Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

516 Reviews

99% Would Recommend
Latest Review 11 days ago

Reviews


DF
Dan F.
Rochester, NY
Ford Focus
Verified
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09/10/2018 Category: Service
Dan said it's his favorite place to go and says the staff are great to work with.
This review was collected via phone interview by Customer Research Inc.

JV
Joseph V.
New York
Toyota Sienna
Verified
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09/07/2018 Category: Service
Joseph said the business's employees were very responsive and the work they did was good.
This review was collected via phone interview by Customer Research Inc.

TG
Thomas G.
Rochester, NY
Ford Focus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/05/2018 Category: Service
Thomas said they do things in a timely fashion and they are cheap.
This review was collected via phone interview by Customer Research Inc.

DC
Daniel C.
Rochester, NY
Ford Police Interceptor
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Daniel said the staff got him in right way in an emergency.
This review was collected via phone interview by Customer Research Inc.

AD
Alan D.
Rochester, NY
Volvo 940
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Spoke with Alan's wife. She said that the business is great. She would recommend the business for service. She would like to tell Mike, keep up the good work.
This review was collected via phone interview by Customer Research Inc.

IT
Isaiah T.
Rochester, NY
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Isaiah said he has been going to this business for probably the past 5 years, along with his wife. On this last visit, he had a low tire pressure light come on after the oil change and tire rotation. He will be coming back to have it checked on. Steve and Deacon are pretty top notch. They are people of integrity. He would recommend them,1000 percent. He enjoys going to them.
This review was collected via phone interview by Customer Research Inc.

XQ
Xing Q.
Pittsford, NY
Toyota RAV4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018 Category: Service
Xing said his overall experience with this business was good.
This review was collected via phone interview by Customer Research Inc.

AE
Anne E.
Rochester, NY
Verified
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08/07/2018 Category: Service
Anne said that everything went just fine at this business. She would recommend them.
This review was collected via phone interview by Customer Research Inc.

WB
William B.
Rochester, NY
Ford Expedition
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/03/2018 Category: Service
William said he wasn't as timely like in the past.
This review was collected via phone interview by Customer Research Inc.

DM
David M.
Pittsford, NY
GMC Yukon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2018 Category: Service
David said, this business has taken care of him for a while and they treat their customers good.
This review was collected via phone interview by Customer Research Inc.

ND
Nancy D.
Rochester, NY
Lexus RX 350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2018 Category: Service
Nancy said they have always used business and have always been very happy with them. The technicians are honest about the work that they are doing.
This review was collected via phone interview by Customer Research Inc.

ND
Nick D.
Rochester, NY
Subaru Outback
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2018 Category: Service
Nick said everything went as expected and he had no problems.
This review was collected via phone interview by Customer Research Inc.

EM
Elizabeth M.
New York
Volkswagen Routan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Spoke with Kevin. He said the people are good, do good work, they're fair and honest.
This review was collected via phone interview by Customer Research Inc.

JP
Joe P.
Rochester, NY
Volkswagen Rabbit
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Joe said the staff were really good. They were professional and courteous. They provided better service than he had gotten at other businesses.
This review was collected via phone interview by Customer Research Inc.

JM
Justin M.
Pittsford, NY
Dodge Journey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018 Category: Service
Justin said the service was done quickly and within budget.
This review was collected via phone interview by Customer Research Inc.

JF
Joe F.
Fairport, NY
Acura MDX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2018 Category: Service
Joe said the employees stopped what they were doing to change his tires and they met his needs. They were very respectful and responsive.
This review was collected via phone interview by Customer Research Inc.

SM
Steve M.
New York
Jeep Cherokee
Verified
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06/21/2018 Category: Service
Steve said unlike other businesses, they are very up front, and straight forward.. He has used them for 2 years and he is extremely satisfied. He has no complaints.
This review was collected via phone interview by Customer Research Inc.

SS
Sharon S.
Penfield, NY
Chrysler Sebring Sdn
Verified
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06/19/2018 Category: Service
Sharon said this business impressed her, to no end. She was told the staff would begin working on her vehicle the next day, but the following morning at 6:00 am she received a voice mail informing her that all work was completed. She was thrilled. They go above and beyond all expectations.
This review was collected via phone interview by Customer Research Inc.

PC
Patricia C.
Rochester, NY
Honda Civic Coupe
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/09/2018 Category: Service
Patricia said that everything was really good, although she had to wait a little bit for service. She had a terrific mechanic who was very personable.
This review was collected via phone interview by Customer Research Inc.

RC
Renee C.
Rochester, NY
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018 Category: Service
Spoke with Andrew. He said they had his vehicle for a couple of days which was an inconvenience , but they did a good job.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 516 in total