At Vancouver Toyota in Vancouver, WA, we provide our customers with a world class sales and service center. We are proud to provide our customers with the best service and sales experience and want all our customers to be happy. At Vancouver Toyota in Vancouver, WA, we provide our customers with a world class sales and service center. We are proud to provide our customers with the best service and sales experience and want all our customers to be happy.
At Vancouver Toyota in Vancouver, WA, we provide our customers with a world class sales and service center. We are proud to provide our customers with the best service and sales experience and want all our customers to be happy. At Vancouver Toyota in Vancouver, WA, we provide our customers with a world class sales and service center. We are proud to provide our customers with the best service and sales experience and want all our customers to be happy.
At Vancouver Toyota in Vancouver, WA, we provide our customers with a world class sales and service center. We are proud to provide our customers with the best service and sales experience and want all our customers to be happy. At Vancouver Toyota in Vancouver, WA, we provide our customers with a world class sales and service center. We are proud to provide our customers with the best service and sales experience and want all our customers to be happy.
Thank you for bringing your concerns to our attention. We are truly sorry for the frustration this situation has caused. Please know that our dealership takes any claims of vehicle damage very seriously.
We have several cameras that record vehicles as they enter our service drive, along with walk-around inspection videos and additional camera coverage throughout our service check-in area. We take these resources seriously when reviewing any concerns involving potential vehicle damage.
I sent you an email so that we can communicate directly while we look into your concerns. We want to thoroughly review the available footage and documentation to better understand the circumstances. If our review determines that the damage was not present when your vehicle arrived, we can discuss the appropriate next steps.
We appreciate the opportunity to look into this matter and hope to work toward a better understanding of what occurred.
Best regards,
Lori Bonner
Customer Relations Manager
McCord’s Vancouver Toyota
360-360-4758