Overview

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8

(204 Reviews)

95% Would Recommend
100% Business Response
Latest Review 3 days ago

Reviews


AS
April S.
Haysville, KS
Pontiac Grand Prix
Verified Customer
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
01/13/2020 Category: Service
April said she was overcharged for tightening a bolt, but was happy her problem was solved quickly. They charged her $114 to tighten a bolt and would not recommend them, because they are overpriced.
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Jerry T. from Trinity Auto Service responded on 01/15/2020

Hi April so sorry for the mis understanding, we would like to help make this right for you. There is alot of reasons that most businesses in this industry and others have a 1 hour minimum to start with a situation like the one you had but we really don't want you to believe we would charge anyone just for tightening a bolt. Call us when you need something else and let's see if we can help you. The Trinity Auto Service Team...


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Lana T.
Wichita, KS
Kia Optima
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/11/2020 Category: Service
Lana said the staff are good guys, she had no problems with her overall experience.
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Jerry T. from Trinity Auto Service responded on 01/14/2020

Thank you Lana, we are very happy to hear it and we will work hard to keep it that way for you. The Trinity Auto Service Team...


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Ronda G.
Wichita, KS
Ford Focus
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/10/2020 Category: Service
Ronda said it was an awesome experience.
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Jerry T. from Trinity Auto Service responded on 01/14/2020

Thank you Ronda for the kind words, we look forward to serving you for many more years to come. The Trinity Auto Service Team...


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Ken P.
Wichita, KS
GMC Sierra 3500
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/01/2020
Friendly and there dog is scared of my puppy so cute
Nice people very knowledgeable on there mechanics.
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Jerry T. from Trinity Auto Service responded on 01/02/2020

Thank you Ken for the kind words and Cookie & Lacey will have a lot of fun together in the future The Trinity Auto Service Team.


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Denise B.
Wichita, KS
Oldsmobile Bravada
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/30/2019
Family
They make you feel like Family. They do quality work and guarantee everything.
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Jerry T. from Trinity Auto Service responded on 12/31/2019

Thank you Denise for the kind words, have a very happy New Year and we will see you soon.


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Robert L.
Kingman, KS
Chevrolet Aveo
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/26/2019 Category: Service
Robert said the business provided good service.
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Jerry T. from Trinity Auto Service responded on 12/27/2019

Glad to hear it Robert and thank you for taking the time to review us. Just let us know when you need anything else The Trinity Auto Service Team...


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Angela C.
Wichita, KS
Chrysler PT Cruiser
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/07/2019 Category: Service
Angela said the staff provided good customer service. They are awesome.
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Jerry T. from Trinity Auto Service responded on 12/10/2019

Thank you Angela, we enjoy working for you and we are blessed to have you for a customer. The Trinity Auto Service Team...


KR
Karol R.
Wichita, KS
Dodge Pickup
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/05/2019 Category: Service
Karol said she likes the customer service at this business.
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Jerry T. from Trinity Auto Service responded on 12/06/2019

Thank you so much Karol for the 5 star review, it means alot to us to hear you are happy with our service and we will work hard to provide fast service you can trust. The Trinity Auto Service team...


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Destiny F.
Wichita, KS
Nissan Maxima
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/18/2019 Category: Service
Destiny said this business's staff worked with her, was really nice, patient and didn't really try to bamboozle her.
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Jerry T. from Trinity Auto Service responded on 11/20/2019

Thank you Destiny for the kind words, we wish we could have been even more helpful and we pray things are looking up for you. The Trinity Auto Service Team...


JC
Josh C.
Wichita, KS
Dodge Grand Caravan
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/16/2019 Category: Service
Josh said everybody was helpful in explaining the different options for purchasing parts. He would come back anytime.
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Jerry T. from Trinity Auto Service responded on 11/19/2019

Thank you Josh for your business and the review, we will continue to work hard to earn your business. Just let us know when you need anything else. The Trinity Auto Service Team...


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Amy D.
Wichita, KS
Nissan Sentra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/14/2019
Great honest place
I love the family at Trinity! Blood or not, they are family and when you go in with vehicle problems they get your sorted out and with fair decent prices. I’ve known several of the staff for years and they have always been kind to me. And when my car needs maintenance, that’s where I go. Added bonus you get to see their adorable dog!!! ? Do yourself a favor and just go see them when you need maintenance on your vehicle. They are straight forward and don’t talk down to me “as a woman” I’ve gotten that from far to many shops ??‍♀️ Trinity is awesome!!!
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Jerry T. from Trinity Auto Service responded on 11/14/2019

Thank you so much Amy for the kind words, we will continue to work hard for you and treat you with the utmost respect all customers deserve. Just let us know when you need anything else and Cookie said thank you also. The Trinity Auto Service Team...


KA
Kevin A.
Wichita, KS
Lincoln Town Car
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/13/2019
Great job as usual !!
These guys are my car's best friend!
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Jerry T. from Trinity Auto Service responded on 11/13/2019

Thank you Kevin for the shout out, we aim to please so just let us know when you need anything else. The Trinity Auto Service Team...


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Sandra P.
Wichita, KS
Dodge Grand Caravan
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/09/2019 Category: Service
Spoke with Dale. He said the service is always great and he is always satisfied. The employees always give him a really good break down of everything and are very reasonable about working with him to provide a solution. The employees are friendly, they know their stuff and he has really enjoyed working with them.
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Jerry T. from Trinity Auto Service responded on 11/12/2019

Thank you Sandra, we appreciate you both and we always look forward to serving you when you need us. The Trinity Auto Service Team...


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Fred M.
Wichita, KS
Mercedes-Benz SL-Class
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/04/2019 Category: Service
Fred said that the place was excellent, dealt with his problems and was reasonable. He noted the mechanics, especially Chris, always have knowledgeable answers regarding the work needed.
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Jerry T. from Trinity Auto Service responded on 11/05/2019

Thank you Fred, we will continue to work hard to earn the trust you have placed in us. The Trinity Auto Service team...


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Jeff L.
Wichita, KS
Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/21/2019
Peace of mind repair
My wife had noticed that when she filled up the gas tank the fuel gauge wasn’t showing full. Since we just had sensor replaced with the fuel pump in July by Trinity, we wanted their opinion. They diagnosed that the sensor on the pump was malfunctioning, so they replaced the fuel pump assembly again free of charge!
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Jerry T. from Trinity Auto Service responded on 10/21/2019

Thank you Jeff for taking the time to do this review for us, we will always stand behind our service and your wife was very gracious in recognizing we dont build the parts, we just install them. The Trinity Auto Service Team...


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