Overview

Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

629 Reviews

100% Would Recommend
Latest Review 7 days ago

Reviews


MB
MARYE B.
Vinton, VA
Honda Civic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018
my safety
They keep me safe.

DW
David W.
Roanoke, VA
Toyota Echo
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2018 Category: Service
David said his vehicle is running well.
This review was collected via phone interview by Customer Research Inc.

HS
Hope S.
Roanoke, VA
Kia Optima
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
09/25/2018 Category: Service
Spoke to Gerald. He said it was his daughter's vehicle and she was not really satisfied, it took longer than it should have and she was not really impressed with them.
This review was collected via phone interview by Customer Research Inc.

KS
Kayleigh S.
Roanoke, VA
Honda Accord Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2018 Category: Service
Kayleigh said they are excellent.
This review was collected via phone interview by Customer Research Inc.

RT
Ray T.
Covington, VA
Buick Rendezvous
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2018 Category: Service
Ray said the business is very efficient. They fix the issue when they see it and do it when they say it, and its done when expected. He also said he had a good experience and its hard to find that now a days, and he would do it again if he had too.
This review was collected via phone interview by Customer Research Inc.

BP
Betty P.
Roanoke, VA
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2018 Category: Service
Betty said she has no problem with the businesses work.
This review was collected via phone interview by Customer Research Inc.

NS
Nicholas S.
Roanoke, VA
Plymouth Sundance
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Spoke with Annie. She said the business is the best and takes good take of her vehicle.
This review was collected via phone interview by Customer Research Inc.

BB
Britney B.
Blue Ridge, VA
Land Rover Range Rover
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Service
Britney said the employees were helpful and the customer service was good.
This review was collected via phone interview by Customer Research Inc.

SM
SHARON M.
Fincastle, VA
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2018
Can always count on Val's
I had a breakdown in a remote area and Charles arranged for a tow for my truck. Problem solved in just a few days!

HC
Harriet C.
Vinton, VA
Honda Fit
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2018 Category: Service
Harriet said she would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

HC
Harry C.
Vinton, VA
Nissan Xterra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/31/2018 Category: Service
Harry said the staff does pretty good work and they keep their word.
This review was collected via phone interview by Customer Research Inc.

PS
Paula S.
Roanoke, VA
Dodge Grand Caravan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2018 Category: Service
Paula said the business does good work. They explain everything to be completed. Charles is very friendly and helpful.
This review was collected via phone interview by Customer Research Inc.

CS
Carol S.
Roanoke, VA
Mercury Villager
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2018 Category: Service
Carol said that she has used the place before, Charles always takes good care of her vehicle and steers her in the right direction.
This review was collected via phone interview by Customer Research Inc.

SM
Stormy M.
Roanoke, VA
Honda Civic Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Stormy said they always ask before they do anything and they do it quickly and right.
This review was collected via phone interview by Customer Research Inc.

BW
Barry W.
Roanoke, VA
Chevrolet Lumina
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
Barry said his experience was good.
This review was collected via phone interview by Customer Research Inc.

JK
Jeonghag K.
Roanoke, VA
Toyota Sienna
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2018 Category: Service
Jeonghag said, the business did a very good job for him.
This review was collected via phone interview by Customer Research Inc.

EN
Everett N.
Vinton, VA
Toyota Camry
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/25/2018 Category: Service
Everett said he's been going to this facility for a long time and they're very good.
This review was collected via phone interview by Customer Research Inc.

CM
Casey M.
Salem, VA
Chevrolet Silverado 1500
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/24/2018 Category: Service
Casey said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

SW
Steven W.
Roanoke, VA
Volvo C70
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
Steven said Val was awesome.
This review was collected via phone interview by Customer Research Inc.

EG
Elmer G.
Goodview, VA
Mazda MX-5 Miata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Spoke with Katie. She said that they are very pleased with the customer service provided at the place and like the mechanic there.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 629 in total