Overall the work done on my car was fine. They used the parts i asked them to and the new brakes seem fine.
The person at the front seemed very unhappy and made it apparent vocally. He was upset with the computer that wasn’t working, upset at phone calls coming in while he was speaking to customers. Overall pretty unprofessional in my opinion.
VA Auto Service o. from VA Auto Service of Fairfax responded on 08/17/2026 12:12 PM
Thank you for you feedback this very importand for my business I will make sure not happen again to all my custemers Tony
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The person at the front seemed very unhappy and made it apparent vocally. He was upset with the computer that wasn’t working, upset at phone calls coming in while he was speaking to customers. Overall pretty unprofessional in my opinion.