ABC Auto Parts & Wreckers

Overview

Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5rating 4.74

271 Reviews

100% Would Recommend
Latest Review over 1 year ago

Reviews


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Dawn
Illinois
Verified Customer
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07/17/2017
Dawn said she never gives anyone the top rating but the sales representative does a good job.
This review was collected via phone interview by Customer Research Inc.

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Brandon
Illinois
Verified Customer
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07/17/2017
Brandon said Chris, his sales representative, takes good care of him. He said he was told his part would be delivered on Friday but he did not receive it until Monday.
This review was collected via phone interview by Customer Research Inc.

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Sherry
Illinois
Verified Customer
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07/14/2017
Sherry said she would recommend this facility to other businesses.
This review was collected via phone interview by Customer Research Inc.

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Mike
Illinois
Verified Customer
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07/14/2017
Mike said he uses this business when he needs them.
This review was collected via phone interview by Customer Research Inc.

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Alex
Illinois
Verified Customer
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07/14/2017
Alex said he has never had any problems with the business.
This review was collected via phone interview by Customer Research Inc.

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John
Illinois
Verified Customer
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07/14/2017
John said he has to clean some parts, sometimes.
This review was collected via phone interview by Customer Research Inc.

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Martin
Illinois
Verified Customer
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07/13/2017
Martin said his family has been doing business with this vendor for forty years. He has a good working relationship with them and does not have any problems with them. He likes this business very much.
This review was collected via phone interview by Customer Research Inc.

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Richard
Illinois
Verified Customer
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07/13/2017
Richard said he appreciates the great service the business provides and their great prices. Gabriel, his sales representative, is honest and he lets him know up-front if he has the part in stock. He said he understands it is not their fault but if he orders a part today, it will take an extra day for them to deliver it. He has only had one part that did not work but they replaced it without issue.
This review was collected via phone interview by Customer Research Inc.

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Matt
Illinois
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/13/2017
Matt said sometimes the parts received need some cleanup. The delivery is not always on time.
This review was collected via phone interview by Customer Research Inc.

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Vanessa
Illinois
Verified Customer
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07/13/2017
Vanessa said they're pretty good with the deliveries and everything. They pay good attention when she orders and it was good.
This review was collected via phone interview by Customer Research Inc.

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Mair
Illinois
Verified Customer
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07/13/2017
Mair said sometimes the quality isn't always the best.
This review was collected via phone interview by Customer Research Inc.

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Steve
Illinois
Verified Customer
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07/13/2017
Steve said he has never had a problem with this business.
This review was collected via phone interview by Customer Research Inc.

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Gary
Illinois
Verified Customer
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07/13/2017
Gary said they always take care of him when he needs something.
This review was collected via phone interview by Customer Research Inc.

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Walter
Illinois
Verified Customer
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07/13/2017
Walter said Kris is the greatest. She is an excellent sales representative. They pick their parts up from this business. He does not want anyone to know where he gets his parts from for fear of them buying up the parts.
This review was collected via phone interview by Customer Research Inc.

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Joe
Illinois
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2017
Joe said he appreciates the availability of the business.
This review was collected via phone interview by Customer Research Inc.

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Dave
Illinois
Verified Customer
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07/13/2017
Dave said the service is good. They don't have a salesperson, they order online.
This review was collected via phone interview by Customer Research Inc.

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Cindy D.
Lansing, IL
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06/28/2017
Great Service
Needing my car removed from my garage, I called ABC and arrangements were quick and pleasantly handled. The two people I spoke to were very courteous and helpful. The truck arrived driven by Dillion. He was outstanding! He explained every step and answered every question. I told him I appreciated his passion for his job. He definitely made a somewhat emotional (for me) task very pleasant. He is a wonderful employee and ABC is lucky to have him on staff. Thank you again for such a great experience.

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Dan
Illinois
Verified Customer
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12/16/2016
Dan said the new counter employee is extremely friendly. They bring him the right parts. The old driver didn't get along with the shop manager and they have a new driver.
This review was collected via phone interview by Customer Research Inc.

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tim s.
Chicago, IL
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12/15/2016
richard is a great salemen
great service

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Matt
Illinois
Verified Customer
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12/15/2016
Matt said every once in a while they will get a part that is not up to standard.
This review was collected via phone interview by Customer Research Inc.