Vinnie's Collision Center

Overview

Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5rating 4.94

339 Reviews

100% Would Recommend
Latest Review 11 days ago

Reviews


FH
Frank H.
Ohio
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Collision
Frank said the staff at the business was helpful and explained everything. His estimate was taken care of by his insurer's estimator.
This review was collected via phone interview by Customer Research Inc.

KJ
Keith J.
Ohio
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Collision
Keith said this business took great care of him.
This review was collected via phone interview by Customer Research Inc.

BB
Barry B.
Ohio
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Collision
Barry said they were prompt , friendly and they did an excellent job. He said there was a 1 day delay because they had to use another method to get a piece off.
This review was collected via phone interview by Customer Research Inc.

MA
Mohammed A.
Ohio
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018 Category: Collision
Mohammed said the staff was friendly.
This review was collected via phone interview by Customer Research Inc.

RC
Regina C.
Ohio
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/01/2018 Category: Collision
Regina said the business got her in and done quickly. They were professional, did a nice job, and explained all the work they did.
This review was collected via phone interview by Customer Research Inc.

DR
Debra R.
Ohio
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2018 Category: Collision
Debra said the business did the repair quickly and they had her set up in a rental vehicle quickly. She said the adjustor for the other party that had damaged her vehicle took a little longer than expected to come to do the insurance appraisal. This place's staff was very pleasant and made her feel at ease.
This review was collected via phone interview by Customer Research Inc.

BD
Beverly D.
Ohio
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2018 Category: Collision
Beverly said the business did everything. They explained everything, as well as going over all that was going to be done to her vehicle, and they answered any questions that she had.
This review was collected via phone interview by Customer Research Inc.

DF
Diane F.
Ohio
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2018 Category: Collision
Diane said there was an issue with the rental vehicle that Susan got resolved. There was no estimator. The insurance company took care of the claim.
This review was collected via phone interview by Customer Research Inc.

VB
Virginia B.
Ohio
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2018 Category: Collision
Virginia said the staff was nice, thorough, and got the job done.
This review was collected via phone interview by Customer Research Inc.

SC
Shannon C.
Ohio
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/05/2018 Category: Collision
Shannon said the business provided a great repair. They did paint over a sensor on her tailgate.
This review was collected via phone interview by Customer Research Inc.

TM
Teresa M.
Ohio
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/03/2018 Category: Collision
Teresa said the repair was excellent. The return of the vehicle was a week or so later than promised because of an insurance issue. There was no reason for choosing this facility.
This review was collected via phone interview by Customer Research Inc.

RL
Richard L.
Ohio
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2018 Category: Collision
Richard said the mechanic did a great job and he really appreciates them being able to schedule him in right away.
This review was collected via phone interview by Customer Research Inc.

SH
Stacy H.
Ohio
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2018 Category: Collision
Stacy said the staff was very personable and did what they said they were going to do, the staff made the process easy and they are very pleased with the work.
This review was collected via phone interview by Customer Research Inc.

RA
Robert A.
Ohio
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/14/2018 Category: Collision
Robert chose not to elaborate on how many days his vehicle was late being ready. He said it was because of communication issues with the insurance company which could have been prevented if the business would of contacted him. The communication could have been better.
This review was collected via phone interview by Customer Research Inc.

DW
David W.
Ohio
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018 Category: Collision
David said the business did a great job.
This review was collected via phone interview by Customer Research Inc.

SS
Sam S.
Ohio
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Collision
Sam said he had no issues with the business and he is very satisfied with the work.
This review was collected via phone interview by Customer Research Inc.

SK
Steven K.
Ohio
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018 Category: Collision
Steven said everyone was nice and pleasant to deal with.
This review was collected via phone interview by Customer Research Inc.

RF
Rita F.
Ohio
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018 Category: Collision
Rita said the business gave her excellent customer service, the staff were cheerful, and she was happy with the work they did.
This review was collected via phone interview by Customer Research Inc.

BB
Bill B.
Ohio
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018 Category: Collision
Bill said this business did a good job.
This review was collected via phone interview by Customer Research Inc.

BZ
Barbara Z.
Ohio
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018 Category: Collision
Barbara said she was very well satisfied, she will definitely go back, and would definitely recommend this business. She said the staff were very willing to help.
This review was collected via phone interview by Customer Research Inc.