Overview

Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5rating 4.75

341 Reviews

97% Would Recommend
Latest Review 10 months ago

Reviews


DT
DAWN T.
Clinton Township, MI
Volvo XC70
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/17/2017
auto repair
as always V & w motors did a great job! Dennis is great to work with.

DM
Doug M.
Detroit, MI
Jaguar XJ
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/14/2017 Category: Service
Doug said they did a good job.
This review was collected via phone interview by Customer Research Inc.

DD
DANISE D.
Eastpointe, MI
Honda Civic
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/10/2017
Honest Repair Shop
As usual a great job by everyone at V&W. Dennis knew the problem and came very close to the quoted price. The only reason I didn't give 5 stars is that their labor is high, but sometimes you have to pay for quality work. It's nice to know you won't get ripped off when you come in.

LR
Larry R.
Michigan
Volkswagen Touareg
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/01/2017 Category: Service
Larry said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

CB
Crystal B.
Detroit, MI
Chevrolet Malibu
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/07/2017 Category: Service
Crystal said the visit was time consuming.
This review was collected via phone interview by Customer Research Inc.

JS
John S.
Michigan
BMW 325i
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/06/2017 Category: Service
John said it took longer than promised.
This review was collected via phone interview by Customer Research Inc.

AT
Aaron T.
Detroit, MI
Audi A4
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/17/2016 Category: Service
Aaron said he will recommend this business.
This review was collected via phone interview by Customer Research Inc.

AT
Anthony T.
Oak Park, MI
Audi Q7
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/14/2016 Category: Service
Anthony said he was happy with the good service he received at the business.
This review was collected via phone interview by Customer Research Inc.

JW
Jacqlyn W.
Clinton Township, MI
Hyundai Sonata
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/26/2016 Category: Service
Jacqlyn said she would recommend this business to others.
This review was collected via phone interview by Customer Research Inc.

DH
Dave H.
New Baltimore, MI
Mercedes-Benz E350
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/15/2016 Category: Service
Dave said this business was good, but they were pricey.
This review was collected via phone interview by Customer Research Inc.

DD
DAVE D.
Grosse Pointe, MI
Subaru Outback
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/16/2016
The staff and owners are great
I was pleased to see a parts and labor guarantee. Hey Nino, can I mention that at BNI?

BV
Bob V.
Chesterfield, MI
BMW 325i
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/10/2016 Category: Service
Bob said this business fixed his vehicle.
This review was collected via phone interview by Customer Research Inc.

LW
Larry W.
Utica, MI
Jaguar XF
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/30/2016 Category: Service
Larry said this business did a great job and he was satisfied with them, but not completely. He had a $2500 warranty applied toward a broken part and still had to pay over and beyond the deductible.
This review was collected via phone interview by Customer Research Inc.

WR
William R.
Sterling Heights, MI
Volkswagen New Beetle
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/22/2016 Category: Service
William said he liked them really well. They didn't really fixed anything but told him what was wrong with his vehicle. It was a good experience.
This review was collected via phone interview by Customer Research Inc.

AK
Art K.
Fraser, MI
Fiat 124
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/21/2016 Category: Service
Art said they did a good job.
This review was collected via phone interview by Customer Research Inc.

RW
Rodger W.
Roseville, MI
BMW 323i
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/21/2016 Category: Service
Rodger said he thought the price was a little high for what they did.
This review was collected via phone interview by Customer Research Inc.

KG
Kimi G.
Mount Clemens, MI
Land Rover Range Rover
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/20/2016 Category: Service
Kimi said everything has gone really well during her experience at this business.
This review was collected via phone interview by Customer Research Inc.

MS
Matt S.
Saint Clair Shores, MI
Jaguar XK8
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/10/2015 Category: Service
Matt said the business provides good service.
This review was collected via phone interview by Customer Research Inc.
Nino V. from V & W Motors Import responded on 12/28/2015

Our customer service is as important to the serivce you receive on your vehicle. Thank you for the support.


AK
Artor K.
Warren, MI
BMW 545i
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/26/2015 Category: Service
Artor said he gets good service at this business.
This review was collected via phone interview by Customer Research Inc.

JC
Janis C.
Saint Clair Shores, MI
Volvo S80
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/12/2015 Category: Service
Janis said she was satisfied with the service from this business. Dennis is very thorough and delivered the vehicle on time.
This review was collected via phone interview by Customer Research Inc.