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SureCritic / U.S. Automotive, Inc. (Springfield)
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U.S. Automotive, Inc. (Springfield)

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(31 Reviews)
0
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Score Details

5 stars
87%
4 stars
9%
3 stars
<1%
2 stars
3%
1 star
<1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
0
Net Promoter Score ®

Business Details

Categories
Contact
(417) 869-2337
Open
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
8:00 AM - 12:00 PM
Sun
closed
* America/Adak
330 E Kearny St Springfield, MO 65803
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U.S. Automotive, Inc. (Springfield)'s Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(31 Reviews)
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Recent Reviews
PM
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Phillip M.
Springfield, MO
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
08/17/2021
0
Deceitful
I brought in a vehicle that had a bad clutch on the air conditioning compressor. This particular vehicle is the kind that has a separate clutch from the compressor; that is to say, the clutch can be removed and replaced without having to replace the entire compressor. I also happen to know that only the clutch was bad and that the compressor was fine. Their diagnosis was: Replace the compressor, replace the evaporator, replace the condenser for over $800. I said no, just bypass the A/C and then he offered to just replace the condenser for $600. Why didn't he give me that option the 1st time? Why didn't he offer to just replace the clutch? I work on my cars all the time; I've seen a lot of situations like this and my opinion is that US Automotive at 1735 S West Bypass in Springfield Missouri are deceitful and they are charging customers for more work than is required.
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