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SureCritic / Auto Repair / Trusted Auto Center
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Trusted Auto Center

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(13 Reviews)
100
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Score Details

5 stars
84%
4 stars
15%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
100
Net Promoter Score ®

Business Details

Categories
Auto Repair, Car Maintenance, Oil Change
Contact
(847) 549-3428
Closed
Business Hours

Business Hours

Mon
9:00 AM - 5:00 PM
Tue
9:00 AM - 5:00 PM
Wed
9:00 AM - 5:00 PM
Thu
9:00 AM - 5:00 PM
Fri
9:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
28290 Ballard Dr Lake Forest, IL 60045
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Affiliations

Trusted Auto Center's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(13 Reviews)
Write a Review
Recent Reviews
JS
john s.
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/03/2023
verified customerVerified Customer
10
Fixed Flat Fast
They did a good job of explaining problem and then fixing it quick
MH
gravatar
MARK H.
Chicago, IL
Volkswagen Jetta
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/25/2023
verified customerVerified Customer
10
Oil change for my Volkswagen
I was not sure I would like the business when it changed hands. The former owner was and is a good friend of mine. I was pleasantly surprised with the professionalism and level of service that continues to be the standard I enjoy every time I walk through the door.
KM
karen m.
Volkswagen Tiguan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/20/2023
verified customerVerified Customer
10
My go to mechanics
I highly recommend them as they are honest and reasonably priced. However when I get my car back there is dirty fingerprints all over the inside. I would recommend they go thru and wipe down before handing it over to the owner!! I had to go home and scrub the inside down….
OD
Owen D.
Illinois
Audi A4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/13/2023
verified customerVerified Customer
Category: Service
Owen said the prices are good and the people are friendly.
Recommended
JL
gravatar
Joanna L.
Mitsubishi Lancer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/27/2023
verified customerVerified Customer
10
Very good experience
Very helpful
Honest
Knowledgeable and
Trustworthy.
I was happy receiving professional help.
Verified Customer
Lake Bluff, IL
GMC Yukon
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/22/2023
verified customerVerified Customer
10
Always prompt, honest and knowledgeable
Great guys, professional and knowledgeable.
CB
Cody B.
Lake Zurich, IL
Ford Explorer Sport Trac
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/09/2023
verified customerVerified Customer
10
Perfect work
Thank you Christian and Ruben
MK
mark k.
Lexus LS 430
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/18/2023
verified customerVerified Customer
10
Efficient and Fair!
I enjoy doing business with Trusted Auto. They do work promptly, keep me informed, and are both cordial and professional. It is great to have them right in the neighborhood!
TT
Tony T.
Illinois
Nissan Quest
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/05/2023
verified customerVerified Customer
Category: Service
Tony said it was a fair price, done quickly, professionally and right on schedule.
Recommended
TA
Tom A.
Illinois
Jaguar XJ
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/21/2023
verified customerVerified Customer
Category: Service
Tom said he needs to go back, they did not reset his computer and it's still showing work needs to be done. He called them and they said to bring it back it, but he hasn't had the time.
Recommended
JL
gravatar
Joanna L.
Mitsubishi Lancer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/14/2023
verified customerVerified Customer
10
Very good experience
Very professional
And
Knowledgeable
Very willing to help
KG
Karl G.
Illinois
Mercedes-Benz S550
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/31/2023
verified customerVerified Customer
Category: Service
Karl said they doubled up on the price for his tire repair.
Recommended
Ruben M. from Trusted Auto Center responded on 04/05/2023 09:14 AM

Hello Karl, I'm glad you would recommend us. Feel free to reach out to us if there is anything else we can do for you.

DR
Donald R.
Illinois
Ram Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2023
verified customerVerified Customer
Category: Service
Donald said they were honest and did a good job.
Recommended
Ruben M. from Trusted Auto Center responded on 03/30/2023 08:08 AM

Thanks for the review!

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