Overview

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5rating 4.8

85 Reviews

98% Would Recommend
Latest Review over 2 years ago

Reviews


AC
Amire C.
Redford, MI
Dodge Grand Caravan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2016
Honest,and fast service
I would tell a friend

JK
Jim K.
Center Line, MI
Ford Taurus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/30/2016 Category: Service
Jim said he was totally pleased with the service at this business.
This review was collected via phone interview by Customer Research Inc.

TC
Thomas C.
Warren, MI
Chevrolet Blazer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/13/2016
Good Work
I was given an accurate quote to change the intake manifold gasket, with all the costs including shop supplies were listed upfront and not added on later. I was given my senior discount and also some money was taken off the bill since only one gallon of anti-freeze was needed instead of an estimated 2 gallons. The work looks good and all the hoses, wires, etc. are right back in place as if the had never been moved. I'm happy with the job so far.

CS
Carrie S.
Warren, MI
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/06/2016
Excellent Service and Work
Not only did they get my vehicle in quickly but they got it out just as quickly, the attention to detail and service offered was excellent and went above and beyond!

SH
Syed H.
Sterling Heights, MI
Honda Accord
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/30/2015 Category: Service
Syed said Moe showed him what the problem was and how he can tell in the future what to do. He said Moe made him feel very comfortable.
This review was collected via phone interview by Customer Research Inc.

JB
Johann B.
Florence, KY
Dodge Durango
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/26/2015
Quick and professional service.
Universal Auto House serviced my vehicle in a professional and timely manner. I would recommend them to all my friends.

BG
Byron G.
Warren, MI
GMC Savana Special
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2015 Category: Service
Byron said the owner of this business, Moe, is a good guy who is very pleasant, takes care of business, and has a good disposition. He said he feels good taking his vehicle to this business.
This review was collected via phone interview by Customer Research Inc.

LB
Larry B.
Michigan
GMC Jimmy
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/16/2015 Category: Service
Larry said this business provides fast and dependable service. The record fee is a bit high but otherwise they are really good.
This review was collected via phone interview by Customer Research Inc.

JH
Jayne H.
Center Line, MI
Jeep Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2015 Category: Service
Jayne said the work was good.
This review was collected via phone interview by Customer Research Inc.

GH
Gene H.
Roseville, MI
GMC Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2015 Category: Service
Gene said this business has pretty good service and they were patient with him.
This review was collected via phone interview by Customer Research Inc.

JS
Jeff S.
Warren, MI
GMC Yukon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/29/2015 Category: Service
Jeff said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

SB
Sean B.
Warren, MI
GMC Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/28/2015 Category: Service
Spoke with Sean's wife. She said Sean has faith in this business and they got the job done the very first day of service. They are both satisfied with the business.
This review was collected via phone interview by Customer Research Inc.

SL
Steve L.
Center Line, MI
Buick
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/24/2015 Category: Service
Steve said he likes the owner of this business.
This review was collected via phone interview by Customer Research Inc.

DM
Duayne M.
Center Line, MI
Pontiac Grand Prix
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/24/2015 Category: Service
Duayne said the business took care of him and had his vehicle finished when he needed them to.
This review was collected via phone interview by Customer Research Inc.

FG
Fay G.
Detroit, MI
Nissan Maxima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/11/2015
I was very satisfied with my service. Not only was the price fair, but the service was quick. I have decide to make this shop. My one stop shop.
I will rate my visit a 5
Universal Automotive S. from Universal Auto House responded on 11/12/2015
Thank you.
It was my pleasure to serve you.
                  

MK
Mykola K.
Sterling Heights, MI
Ford Focus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2015 Category: Service
Mykola said it was good service.
This review was collected via phone interview by Customer Research Inc.

MF
Michael F.
Detroit, MI
Dodge Stealth
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2015 Category: Service
Michael said the work is always excellent.
This review was collected via phone interview by Customer Research Inc.
Universal Automotive S. from Universal Auto House responded on 11/12/2015
Thank you.
Its always my pleasure to serve you.

CF
Cyndi F.
Saint Clair Shores, MI
Saturn Vue
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2015 Category: Service
Cyndi said the service was pretty good. They got to the vehicle right away and she did not have to sit around and wait.
This review was collected via phone interview by Customer Research Inc.

MF
Mike F.
Warren, MI
Dodge Pickup
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/27/2015 Category: Service
Mike said everything with this business was good.
This review was collected via phone interview by Customer Research Inc.

HJ
Horace J.
Ann Arbor, MI
Chevrolet Colorado
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2015 Category: Service
Spoke with Beth. She said after the business checked the vehicle, they told her there was nothing wrong, so no service was needed.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 85 in total