Overview

Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5rating 4.77

249 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
97% Would Recommend
Latest Review about 1 year ago

Reviews


VC
Vasko C.
Crown Point, IN
Honda Civic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2017 Category: Service
Vasko said this business did a good job.
This review was collected via phone interview by Customer Research Inc.

DO
David O.
Merrillville, IN
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2017 Category: Service
David said he had a good experience. They did great and his vehicle is operating much better.
This review was collected via phone interview by Customer Research Inc.

BM
BOB M.
Saint Charles, IL
Honda Civic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2017
The owner and his sons.
Tom, Teddy and Paul are honest and forthright in their dealings with customers.

RS
Ray S.
Merrillville, IN
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2017 Category: Service
Ray said the service was quick and good.
This review was collected via phone interview by Customer Research Inc.

DJ
Damien J.
Schererville, IN
Chevrolet Blazer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2017 Category: Service
Damien said they do a wonderful job.
This review was collected via phone interview by Customer Research Inc.

SR
SHERRY R.
Merrillville, IN
Chrysler 300
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2017
USA Muffler and Brake
Friendly employees, tow service available

RW
Rachael W.
Valparaiso, IN
Mazda MPV
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2017 Category: Service
Rachael said this business was nice. The service was very fast.
This review was collected via phone interview by Customer Research Inc.

SD
Shawan D.
Valparaiso, IN
Chevrolet Venture
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2017 Category: Service
Shawan said his experience was pretty good. It was a lot less expensive than other unspecified facilities.
This review was collected via phone interview by Customer Research Inc.

VS
Vaughn S.
Gary, IN
Chevrolet Malibu
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/13/2017 Category: Service
Vaughn said the business provides great service, they have quality parts, and great customer service.
This review was collected via phone interview by Customer Research Inc.

RA
Reginald A.
Gary, IN
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2017 Category: Service
Reginald said he had no complaints about the good service.
This review was collected via phone interview by Customer Research Inc.

JJ
Julius J.
Merrillville, IN
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2017 Category: Service
Julius said the service was done correctly at this business.
This review was collected via phone interview by Customer Research Inc.

JG
Jessie G.
Gary, IN
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2017 Category: Service
Jessie said this business took really good care of her..
This review was collected via phone interview by Customer Research Inc.
Teddy P. from Usa Muffler & Brakes responded on 05/09/2017

Jessie, Thank you for taking the time to give us a review, also thank you for the 5 stars. We're happy we could get your vehicle through emissions and we are looking foward to servicing your vehicle in the future.


LF
Leon F.
Gary, IN
Mercury Grand Marquis
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
05/02/2017 Category: Service
Leon said he went to the business for an oil change. After he picked up his vehicle, it was acting up. He would not recommend them for service.
This review was collected via phone interview by Customer Research Inc.

JB
Josh B.
Merrillville, IN
Chevrolet Impala
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
04/25/2017 Category: Service
Josh said the business was quick. They problem was fixed but it was a lot of money.
This review was collected via phone interview by Customer Research Inc.

MN
Miguel N.
Orland Park, IL
Subaru Tribeca
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2017 Category: Service
Miguel said the service provided by this business was good and the employees were nice.
This review was collected via phone interview by Customer Research Inc.
Teddy P. from Usa Muffler & Brakes responded on 04/25/2017

Thank you for the good review! Keep in mind we do full service auto repair shop! We look forward to seeing you in the future for all of your repair needs :)


CR
Chris R.
Chicago, IL
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2017 Category: Service
Chris said the business is very good, and they treated him well. They got his vehicle in quickly and the work was good.
This review was collected via phone interview by Customer Research Inc.
Teddy P. from Usa Muffler & Brakes responded on 04/25/2017

Thanks Chris! I'm glad you have piece of mind now knowing your vehile will start every time for you!


KS
Kelli S.
Merrillville, IN
Mercury Sable
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2017 Category: Service
Kelli said her service was good.
This review was collected via phone interview by Customer Research Inc.
Teddy P. from Usa Muffler & Brakes responded on 04/25/2017

Thanks for the good review Kelli! We look forward to servicing your vehicle in the future :)


GV
Gabriela V.
Hobart, IN
Mitsubishi Eclipse
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2017 Category: Service
Gabriela said they were really nice and fast.
This review was collected via phone interview by Customer Research Inc.
Teddy P. from Usa Muffler & Brakes responded on 04/25/2017

Gabriela, thank you for taking the time to give us a review and a double thank you for giving us 5 stars :) We're glad we could get your brakes back to 100% and we look forward to servicing your vehicle in the future.


DE
Donald E.
Gary, IN
Saturn Astra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2017 Category: Service
Donald said service was perfect, and quick.
This review was collected via phone interview by Customer Research Inc.
Teddy P. from Usa Muffler & Brakes responded on 04/25/2017

Thank you for the good review Donald! I'm glad we could make your vehicle quiet enough for you to hear the phone ringing when the company called for our review :)


CB
Cindy B.
Merrillville, IN
Jeep Liberty
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2017 Category: Service
Cindy said they were nice and honest. They were not expensive.
This review was collected via phone interview by Customer Research Inc.
Teddy P. from Usa Muffler & Brakes responded on 04/25/2017

Thank you Cindy! We look forward to servicing your vehicle in the future :)