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SureCritic / Tunex of Orem
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Tunex of Orem

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(657 Reviews)
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Score Details

5 stars
84%
4 stars
11%
3 stars
2%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average

Business Details

Categories
Contact
(801) 877-0305
Opening in 25 minutes
Business Hours

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Mountain Time (Us & Canada)
184 S State St Orem, UT 84058
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Tunex of Orem's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(657 Reviews)
Write a Review
Recent Reviews
MP
gravatar
MARK P.
Orem, UT
Ford Police Interceptor
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/28/2020
verified customerVerified Customer
Best Mechanics
I have been using Tunex in Orem for 30 years.
I am sad to see them close the Orem store.
They are professional and friendly. They found and fixed issues that the Ford dealership couldn’t find. Best mechanics I have found. Guess I will be taking my vehicles to Springville from now on.
Recommended
PA
gravatar
Payam A.
Orem, UT
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/22/2020
RUN AWAY FROM THIS PLACE!
I am sure the poor quality of Tunex of Orem services is known to locals, so I am writing this for those who are new to Orem. I know this now because once my coworkers knew that I took my car for repair here, they warned me to immediately tow the car to another auto service!

Here is the story: “Tunex of Orem” admitted our 2015 Nissan Altima in the morning of 28th of September for repair. I told them at the beginning what the issue is with the car (a loose wire pin to BCM). The estimated diagnosis time was mentioned to be 3 hours or less. It took them 5 DAYS to finally come back and repeat the issue that I told them myself at the beginning(!) Charged a hefty $368.60 of diagnosis fee and quoted $3,254.10 for the cost of repair.

At that point, and now knowing from my coworkers about these folks, I towed the car to the Nissan Dealership. Nissan fixed the car quickly for guess how much? Only $466.01 altogether, including the diagnosis fee. Quantifiably, the Parts/supplies was off by ~5000%, the estimated labor was off by 500%, and the total cost was off by ~700%.

RUN AWAY FROM THIS PLACE!
Not Recommended
EG
Edger G.
Orem, UT
Honda Civic Cpe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/15/2020
verified customerVerified Customer
Category: Service
Edger said the business switched a part to fix his ac but there was a crack in the part. He took it back and they fixed the problem in a speedy time.
Recommended
HM
Hunter M.
Provo, UT
Honda Civic Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/14/2020
verified customerVerified Customer
Category: Service
Hunter said employees were polite and got him taken care of quickly.
Recommended
ML
Mackenzie L.
Orem, UT
Honda Accord Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/10/2020
verified customerVerified Customer
Category: Service
Mackenzie said they were very nice and helpful.
Recommended
MR
Maria R.
Pleasant Grove, UT
Subaru Impreza Sedan (Natl)
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/08/2020
verified customerVerified Customer
Category: Service
Maria said she always goes there for emissions.
Recommended
KS
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KIMBERLY S.
Herriman, UT
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/26/2020
verified customerVerified Customer
Great service
Fixed my car quickly. Great communication. Great help in an emergency.
Recommended
JF
John F.
Orem, UT
Toyota Avalon
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/26/2020
verified customerVerified Customer
Category: Service
John said they're honest.
Recommended
DH
gravatar
DAVID H.
Orem, UT
Buick LeSabre
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/22/2020
verified customerVerified Customer
Buick LeSabre
There were two fluid leaks in my car. They fixed both of them.
Recommended
RM
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REBEEKAH M.
Provo, UT
Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/19/2020
verified customerVerified Customer
Great mechanics, trust worthy people.
I've been going to Tunex for years (like at least 20). The mechanics are like lifelong friends, they've helped me out with buying new cars and fixing my old ones up. Their are great at giving advice and warnings.
Recommended
MG
gravatar
MIKE G.
Pleasant Grove, UT
Chrysler Town & Country
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/15/2020
verified customerVerified Customer
Great service
Very quick to diagnose the issue with our vehicle and prompt to complete the work. They had us in and out the same day. Very fair cub regards to cost of labor and parts. Professional and upfront about the issues diagnosed.
Recommended
KJ
Kellie J.
Orem, UT
Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/11/2020
verified customerVerified Customer
Category: Service
Kellie said they were able to fix a part on her vehicle that the manufacturer doesn't make any more at a reasonable price. They are awesome.
Recommended
DN
David N.
Lehi, UT
Honda Pilot
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/22/2020
verified customerVerified Customer
Category: Service
David said the service was fast and easy.
Recommended
RP
Ralph P.
Lehi, UT
Toyota Tundra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/22/2020
verified customerVerified Customer
Category: Service
Ralph said he is very satisfied with their work.
Recommended
GW
Gary W.
Orem, UT
Cadillac XT5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/07/2020
verified customerVerified Customer
Category: Service
Gary said there was no problem with the service.
Recommended
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