Overview

Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

615 Reviews

100% Would Recommend
Latest Review 5 days ago

Reviews


BW
Barry W.
Roanoke, VA
Chevrolet Lumina
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
Barry said his experience was good.
This review was collected via phone interview by Customer Research Inc.

JK
Jeonghag K.
Roanoke, VA
Toyota Sienna
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2018 Category: Service
Jeonghag said, the business did a very good job for him.
This review was collected via phone interview by Customer Research Inc.

EN
Everett N.
Vinton, VA
Toyota Camry
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/25/2018 Category: Service
Everett said he's been going to this facility for a long time and they're very good.
This review was collected via phone interview by Customer Research Inc.

CM
Casey M.
Salem, VA
Chevrolet Silverado 1500
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/24/2018 Category: Service
Casey said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

SW
Steven W.
Roanoke, VA
Volvo C70
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
Steven said Val was awesome.
This review was collected via phone interview by Customer Research Inc.

EG
Elmer G.
Goodview, VA
Mazda MX-5 Miata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Spoke with Katie. She said that they are very pleased with the customer service provided at the place and like the mechanic there.
This review was collected via phone interview by Customer Research Inc.

TM
Terry M.
Vinton, VA
Chevrolet Silverado SS
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Terry said the business did a good job and over delivered.
This review was collected via phone interview by Customer Research Inc.

EJ
Emily J.
Roanoke, VA
Mazda Mazda3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018 Category: Service
Emily said the business has always provided her with good service.
This review was collected via phone interview by Customer Research Inc.

CD
Chris D.
Vinton, VA
Chevrolet Venture
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
Chris said after the service, the vehicle performance was good. The staff was willing to work with him on any issue.
This review was collected via phone interview by Customer Research Inc.

CS
Carol S.
Roanoke, VA
Mercury Villager
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/26/2018 Category: Service
Carol said she has used this business for years. The employees were honest. They provided excellent service. She loved working with Charles. She trusts the work he provided.
This review was collected via phone interview by Customer Research Inc.

KB
Keri B.
Roanoke, VA
Subaru Forester (Natl)
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
Keri said the service was good and they did a great job.
This review was collected via phone interview by Customer Research Inc.

JD
Janeen D.
Roanoke, VA
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018 Category: Service
Janeen said the staff got everything done quickly and she had no issues with the service.
This review was collected via phone interview by Customer Research Inc.

PK
Paul K.
Blacksburg, VA
Toyota Avalon
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/16/2018 Category: Service
Paul said the service was pretty good. However, he did not like how much the service cost.
This review was collected via phone interview by Customer Research Inc.

EG
Everett G.
Blue Ridge, VA
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Everett said that the facility is excellent, they are A1, and they fixed what needed to be repaired, so everything worked out well.
This review was collected via phone interview by Customer Research Inc.

BP
Betty P.
Roanoke, VA
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018 Category: Service
Betty said she was in and out and Charles was just as nice and he could have been.
This review was collected via phone interview by Customer Research Inc.

RU
Ronald U.
Moneta, VA
Ford Taurus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/30/2018 Category: Service
Spoke with Dixie. She said they did a good job.
This review was collected via phone interview by Customer Research Inc.

VC
Virginia C.
Vinton, VA
Pontiac Sunfire
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/30/2018 Category: Service
Virginia said the staff were up front and honest in telling her what her vehicle needed.
This review was collected via phone interview by Customer Research Inc.

GW
Greg W.
Roanoke, VA
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2018 Category: Service
Greg said the business is always able to determine the issue and get it resolved. They are also very reliable.
This review was collected via phone interview by Customer Research Inc.

VH
Virginia H.
Hardy, VA
Ford Thunderbird
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2018 Category: Service
Virginia said she loves the way Charles, and his team do their work. They do a really good job, and they have her vehicle ready when they say it will be. She said she can really depend on them.
This review was collected via phone interview by Customer Research Inc.

CD
Chris D.
Vinton, VA
Chevrolet Venture
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Chris said he goes to them all the time and would definitely recommend the business.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 615 in total