Ultimate Automotive Repair Llc

Overview

Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5rating 4.74

27 Reviews

96% Would Recommend
Latest Review over 4 years ago

Reviews


JD
JOHN D.
Sparks, NV
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2014
Repair A/C in a 20 year old Jeep!
100 degrees in Sparks and my 1994 Jeep Wrangler A/C dies a horrible drippy oily hot air death. I was fortunate that Ultimate Automotive Repair could get my Jeep in on Friday. I knew it would be expensive, but JD worked with me to discount parts and labor, and had the Jeep blowing ice cold air when I picked it up on Saturday morning. The shop is spotless, the waiting room is comfortable, and the staff are very nice. I plan on bringing other vehicles in for work and would recommend this shop to anyone who wants a fair price for excellent automotive work.

JG
Jose G.
Reno, NV
Ford Expedition
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
07/22/2014 Category: Service
Jose said when he went to pick up his vehicle, a lot of stuff was still wrong. There was stuff inside the door that was not his. The staff took the stuff out of his vehicle, and misplaced papers. He would not recommend them due to this experience.
This review was collected via phone interview by Customer Research Inc.

JL
Josh L.
Reno, NV
GMC Yukon XL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/22/2014 Category: Service
Josh said this business is very professional.
This review was collected via phone interview by Customer Research Inc.

KT
KAREN T.
GMC Sierra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2014
Ultimate Auto Motive
As a single women it's a secure feeling to know that I can bring my truck in for service and know I will be told the truth and not taken advantage of, Thank you, Ultimate Automotive JD and Staff

SS
Stacey S.
Reno, NV
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2014 Category: Service
Stacey said JD, the owner of the business, has always been excellent. He has always done a very good job for her.
This review was collected via phone interview by Customer Research Inc.

TD
Tom D.
Sparks, NV
Ford Explorer Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2014 Category: Service
Tom said this business provides excellent service. They are very professional.
This review was collected via phone interview by Customer Research Inc.

MH
Marcia H.
Reno, NV
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/30/2014 Category: Service
Marcia said this business provided great and excellent service. They did a thorough inspection of her vehicle and informed her of all repairs that needed to be done.
This review was collected via phone interview by Customer Research Inc.

KW
Kris W.
Sparks, NV
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2014 Category: Service
Kris said the business was very professional.
This review was collected via phone interview by Customer Research Inc.

JR
JOAN R.
Reno, NV
Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/26/2014
courtesy of employees.
Everything done in a timely manner.

DG
Danielle G.
Sparks, NV
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2014 Category: Service
Danielle said the service at this business is good.
This review was collected via phone interview by Customer Research Inc.

MS
Marjean S.
Isuzu VehiCROSS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2014 Category: Service
Marjean said this business did everything perfect and right. She is very happy with the service. She also appreciates the free oil change they give her because she is over the age of 65.
This review was collected via phone interview by Customer Research Inc.

JT
JESSE T.
Sun Valley, NV
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/13/2014
Thank you
This place is awesome there friendly they did great work there a bad ass shop!

SF
Suzy F.
Sun Valley, NV
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2014 Category: Service
Suzy said this place of business was quick and friendly.
This review was collected via phone interview by Customer Research Inc.

BC
BECKY C.
Dodge Ram Van
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/16/2014
My brakes
JD and his crew do a very good job on my van. They have always been able to fix whatever the problem it has. They are also aware that if my van isn't running.I.m not making any money.Since I work out of my van. Thank you JD and crew.

MF
MATT F.
Reno, NV
Chevrolet Silverado
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2014
Best shop in town!
Ultimate Automotive impressed me again. Customer service and quality of work is amazing. I have found a automotive shop that I can trust. I don't have to second-guess what J.D. tells me is wrong with my vehicles. Accountability in service is unmatched. Won't take any of my vehicles to anyone else in town.

MN
MIKE N.
Reno, NV
Suzuki Sidekick
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/26/2014
clean, fast, did the job right
I give your shop a 5 star. Things went very fast and , excellent job.

MB
Mark B.
Reno, NV
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/26/2014 Category: Service
Mark said this business has fair prices and they are honest.
This review was collected via phone interview by Customer Research Inc.

GC
GREG C.
Reno, NV
Mazda CX-7
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
02/22/2014
Good but not Great
I liked everything about my recent repair except for the inflated price of the parts. One reason I went to this shop was because I was able to buy the parts I knew were needed online and just pay for labor and supplies. When I was told I needed some additional parts to fix an unexpected problem, I said yes. I was upset that I was charged $108 for a part I went home and found online for $20.81.

AL
Alex L.
Reno, NV
Nissan Frontier
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/21/2014 Category: Service
Alex said this business was honest, everyone was happy, and he had a good experience.
This review was collected via phone interview by Customer Research Inc.

JS
Joseph S.
Reno, NV
GMC Yukon XL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2014 Category: Service
Joseph said this business did everything in a timely fashion. They gave him his old parts and explained the problem with them. They were priced very reasonably. They did a pick up and return which was nice. He loves his brakes.
This review was collected via phone interview by Customer Research Inc.

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