ReScore Reviews™ (31)

ReScore
Overall Rating 4.7096742/5Overall Rating 4.7096742/5Overall Rating 4.7096742/5Overall Rating 4.7096742/5rating 4.7096742
Original
Overall Rating 2.25806/5Overall Rating 2.25806/5rating 2.25806rating 2.25806rating 2.25806
94% Would Recommend
100% Business Response
Latest Review 2 days ago
Steve D. on 04/21/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer"
Excellent service
Vehicle: 2013 Hyundai Genesis
Category: Service
Service Date: 04/12/2018
Service Type: Maintenance
Review Created: 04/21/2018 06:05 AM
Verified Customer on 04/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good people; good service"
I have left satisfied each time. This is an excellent dealership.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 04/16/2018
Service Type: Maintenance
Review Created: 04/19/2018 11:27 AM
Brian F., Service Manager at Tulsa Hyundai responded on 04/19/2018

Thank you for the great review. We appreciate you!

Brian Finley
Service Manager
918-992-6491
Judy O. on 04/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome service!"
Paul and Scott always take good care of my cars needs. Thank you. Always polite and efficient!
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 04/13/2018
Service Type: Maintenance
Review Created: 04/18/2018 07:25 AM
Brian F., Service Manager at Tulsa Hyundai responded on 04/18/2018

Thank you for the 5 stars!!

Brian Finley
Service Manager
918-992-6491
Paulette H. on 04/17/2018
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Hello and have a blessed day."
Would have liked to have known they needed to order a recall part before I sat there all that time.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 04/12/2018
Service Type: Repair
Review Created: 04/17/2018 02:03 PM
Brian F., Service Manager at Tulsa Hyundai responded on 04/17/2018

Thank you for taking the time to take our survey. We apologize that you were not completely satisfied with your visit. I would like to discuss this matter with you. I will be in contact with you by the end of the week.

Brian Finley
Service Manager
918-992-6491
Brian F., Service Manager at Tulsa Hyundai responded on 04/20/2018

Thank you for taking my call today. We will have a driver pick your car up Monday morning and get the recall taken care of. 

Brian Finley
Service Manager
918-992-6491
David S. on 04/17/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Scott Monroe made the service experience exceptional. . "
He is why I will be back. Nothing else really stood out as far as the service department goes. Not to say there was anything wrong but he made me want to come back. He made me comfortable and went above and beyond to help me understand everything.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 04/12/2018
Service Type: Repair
Review Created: 04/17/2018 12:33 PM
Brian F., Service Manager at Tulsa Hyundai responded on 04/17/2018

Thank you for the review. We appreciate you!

Brian Finley
Service Manager
918-992-6491
Verified Customer on 04/14/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good job"
They did a great job. They also did quick work.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 03/30/2018
Service Type: Repair
Review Created: 04/14/2018 06:34 AM
Brian F., Service Manager at Tulsa Hyundai responded on 04/17/2018

Thank you for the great review. We appreciate you and look forward to seeing you at your next visit!

Brian Finley
Service Manager
918-992-6491
Verified Customer on 04/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent customer service."
There fast and sufficient. I love going there to see all their smiling faces.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 04/07/2018
Service Type: Repair
Review Created: 04/13/2018 07:32 PM
Brian F., Service Manager at Tulsa Hyundai responded on 04/17/2018

Thank you for the 5 stars! We appreciate you.

Brian Finley
Service Manager
918-992-6491
Verified Customer on 04/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Tulsa Hyundai GREAT"
The Service Technicians do superb work every time I have my car serviced, and all Advisers including their Manager Brian Finley at Tulsa Hyundai are very congenial and make sure I understand servicing of my 2006 Sonata, and Very much recommend Tulsa Hyundai!!
Vehicle: 2006 Hyundai Sonata
Category: Service
Service Date: 03/29/2018
Service Type: Repair
Review Created: 04/13/2018 09:11 AM
Brian F., Service Manager at Tulsa Hyundai responded on 04/13/2018

Thank you for the great review. We appreciate you!

Brian Finley
Service Manager
918-992-6491
Raymond G. on 04/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"service on the car"
the people and knowledge about what they do
Vehicle: 2018 Hyundai Elantra
Category: Service
Service Date: 04/07/2018
Service Type: Repair
Review Created: 04/12/2018 08:29 PM
Brian F., Service Manager at Tulsa Hyundai responded on 04/13/2018

Thank you for the great review. 

Brian Finley
Service Manager
918-992-6491
Judith H. on 04/11/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service "
Great service!
Vehicle: 2014 Hyundai Tucson
Category: Service
Service Date: 04/06/2018
Service Type: Maintenance
Review Created: 04/11/2018 04:31 PM
Brian F., Service Manager at Tulsa Hyundai responded on 04/12/2018

Thank you for the great review!

Brian Finley
Service Manager
918-992-6491
Gayla G. on 04/11/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Greta service...again!"
Paul did a great job for us. Even helped us arrange for someone to replace our windshield, something not done at dealership. Having work at Tulsa Hyundai has always been a pleasure.
Vehicle: 2018 Hyundai Santa Fe
Category: Service
Service Date: 04/06/2018
Service Type: Maintenance
Review Created: 04/11/2018 03:52 PM
Brian F., Service Manager at Tulsa Hyundai responded on 04/12/2018

Thank you for the great review. We appreciate you and look forward to seeing you at your next visit!

Brian Finley
Service Manager
918-992-6491
Verified Customer on 04/11/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Business as usual "
The staff are always very helpful and willing to answer questions l have about vehicle care and they always wash the car when they’re done.
All in all very satisfactory
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 04/07/2018
Service Type: Maintenance
Review Created: 04/11/2018 05:36 AM
Brian F., Service Manager at Tulsa Hyundai responded on 04/12/2018

Thank you for the great review. We appreciate you!

Brian Finley
Service Manager
918-992-6491
Bill M. on 04/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service great cars"
I’ve had 2 Hyundai’s now and both are great cars. Scott in service is by far best service writer I’ve come across.
Vehicle: 2016 Hyundai Genesis
Category: Service
Service Date: 04/05/2018
Service Type: Repair
Review Created: 04/10/2018 06:55 PM
Brian F., Service Manager at Tulsa Hyundai responded on 04/11/2018

Thank you! I will pass this on to Scott!

Brian Finley
Service Manager
918-992-6491
Carmen M. on 04/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service department"
I will never plan to go anywhere else! Everyone there is so friendly and helpful. The guys in the service department are very thorough and Paul is always there when I need assistance or have questions on my vehicle. Amazing service! Thank you!!
Vehicle: 2012 Hyundai Sonata Hyb
Category: Service
Service Date: 04/06/2018
Service Type: Maintenance
Review Created: 04/10/2018 05:23 PM
Brian F., Service Manager at Tulsa Hyundai responded on 04/11/2018

Thank you for the great review! I will pass this on to Paul. 

Brian Finley
Service Manager
918-992-6491
Mary H. on 04/10/2018
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"My car wasn’t finished within the promised timeframe. It was frustrating because I had to rush to get to work. "
Service done was fine but it took longer than promised.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 04/04/2018
Service Type: Repair
Review Created: 04/10/2018 04:49 PM
Brian F., Service Manager at Tulsa Hyundai responded on 04/11/2018

We apologize for the delay on your service. Please contact me with any other concerns you may have. Have a great day!

Brian Finley
Service Manager
918-992-6491
Ladd S. on 04/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great fast service"
I have owned Mercedes, Audi, BMW'S, GENESIS IS THE BEST, BACK BY A GREAT DEALERSHIP, ONLY COMPLAINT I HAVE IS THE NAVIGATION , DOESN'T WORK
Vehicle: 2016 Hyundai Genesis
Category: Service
Service Date: 04/06/2018
Service Type: Maintenance
Review Created: 04/10/2018 02:18 PM
Brian F., Service Manager at Tulsa Hyundai responded on 04/11/2018

Thank you!!

Brian Finley
Service Manager
918-992-6491
Misty D. on 04/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly and great customer service "
Love the team!!!
Vehicle: 2018 Hyundai Elantra
Category: Service
Service Date: 04/06/2018
Service Type: Maintenance
Review Created: 04/10/2018 01:34 PM
Brian F., Service Manager at Tulsa Hyundai responded on 04/11/2018

Thank you for the great review!!

Brian Finley
Service Manager
918-992-6491
Nicolas P. on 04/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The welcome environment and freindly group"
Amazing experience
Vehicle: 2007 Hyundai Entourage
Category: Service
Service Date: 04/06/2018
Service Type: Repair
Review Created: 04/10/2018 12:45 PM
Brian F., Service Manager at Tulsa Hyundai responded on 04/11/2018

Thank you for the great reveiw Mr. Pacheco. We look forward to seeing you again in the future. 

Brian Finley
Service Manager
918-992-6491
Verified Customer on 04/09/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Experince"
Scott really did take care of me and my car. I am truly grateful to the Tulsa Hyundai team for giving top notch customer service.
Vehicle: 2012 Hyundai Accent
Category: Service
Service Date: 03/31/2018
Service Type: Maintenance
Review Created: 04/09/2018 06:38 AM
Brian F., Service Manager at Tulsa Hyundai responded on 04/09/2018

Thank you for the great review!

Brian Finley
Service Manager
918-992-6491
Patsy G. on 04/09/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"great people, superb service"
Explained that there were recalls that they would take care of and how long it would take. Advised cost of oil change at start. Everyone was friendly and helpful.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 04/02/2018
Service Type: Repair
Review Created: 04/09/2018 05:48 AM
Brian F., Service Manager at Tulsa Hyundai responded on 04/09/2018

Thank you for the great review. We appreciate you!

Brian Finley
Service Manager
918-992-6491
Displaying Review 1 - 20 of 1439 in total