Overview

Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5rating 4.78

559 Reviews

99% Would Recommend
Latest Review 26 days ago

Reviews


WK
Wyane K.
Heber City, UT
Chevrolet Silverado SS
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/24/2019 Category: Service
Wyane said the service took longer than he thought it would.
This review was collected via phone interview by Customer Research Inc.

NZ
Nance Z.
Orem, UT
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/22/2019 Category: Service
Nance said the business was courteous, cooperative, gave her grandson a ride back home, and explained everything very well.
This review was collected via phone interview by Customer Research Inc.

LL
LYNN L.
Orem, UT
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/21/2019
1993 Ford Taurus Wagon emissions test and power brake booster replace
I have taken my vehicles to Tunex in Orem for many years. They have always treated me fairly, honestly, and courteously. I used to do almost all of my auto repair myself but have gotten to the point where I no longer enjoy doing it myself so I take my cars to Tunex. They frequently shop around for quality parts so as to get me the best prices. Their labor prices are good for the work they do and they are prompt in getting the work done or call me if they will be delayed (which only happens if they have to wait for delivery of parts). They also keep me informed about items which may need keeping an eye on for possible future repairs and safety.

In this last repair on the Taurus brake booster, If they were trying to maximize their profits, they could easily have told me that the master brake cylinder needed replacing also but they checked it out and said it didn't need it.

BA
Becky A.
Payson, UT
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2019
Oil change
Great service and friendly staff.

BO
Brian O.
Orem, UT
Ford F-150
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
01/08/2019 Category: Service
Brain said the business told him he wouldn't be able to drive his vehicle anymore because of a cracked block, but he has driven it plenty of times and its driveable so he doesn't know if its really cracked or not.
This review was collected via phone interview by Customer Research Inc.

VG
Victoria G.
Lehi, UT
Ford Focus
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
01/03/2019 Category: Service
Victoria said the issue with the vehicle was not resolved and she had to go elsewhere for resolution.
This review was collected via phone interview by Customer Research Inc.

HC
Hyunsung C.
Orem, UT
Mitsubishi Lancer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2018 Category: Service
Hyunsung said the service was good.
This review was collected via phone interview by Customer Research Inc.

KL
K L.
Orem, UT
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2018
Used car Pre Purchase Inspection Saved me Thousands of dollars
I brought in two Used cars I was considering purchasing. Both had a 30 day warranty and 150 point inspections done previously and were “ guaranteed” but I just had a feeling they should be inspected by an unbiased third party. I paid for 2 $99 used car bumper to bumper inspections, which revealed issues that would have cost me thousands of dollars to repair. I was able to take that information back to the car dealer, where they gave me loaner cars and fixed all the issues that I had verified, at no charge to me. I highly recommend the Orem Tunex to have thorough diagnostics and inspections done.

CZ
Charles Z.
Provo, UT
Toyota Yaris
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/24/2018 Category: Service
Charles said the service was simple, easy and at the right price.
This review was collected via phone interview by Customer Research Inc.

MP
Mike P.
Lehi, UT
Subaru Legacy
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/13/2018 Category: Service
Mike said the business provided quick same day service.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Orem, UT
Ford F-150
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
11/10/2018
Unresolved
They charged me over $500 for my repairs and the same problem came back. I will have them repair until they get it right. But how many parts until it's right?

RM
REBEEKAH M.
Provo, UT
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2018
Great in-depth diagnostic
Went in for a oil change and told them about a clunk I was hearing and they lifted it up to see if they could see anything and they totally found what it was! Gave me a quote and I'll be going back to get it fixed soon.

JG
Jason G.
Orem, UT
Ford RV Cutaway
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
Jason said that he has used the place many times, they get him in the same day every time he needs them and their work bay and waiting areas are very clean. They do a good job and the work is quick.
This review was collected via phone interview by Customer Research Inc.

TC
Tylor C.
Orem, UT
Ford Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/30/2018 Category: Service
Tylor said the appearance of the facility was the only thing he didn't appreciate, but he would recommend it for service.
This review was collected via phone interview by Customer Research Inc.

VB
Val B.
Santaquin, UT
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2018 Category: Service
Val said the service was good and more than he expected.
This review was collected via phone interview by Customer Research Inc.

DJ
Donald J.
Orem, UT
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2018 Category: Service
Donald said the business did a great job,.
This review was collected via phone interview by Customer Research Inc.

DH
DAVID H.
Orem, UT
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2018
Honda odyssey
When I bring my vehicle in I expect that the job will get done right the first time because that is what you have always done in the past. I always get a estimate that is really good.

CB
CHRIS B.
Orem, UT
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2018
Accomiodating and quick!
My scheduled appointment was very convenient and the emissions test was performed quickly. I appreciate being able to register my car there.

BS
Brianna S.
Saint George, UT
Lexus RX 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2018 Category: Service
Brianna said the staff was pleasant to work with.
This review was collected via phone interview by Customer Research Inc.

DC
Damon C.
Orem, UT
Volkswagen New Beetle Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2018 Category: Service
Damon said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 559 in total