USA Automotive Services


Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

788 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
99% Would Recommend
Latest Review 1 day ago
KENNETH and CASSANDRA B. on 04/25/2018
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"Great Service"
USA Automotive and its owner Joe have been in my life for many years. The service is excellent and he takes time along with his workers to explain everything. I just recently saved almost $200.00 on brakes and dicarb service for my 2010 Buick Lucerne. Thanks Joe and USA!
Vehicle: Buick Lucerne
Service Date: 04/20/2018
Review Created: 04/25/2018 07:25 AM
TONIA L. on 04/23/2018
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"By Far The Best, Most Honest Repair Shop in all of Chicago"
I started taking my cars to USA Auto in 2015 and have never considered another. They are by far the most thorough mechanics and the most reasonable and honest you will find. They have truly been a blessing to me and my family.
Vehicle: BMW 3 Series
Service Date: 04/18/2018
Review Created: 04/23/2018 04:24 AM
GLENDA P. on 04/21/2018
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"Outstanding Service and Very Fair Prices "
I really cannot say enough good things about this business. They really understand how important it is to educate the customer about the issue happening with your car. The level of personalized customer service and very fair prices is the reason why it’s the only shop I will take my car to be repaired. I make a referral every chance it get. If you are looking for excellent trained mechanics with excellent customer service make your way over to USA Automotive Services, and you will not be disappointed!
Vehicle: Volvo XC70
Service Date: 03/30/2018
Review Created: 04/21/2018 08:05 AM
Rhonda T. on 04/21/2018
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Rhonda said she's always been satisfied with the service and she appreciated the work done.
Vehicle: Chevrolet Equinox
Category: Service
Service Date: 04/17/2018
Review Created: 04/21/2018
This review was collected via phone interview by Customer Research Inc.
Mary R. on 04/21/2018
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Mary said the staff were great and everything was fine.
Vehicle: Honda CR-V
Category: Service
Service Date: 04/19/2018
Review Created: 04/21/2018
This review was collected via phone interview by Customer Research Inc.
Samantha H. on 04/17/2018
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Samantha said the staff was very helpful, accommodating, and fast. When there was a price change they called and let her know. She always has great service with the business.
Vehicle: Honda Civic Si
Category: Service
Service Date: 04/13/2018
Review Created: 04/17/2018
This review was collected via phone interview by Customer Research Inc.
Laurie S. on 04/12/2018
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Laurie said she is happy with their service and they're very honest.
Vehicle: Dodge Grand Caravan
Category: Service
Service Date: 04/11/2018
Review Created: 04/12/2018
This review was collected via phone interview by Customer Research Inc.
Michael B. on 04/07/2018
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Michael said the service was good.
Vehicle: Pontiac G6
Category: Service
Service Date: 04/05/2018
Review Created: 04/07/2018
This review was collected via phone interview by Customer Research Inc.
JASON M. on 04/06/2018
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"Yes "
Honest and thuro
Vehicle: Jeep Grand Cherokee
Service Date: 04/04/2018
Review Created: 04/06/2018 12:33 PM
Raoul S. on 04/06/2018
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Raoul said it's good service and they have the right attitude.
Vehicle: Honda Accord Cpe
Category: Service
Service Date: 03/15/2018
Review Created: 04/06/2018
This review was collected via phone interview by Customer Research Inc.
ROBERT H. on 03/27/2018
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"Flat tire"
Tire fixed and car returned quickly.
Vehicle: GMC Yukon XL
Service Date: 03/26/2018
Review Created: 03/27/2018 10:21 PM
ROBERT H. on 03/26/2018
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"Competent work"
Car work completed in a timely manner with nice service.
Vehicle: Ford Escape
Service Date: 03/06/2018
Review Created: 03/26/2018 09:41 PM
DOROTHY M. on 03/22/2018
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"My Favorite Charioteers"
Joe and PJ and Bill and the rest of the fabulous Charioteers are the crew that is keeping my "Golden Chariot" in good running order. My 2003 Impala would not still be running in tip-top condition if not for their TLC and expertise. Joe has me in the computer and lets me know when it is time to bring my auto in for maintenance. He always checks everything so as to keep me "running" also. He knows my Chariot is my independence and will always make sure it is running smoothly. I have been a longtime customer and will always be, at least until either I or my Impala breaks down for good. I hope that is a long, long time in the future.

I have recommended USA Muffler & Brake to my children and friends because I trust them to do the best job possible.
Vehicle: Chevrolet Impala
Service Date: 03/21/2018
Review Created: 03/22/2018 04:47 PM
Joseph A. on 03/20/2018
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Joseph said he recommends this business for service.
Vehicle: GMC Sierra 3500
Category: Service
Service Date: 03/16/2018
Review Created: 03/20/2018
This review was collected via phone interview by Customer Research Inc.
Bill H. on 03/20/2018
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Bill said the staff was helpful. They provided good service.
Vehicle: Ford Escape
Category: Service
Service Date: 03/16/2018
Review Created: 03/20/2018
This review was collected via phone interview by Customer Research Inc.
Beverly L. on 03/14/2018
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Beverley said when she first walked in, the front desk employee was very courteous and explained how long it was going to be, and was very knowledgeable. When she came back to continue waiting for her vehicle, she was kept informed during the whole process. Her vehicle was fixed and is now running fine. She was very impressed with how great the service was. She will be returning to do future business.
Vehicle: Hyundai Azera
Category: Service
Service Date: 03/09/2018
Review Created: 03/14/2018
This review was collected via phone interview by Customer Research Inc.
John G. on 03/12/2018
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John said the staff did a great job. He would recommend this business for service.
Vehicle: Nissan Frontier 2WD
Category: Service
Service Date: 03/08/2018
Review Created: 03/12/2018
This review was collected via phone interview by Customer Research Inc.
MIKE P M. on 03/09/2018
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"Great customer service "
Always great to deal with...lets you know what needs to be fixed and what might need it down the road.
Vehicle: Chrysler Town & Country
Service Date: 03/07/2018
Review Created: 03/09/2018 05:56 AM
Dan H. on 03/09/2018
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Dan said the business quoted him a price and it did not change.
Vehicle: Mercedes-Benz E320
Category: Service
Service Date: 03/08/2018
Review Created: 03/09/2018
This review was collected via phone interview by Customer Research Inc.
Michellle C. on 03/05/2018
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Michelle said the pricing was high.
Vehicle: Chevrolet Malibu
Category: Service
Service Date: 02/22/2018
Review Created: 03/05/2018
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 788 in total