Universal Auto House


Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5rating 4.8

85 Reviews

98% Would Recommend
Latest Review about 2 years ago

Amire C. on 02/08/2016
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"Honest,and fast service"
I would tell a friend
Vehicle: Dodge Grand Caravan
Service Date: 01/28/2016
Review Created: 02/08/2016 05:48 AM
Jim K. on 01/30/2016
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Jim said he was totally pleased with the service at this business.
Vehicle: Ford Taurus
Category: Service
Service Date: 12/29/2015
Review Created: 01/30/2016
This review was collected via phone interview by Customer Research Inc.
Thomas C. on 01/13/2016
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"Good Work"
I was given an accurate quote to change the intake manifold gasket, with all the costs including shop supplies were listed upfront and not added on later. I was given my senior discount and also some money was taken off the bill since only one gallon of anti-freeze was needed instead of an estimated 2 gallons. The work looks good and all the hoses, wires, etc. are right back in place as if the had never been moved. I'm happy with the job so far.
Vehicle: Chevrolet Blazer
Service Date: 12/29/2015
Review Created: 01/13/2016 03:41 PM
Carrie S. on 01/06/2016
Verified badge inactive Verified
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"Excellent Service and Work"
Not only did they get my vehicle in quickly but they got it out just as quickly, the attention to detail and service offered was excellent and went above and beyond!
Service Date: 01/04/2016
Review Created: 01/06/2016 12:53 PM
Syed H. on 12/30/2015
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Syed said Moe showed him what the problem was and how he can tell in the future what to do. He said Moe made him feel very comfortable.
Vehicle: Honda Accord
Category: Service
Service Date: 12/29/2015
Review Created: 12/30/2015
This review was collected via phone interview by Customer Research Inc.
Johann B. on 12/26/2015
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"Quick and professional service. "
Universal Auto House serviced my vehicle in a professional and timely manner. I would recommend them to all my friends.
Vehicle: Dodge Durango
Service Date: 12/24/2015
Review Created: 12/26/2015 02:42 PM
Byron G. on 12/22/2015
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Byron said the owner of this business, Moe, is a good guy who is very pleasant, takes care of business, and has a good disposition. He said he feels good taking his vehicle to this business.
Vehicle: GMC Savana Special
Category: Service
Service Date: 12/14/2015
Review Created: 12/22/2015
This review was collected via phone interview by Customer Research Inc.
Larry B. on 12/16/2015
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Larry said this business provides fast and dependable service. The record fee is a bit high but otherwise they are really good.
Vehicle: GMC Jimmy
Category: Service
Service Date: 12/09/2015
Review Created: 12/16/2015
This review was collected via phone interview by Customer Research Inc.
Jayne H. on 11/30/2015
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Jayne said the work was good.
Vehicle: Jeep Cherokee
Category: Service
Service Date: 11/18/2015
Review Created: 11/30/2015
This review was collected via phone interview by Customer Research Inc.
Gene H. on 11/30/2015
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Gene said this business has pretty good service and they were patient with him.
Vehicle: GMC Pickup
Category: Service
Service Date: 11/20/2015
Review Created: 11/30/2015
This review was collected via phone interview by Customer Research Inc.
Jeff S. on 11/29/2015
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Jeff said the business did a good job.
Vehicle: GMC Yukon
Category: Service
Service Date: 11/25/2015
Review Created: 11/29/2015
This review was collected via phone interview by Customer Research Inc.
Sean B. on 11/28/2015
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Spoke with Sean's wife. She said Sean has faith in this business and they got the job done the very first day of service. They are both satisfied with the business.
Vehicle: GMC Pickup
Category: Service
Service Date: 11/19/2015
Review Created: 11/28/2015
This review was collected via phone interview by Customer Research Inc.
Steve L. on 11/24/2015
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Steve said he likes the owner of this business.
Vehicle: Buick
Category: Service
Service Date: 11/03/2015
Review Created: 11/24/2015
This review was collected via phone interview by Customer Research Inc.
Duayne M. on 11/24/2015
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Duayne said the business took care of him and had his vehicle finished when he needed them to.
Vehicle: Pontiac Grand Prix
Category: Service
Service Date: 11/20/2015
Review Created: 11/24/2015
This review was collected via phone interview by Customer Research Inc.
Fay G. on 11/11/2015
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"I was very satisfied with my service. Not only was the price fair, but the service was quick. I have decide to make this shop. My one stop shop."
I will rate my visit a 5
Vehicle: Nissan Maxima
Service Date: 11/09/2015
Review Created: 11/11/2015 04:58 PM
Universal Automotive S. at Universal Auto House responded on 11/12/2015
Thank you.
It was my pleasure to serve you.
                  
Mykola K. on 10/30/2015
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Mykola said it was good service.
Vehicle: Ford Focus
Category: Service
Service Date: 10/23/2015
Review Created: 10/30/2015
This review was collected via phone interview by Customer Research Inc.
Michael F. on 10/30/2015
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Michael said the work is always excellent.
Vehicle: Dodge Stealth
Category: Service
Service Date: 10/24/2015
Review Created: 10/30/2015
This review was collected via phone interview by Customer Research Inc.
Universal Automotive S. at Universal Auto House responded on 11/12/2015
Thank you.
Its always my pleasure to serve you.
Cyndi F. on 10/29/2015
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Cyndi said the service was pretty good. They got to the vehicle right away and she did not have to sit around and wait.
Vehicle: Saturn Vue
Category: Service
Service Date: 10/26/2015
Review Created: 10/29/2015
This review was collected via phone interview by Customer Research Inc.
Mike F. on 10/27/2015
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Mike said everything with this business was good.
Vehicle: Dodge Pickup
Category: Service
Service Date: 10/23/2015
Review Created: 10/27/2015
This review was collected via phone interview by Customer Research Inc.
Horace J. on 10/27/2015
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Spoke with Beth. She said after the business checked the vehicle, they told her there was nothing wrong, so no service was needed.
Vehicle: Chevrolet Colorado
Category: Service
Service Date: 10/24/2015
Review Created: 10/27/2015
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 85 in total