business image

Vancouver Toyota

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(23,584 Reviews)
50

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
Original Review
Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5
274
Total ReScores
4.5
ReScore Average
50
Net Promoter Score ®

Business Details

About

At Vancouver Toyota in Vancouver, WA, we provide our customers with a world class sales and service center. We are proud to provide our customers with the best service and sales experience and want all our customers to be happy. At Vancouver Toyota in Vancouver, WA, we provide our customers with a world class sales and service center. We are proud to provide our customers with the best service and sales experience and want all our customers to be happy.

Categories
New Car Dealer, Used Car Dealer, Auto Repair
Contact
(360) 253-0760

Business Hours

Mon
7:00 AM - 8:00 PM
Tue
7:00 AM - 8:00 PM
Wed
7:00 AM - 8:00 PM
Thu
7:00 AM - 8:00 PM
Fri
7:00 AM - 8:00 PM
Sat
8:00 AM - 8:00 PM
Sun
11:00 AM - 6:00 PM
* Pacific Time (Us & Canada)
10455 NE 53rd St Vancouver, WA 98662

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
Original Review
Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5
6
Total ReScores
4.8
ReScore Average
50
Net Promoter Score ®

Business Details

About

At Vancouver Toyota in Vancouver, WA, we provide our customers with a world class sales and service center. We are proud to provide our customers with the best service and sales experience and want all our customers to be happy. At Vancouver Toyota in Vancouver, WA, we provide our customers with a world class sales and service center. We are proud to provide our customers with the best service and sales experience and want all our customers to be happy.

Categories
New Car Dealer, Used Car Dealer, Auto Repair
Contact
(360) 253-0760

Business Hours

Mon
7:00 AM - 8:00 PM
Tue
7:00 AM - 8:00 PM
Wed
7:00 AM - 8:00 PM
Thu
7:00 AM - 8:00 PM
Fri
7:00 AM - 8:00 PM
Sat
8:00 AM - 8:00 PM
Sun
11:00 AM - 6:00 PM
* Pacific Time (Us & Canada)
10455 NE 53rd St Vancouver, WA 98662

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
105
Total ReScores
4.4
ReScore Average
50
Net Promoter Score ®

Business Details

About

At Vancouver Toyota in Vancouver, WA, we provide our customers with a world class sales and service center. We are proud to provide our customers with the best service and sales experience and want all our customers to be happy. At Vancouver Toyota in Vancouver, WA, we provide our customers with a world class sales and service center. We are proud to provide our customers with the best service and sales experience and want all our customers to be happy.

Categories
New Car Dealer, Used Car Dealer, Auto Repair
Contact
(360) 253-0760

Business Hours

Mon
7:00 AM - 8:00 PM
Tue
7:00 AM - 8:00 PM
Wed
7:00 AM - 8:00 PM
Thu
7:00 AM - 8:00 PM
Fri
7:00 AM - 8:00 PM
Sat
8:00 AM - 8:00 PM
Sun
11:00 AM - 6:00 PM
* Pacific Time (Us & Canada)
10455 NE 53rd St Vancouver, WA 98662
All Departments' Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(23,584 Reviews)

Verified Customer
Ridgefield, WA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/04/2026
verified customerVerified Customer
9
A little confusing first experience
I had a scheduled service for the first time here with my new car. I wasn't sure where to park. I then go into Toyota and ask a lady where the service is. When I get there, it was very busy even with a lot of staff. There was no clear line for the customers. I then learned I was supposed to pull my car up to the service. Then again wait in line. I think the hour and a half wait was expected. Everything else seemed fine. But for someone who is new and dumb like me, just a little confusing. Although I should've known before to drive up to the service like I did at Hyundai.
Lori B. from Vancouver Toyota responded on 08/05/2026 04:48 PM

Thank you for taking the time to share your feedback and for choosing us for your first service visit. We appreciate your honesty and are glad to hear that, aside from the check in process, everything else went well.
I apologize that your arrival was confusing. We understand that visiting a new dealership for the first time can be overwhelming, and it's our responsibility to make the process as clear and welcoming as possible. Your comments about the parking, where to check in, and the lack of a clearly defined line are very helpful, and we will share them with our team as we look for ways to improve the experience for first time guests.
 If you'd like to share any additional feedback or go over our check-in process, please feel free to give me a call at 360-360-4758.
Thank you again for your feedback and for giving us the opportunity to service your new vehicle. We look forward to making your next visit a much smoother experience.
Thank you,
Lori Bonner
Customer Relations Manager
360-360-4758

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