Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

504 Reviews

99% Would Recommend
Latest Review 6 days ago

Reviews


EM
Elizabeth M.
New York
Volkswagen Routan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Spoke with Kevin. He said the people are good, do good work, they're fair and honest.
This review was collected via phone interview by Customer Research Inc.

JP
Joe P.
Rochester, NY
Volkswagen Rabbit
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Joe said the staff were really good. They were professional and courteous. They provided better service than he had gotten at other businesses.
This review was collected via phone interview by Customer Research Inc.

JM
Justin M.
Pittsford, NY
Dodge Journey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018 Category: Service
Justin said the service was done quickly and within budget.
This review was collected via phone interview by Customer Research Inc.

JF
Joe F.
Fairport, NY
Acura MDX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2018 Category: Service
Joe said the employees stopped what they were doing to change his tires and they met his needs. They were very respectful and responsive.
This review was collected via phone interview by Customer Research Inc.

SM
Steve M.
New York
Jeep Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018 Category: Service
Steve said unlike other businesses, they are very up front, and straight forward.. He has used them for 2 years and he is extremely satisfied. He has no complaints.
This review was collected via phone interview by Customer Research Inc.

SS
Sharon S.
Penfield, NY
Chrysler Sebring Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Sharon said this business impressed her, to no end. She was told the staff would begin working on her vehicle the next day, but the following morning at 6:00 am she received a voice mail informing her that all work was completed. She was thrilled. They go above and beyond all expectations.
This review was collected via phone interview by Customer Research Inc.

PC
Patricia C.
Rochester, NY
Honda Civic Coupe
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/09/2018 Category: Service
Patricia said that everything was really good, although she had to wait a little bit for service. She had a terrific mechanic who was very personable.
This review was collected via phone interview by Customer Research Inc.

RC
Renee C.
Rochester, NY
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018 Category: Service
Spoke with Andrew. He said they had his vehicle for a couple of days which was an inconvenience , but they did a good job.
This review was collected via phone interview by Customer Research Inc.

PW
Peyton W.
Penfield, NY
Mazda 626
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018 Category: Service
Peyton said he liked the service and the employees. He got 1st class service.
This review was collected via phone interview by Customer Research Inc.

GP
Gary P.
Rochester, NY
Jeep Wrangler
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2018 Category: Service
Gary said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

KB
Keith B.
New York
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2018 Category: Service
Keith said the employees treated him well.
This review was collected via phone interview by Customer Research Inc.

MM
Mary M.
Rochester, NY
Toyota RAV4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2018 Category: Service
Mary said she feels comfortable and the staff have always been very accommodating. The staff know what they're doing and they're good at what they do. They're very nice and polite.
This review was collected via phone interview by Customer Research Inc.

VT
Van T.
Rochester, NY
Porsche 968
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
Van said the staff members were pleasant and easy to work with at this business.
This review was collected via phone interview by Customer Research Inc.

TR
Tonya R.
Rochester, NY
Jeep Renegade
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2018 Category: Service
Tonya said the employees were knowledgeable. Deacon was very nice. He provided welcoming service.
This review was collected via phone interview by Customer Research Inc.

KY
Kory Y.
Rochester, NY
Toyota RAV4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2018 Category: Service
Kory said they did an excellent job.
This review was collected via phone interview by Customer Research Inc.

AW
Amy W.
Rochester, NY
Toyota Highlander
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2018 Category: Service
Amy said the staff was friendly and professional, they did a nice job and they were done on time.
This review was collected via phone interview by Customer Research Inc.

RK
Rita K.
Rochester, NY
Kia Forte
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2018 Category: Service
Rita said the staff always do a super job and they try their best. They are very friendly, nice, and they help her out when she needs it. She said she is very pleased with their service.
This review was collected via phone interview by Customer Research Inc.

PS
PAUL S.
Rochester, NY
Volvo 940
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/01/2018
Honesty
Fast, fair efficient.

NM
Noah M.
Rochester, NY
BMW i3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2018 Category: Service
Noah said Deacon is super friendly and always has a smile on his face. He said the facility is convenient as well.
This review was collected via phone interview by Customer Research Inc.

MM
Mike M.
Rochester, NY
Toyota Tacoma
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2018 Category: Service
Mike said the business is always honest with him and they have quality mechanics.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 504 in total