Overview

Overall Rating 4.57/5Overall Rating 4.57/5Overall Rating 4.57/5Overall Rating 4.57/5rating 4.57

1401 Reviews

ReScore Reviews™ (48)

ReScore
Overall Rating 4.6250021/5Overall Rating 4.6250021/5Overall Rating 4.6250021/5Overall Rating 4.6250021/5rating 4.6250021
Original
Overall Rating 2.125/5Overall Rating 2.125/5rating 2.125rating 2.125rating 2.125
91% Would Recommend
100% Business Response
Latest Review 30 minutes ago

Reviews


KC
Kim C.
Carrollton, TX
2009 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2018 Category: Service
very friendly and kept us informed
VERY FRIENDLY

Anonymous avatar
Verified Customer
Carrollton, TX
2013 Hyundai Elantra
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Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
06/23/2018 Category: Service
don't check their work
sloppy service.
Ce51fa9f651cc4edc3a90862e85b7f62?s=28
JELISA B., SERVICE ADVISOR from Van Hyundai responded on 06/23/2018

SO SORRY TO HEAR ABOUT YOUR EXPERIENCE PLEASE GIVE ME A CALL AND LET ME KNOW WHAT WE CAN DO FOR YOU MOVING FOWARD.

JELISA BUTLER
SERVICE ADVISOR
972-512-4212

CD
Craig D.
Lewisville, TX
2015 Hyundai Genesis
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/23/2018 Category: Service
Great Service
Great Service advisor

DG
Deepak G.
Irving, TX
2013 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
Good fast and transparent
Good fast and transparent place to get the service done for my Hyundai Sonata. I used to go to a different service location and they used to always estimate around $500 for different parts, but Van Hyundai only recommend for parts which really needed to be replaced.

Anonymous avatar
Verified Customer
Irving, TX
2018 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
Good experience
Always provide great service. Everyone at Van Hyundai is very friendly and helpful.

RG
Raisa G.
Irving, TX
2015 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
Van Hyundai
We had been with Van Hyundai for years. Excellent quality of service since we bought the car.
They had been taking care of the vehicle and us with professionalism and empaty.

Highly recommended

TH
Tony H.
Lewisville, TX
2017 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018 Category: Service
Love Van Hyundai
Excellent service
DAROLD L O., Service Director from Van Hyundai responded on 06/22/2018

Thank you for your time and review.

Darold Ohlemacher
Service Director 
214-923-1028
DAROLD L O., Service Director from Van Hyundai responded on 06/22/2018

Thank you for your time and review.

Darold Ohlemacher
Service Director 
214-923-1028

PM
Pamela M.
Grapevine, TX
2015 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Great service advisor
I just moved to Texas and found a dealership to have my car serviced. Kenny was an awesome service advisor I was totally impressed with his knowledge, honesty and the time he took to take of my needs. I will definitely be back.
DAROLD L O., Service Director from Van Hyundai responded on 06/22/2018

Thank you for your time and review.

Darold Ohlemacher
Service Director 
214-923-1028

Anonymous avatar
Verified Customer
Euless, TX
2015 Hyundai Genesis
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Ahead of schedule
Kenny got me in early and got my car done in just over an hour. Great service and even kept me informed of the upcoming maintenance due.
DAROLD L O., Service Director from Van Hyundai responded on 06/22/2018

Thank you for your time and review.

Darold Ohlemacher
Service Director 
214-923-1028

RY
Rebecca Y.
Irving, TX
2018 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2018 Category: Service
Service!
Van Hyundai has serviced both my Sonata’s since purchase and their service is second to none! I stopped in late with a tire that wasn’t holding pressure. Not only did they get me in, they made sure my warranty took care of the expense, put a new tire on and balanced them, plus wash and vacuumed out the car making her look brand new again! Can’t beat them!
DAROLD L O., Service Director from Van Hyundai responded on 06/22/2018

Thank you for your time and review.

Darold Ohlemacher
Service Director 
214-923-1028

MG
Matt G.
Keller, TX
2017 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2018 Category: Service
Great service
Great service!
DAROLD L O., Service Director from Van Hyundai responded on 06/22/2018

Thank you for your time and review.

Darold Ohlemacher
Service Director 
214-923-1028

Anonymous avatar
Verified Customer
Dallas, TX
2017 Hyundai Santa Fe
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/17/2018 Category: Service
Road repairs made it difficult to get to service dept.
Had trouble getting to the service entrance.
DAROLD L O., Service Director from Van Hyundai responded on 06/22/2018

Thank you for your time and review.

Darold Ohlemacher
Service Director 
214-923-1028

JN
Jorge N.
Mc Kinney, TX
2009 Hyundai Azera
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
Excellent
Fast and kind service, good prices and efficient work!!
DAROLD L O., Service Director from Van Hyundai responded on 06/22/2018

Thank you for your time and review.

Darold Ohlemacher
Service Director 
214-923-1028

PS
Paul S.
Coppell, TX
2014 Hyundai Genesis
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Courteous service
Service rep and cashier were both very courteous and friendly.
DAROLD L O., Service Director from Van Hyundai responded on 06/22/2018

Thank you for your time and review.

Darold Ohlemacher
Service Director 
214-923-1028

MH
Marc H.
Addison, TX
2011 Hyundai Santa Fe
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/15/2018 Category: Service
needs some improvements
customer waiting area needs some updating - restrooms need complete remodeling - customer parking area is tight
DAROLD L O., Service Director from Van Hyundai responded on 06/22/2018

Thank you for your time and review.

Darold Ohlemacher
Service Director 
214-923-1028

Anonymous avatar
Verified Customer
Plano, TX
2016 Hyundai Santa Fe
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/14/2018 Category: Service
great staff and service
the staff were friendly and kept me updated about my vehicle .
DAROLD L O., Service Director from Van Hyundai responded on 06/22/2018

Thank you for your time and review.

Darold Ohlemacher
Service Director 
214-923-1028

ES
Ebone S.
Irving, TX
2018 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018 Category: Service
Fast and Accurate Customer Service!
Find Kenny Bredemeier if you want fast and great service! He’s awesome!!
DAROLD L O., Service Director from Van Hyundai responded on 06/22/2018

Thank you for your time and review.

Darold Ohlemacher
Service Director 
214-923-1028

RA
Roy A.
Irving, TX
2016 Hyundai Genesis
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018 Category: Service
EXCELLENT CUSTOMER SERVICE
ALL PERSONNEL GREAT CUSTOMER SERVICE ,
DAROLD L O., Service Director from Van Hyundai responded on 06/22/2018

Thank you for your time and review.

Darold Ohlemacher
Service Director 
214-923-1028

MP
Mingwah P.
Dallas, TX
2015 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Honest service
Darold was honest and excellent.
I felt very safe with him in charge.
Thank you very much
DAROLD L O., Service Director from Van Hyundai responded on 06/22/2018

Thank you for your time and review.

Darold Ohlemacher
Service Director 
214-923-1028

DM
Diane M.
Hickory Creek, TX
2017 Hyundai Sonata
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/12/2018 Category: Service
Like the service department and personnel. However the wait was too long for this trip; especially with an appointment.
The service time was much longer than expected with this visit. I had an appointment for 7:15 and did not leave for over two hours. I only had an oil change and tire rotation. There was only one service rep when I arrived and he was working as fast as he could. The coverage was not adequate; however, I do like the service and will continue to have my car serviced there.
DAROLD L O., Service Director from Van Hyundai responded on 06/22/2018

Thank you for your time and review.

Darold Ohlemacher
Service Director 
214-923-1028