business image

Victory Toyota

Average Score
Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5
2.5
(20 Reviews)
-100
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
-100
Net Promoter Score ®

Business Details

Contact
(877) 204-0178
No Business Hours Provided

Business Hours

* Pacific Time (US & Canada)
5 Heitzinger Plaza Seaside, CA 93955
Victory Toyota's Reviews
Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5
2.5
(20 Reviews)

WG
gravatar
W G.
Carmel Valley, CA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/13/2024
0
Hidden over charges
I was quoted a price over the phone I ok’d it
When I went to pickup my truck they had added over $700 of labor on top. I looked at the invoice and noticed that any item dealt with was charged at a $231 start up labor.
Example:
So light bulb change $231
Warning light on dashboard $231
And so on. It is a dealership ripoff
I challenged the labor cost and they refunded me one of the item labor cost of $231

The public is not made aware of these charges ahead of time.
Beware of this corrupt behavior
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.