Team...


TS
Toni S.
Wichita, KS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/04/2025
verified customerVerified Customer
Category: Service
Toni said they were great. They got her right in and they were very friendly. Overall it was a good experience and she would recommend them to anyone.
Recommended
Jerry T. from Trinity Auto Service responded on 06/05/2025 06:14 AM

We appreciate you taking the time to share your experience. It's great to hear that you felt welcomed and that we could get you in quickly. We aim to keep things friendly and efficient, and it sounds like we hit the mark! If you have any friends who need automotive help, we’d love to show them the same level of service. Safe travels!


PH
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Phil & Katie H.
Maize, KS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2025
verified customerVerified Customer
10
Battery issues
Had battery issues, they was able to get me in and check all concerns. Installed new battery and rechecked system. Just a great bunch of people that take pride in what they do. They won’t over sell you anything you don’t need. Honest and integrity, hard to find. They have it!!
Jerry T. from Trinity Auto Service responded on 05/28/2025 05:20 AM

It's fantastic to hear that you had such a positive experience with us! When it comes to batteries, we know they can be a bit dramatic, so we’re glad we could get you back on the road without any unnecessary theatrics. Our team's commitment to honesty and integrity is something we hold dear, and it's great to know it shines through. The Trinity Auto Service Team...


SE
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Sam E.
Trenton, NE
Chevrolet El Camino
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/21/2025
verified customerVerified Customer
10
Great Service
These guys were fast, professional and polite
Jerry T. from Trinity Auto Service responded on 05/21/2025 07:41 AM

It’s fantastic to hear that our team hit the mark with speed, professionalism, and politeness! We believe that great service shouldn’t come at a snail’s pace—more like a race car zooming past. Your support drives us to keep those engines running smoothly! The Trinity Auto Service Team...


RK
Robb K.
Wichita, KS
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/19/2025
verified customerVerified Customer
Category: Service
Robb said it was more expensive than he thought it should be, it took longer, too. He was going to do the Easy Pay but there was a $40 processing fee.
Recommended
Jerry T. from Trinity Auto Service responded on 05/21/2025 07:43 AM

Thank you for sharing your thoughts with us. We understand that unexpected costs and longer wait times can be frustrating—it's like waiting for your favorite series to drop a new season and realizing it’s still months away. While we strive to keep our pricing competitive and service efficient, sometimes the road can be a bit bumpy. Your feedback on the Easy Pay processing fee is noted, and we appreciate your honesty. We're always looking for ways to improve, so your input is invaluable. If there's anything else we can do to enhance your experience, please let us know. The Trinity Auto Service Team...


PE
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Patricia E.
Wichita, KS
Saturn L300
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/04/2025
verified customerVerified Customer
10
Great mechanics
I took my old Saturn to them with a whole list of codes from my scans at the car parts store. The first thing they discovered was not any of the codes that I brought them. Once they got that fixed they could test drive and scan for the other problems. They discovered a short in the electrical system. Another thing that wasn’t in the scans I brought them. They fixed the short and I have a working car again. Everything they did ended up being less than the cost of a catalytic converter which is what the scans I brought were indicating. Great mechanics!
Jerry T. from Trinity Auto Service responded on 05/05/2025 07:16 AM

We're glad to hear that your Saturn is back in action and running smoother than ever! It sounds like our team turned a potential comedy of errors into a success story by uncovering those sneaky issues hiding behind the codes. Who knew that electrical gremlins could be so evasive? It's our pleasure to get the car sorted out without breaking the bank. Thanks for trusting us with your automotive detective work, and we hope your Saturn enjoys its newfound lease on life! The Trinity Auto Service Team...


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Rob L.
Haviland, KS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2025
verified customerVerified Customer
Category: Service
Rob said they did a good job.
Recommended
Jerry T. from Trinity Auto Service responded on 05/05/2025 07:14 AM

It's great to hear that you had a positive experience with us! We're always here to make sure your vehicle gets the care it deserves. If there's anything else we can help with, just let us know. The Trinity Auto Service Team...


PH
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Phil & Katie H.
Maize, KS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2025
verified customerVerified Customer
10
Honest service
I’ve been going there for 20 years and have never had a bad experience. Jerry, Mike and Wes and the crew are honest people to do business with. I truly appreciate this business.
Jerry T. from Trinity Auto Service responded on 04/19/2025 05:48 AM

It's fantastic to hear about your long-standing experience with us! It seems like you've been part of the family longer than some of our staff have been in the business. We deeply value your trust and loyalty, and we promise to keep up the honest work that has earned your appreciation. Here’s to many more years of smooth rides together! The Trinity Auto Service Team...


Displaying Review 1 - 15 of 470 in total
Service Coupons and Posts
Big thanks for the kind words! 😊 We're thrilled to keep both you and your car smiling. Trust us, it’s our superpower! 🚗✨ Your support means the world to us. Prayers answered! 🙏 #TrinityAutoService #CustomerLove
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Thanks for the fantastic review! 🌟 We're thrilled we could get your truck back on the road in just one day! 🚚💨 Our team loves making sure you're ready to roll. Come back anytime! #TrinityAutoService #OnTheRoadAgain
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We're thrilled to hear you felt valued and uplifted! 💖 At Trinity Auto Service, we believe every customer deserves a little extra love. Thanks for letting us brighten your day! 🚗✨ #CustomerCare #BlessedToServe
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Thank you for the love! 🥰 We always strive to give you top-notch care because, let's face it, your car deserves a spa day too! 🚗✨ We appreciate your trust in us! #AutoCare #TrinityAutoService
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🚗🔧 Thanks for the glowing review! We know wiring issues can send chills down your spine, but we’re here to light the way! 🌟 Grateful for your trust and thrilled to help you and your vehicle stay connected. 🙌 #TrinityAutoService #AutoMagic
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Thanks for the awesome review! We're thrilled to get your car in & out faster than you can say "oil change!" 🚗💨 Your faithful companion deserves the best! See you again for all your car care adventures! #TrinityAutoService #OilChangeHeroes
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Thanks for the shoutout! ? We're thrilled Mike's friendly service and upfront explanations made your visit a breeze. Our goal is to keep you informed, so no surprises—except for the great results! ?? #TrinityAutoService #CustomerCare
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Big thanks for the glowing review! ? We're thrilled to hear we turned your ride back into a smooth operator! ?? Remember, we're always here to keep your car running cooler than ever! ? #TrinityAutoService #CarCareExperts
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?? Thanks for the fantastic review! We're thrilled to know our communication and workmanship hit the mark! Trust is our fuel, and we’re here to keep you rolling smoothly. See you on your next pit stop! ?✨ #TrinityAutoService #CustomerFirst
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Thanks for the awesome review, James! ? Our team at Trinity Auto Service is thrilled to know you had a great experience. We're here to keep your wheels rolling smoothly! ?? #CustomerAppreciation #TopNotchService
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Thanks, Kay! We're thrilled you had a great experience with us. ?? We'll keep up the good work! #HappyCustomers #TrinityAutoService
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Thanks for the trust, Robert! We're glad to hear we're keeping your car worry-free. We'll always strive to provide excellent work at affordable prices. ? #CustomerAppreciation #TrustedAutoService
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Thanks, Craig! ? We're delighted to hear that you had a top-notch experience with us at Trinity Auto Service. Keeping your pickup in great shape is our mission, and we can't wait to see you back for a tune-up! ? #HappyCustomers #TrinityAuto
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Woohoo! ? Thanks for the 5-star review, Dennis! We're thrilled to have provided peace of mind & a smooth ride. Your journey's our priority! #CustomerSatisfaction #TrinityAutoService
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Thanks for the awesome review, Mary! ? We're delighted to hear that you had a great experience with us. We take pride in providing quality service and spreading smiles. See you soon! #CustomerSatisfaction #QualityService
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? Thank you for your kind words! ? We strive to go above and beyond for our customers. ?‍? It's great to hear that our team was able to identify and fix hidden issues. ? We appreciate your trust in us! ? #CustomerCare #AboveAndBeyond #Wichita
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Thanks for the kind words, Zach! ? We're so glad you trust us with your vehicles. #TrinityAutoService #Wichita #AutoRepair #AutoMaintenance
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