Vinnie's Collision Center

Overview

Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5rating 4.95

315 Reviews

100% Would Recommend
Latest Review 14 days ago

Reviews


BG
Betty G.
Ohio
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09/29/2016 Category: Collision
Betty said they were really great and her vehicle is beautiful.
This review was collected via phone interview by Customer Research Inc.

LV
Linda V.
Ohio
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2016 Category: Collision
Linda said this business did an excellent job on the repair of her vehicle. Their employees were friendly, polite and she was very satisfied.
This review was collected via phone interview by Customer Research Inc.

EP
Euri P.
Ohio
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2016 Category: Collision
Euri said everything was perfect with the business and they were awesome. She chose this business because they were certified to work on her vehicle.
This review was collected via phone interview by Customer Research Inc.

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Greg H.
Ohio
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09/08/2016 Category: Collision
Greg said they did an excellent job and was very professional.
This review was collected via phone interview by Customer Research Inc.

TE
Tom E.
Ohio
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2016 Category: Collision
Tom said this business did a nice job and was helpful.
This review was collected via phone interview by Customer Research Inc.

JR
Joe R.
Ohio
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2016 Category: Collision
Joe said they did a good job and he was satisfied with the quality of the repair.
This review was collected via phone interview by Customer Research Inc.

MC
Mavianne C.
Ohio
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2016 Category: Collision
Mavianne said she is very pleased with the work done by this business and her vehicle looks as good as new.
This review was collected via phone interview by Customer Research Inc.

SO
Steven O.
Ohio
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2016 Category: Collision
Steven said the business did a good job. He had a 3 week wait but the business was up front with him.
This review was collected via phone interview by Customer Research Inc.

LC
Larry C.
Ohio
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2016 Category: Collision
Larry said he had a very good experience with the business.
This review was collected via phone interview by Customer Research Inc.

GF
Greg F.
Ohio
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2016 Category: Collision
Greg said the employee of this business completed his vehicle work in 7 days instead of the 11 days he was first promised.
This review was collected via phone interview by Customer Research Inc.

SB
Shane B.
Ohio
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2016 Category: Collision
Shane said the business was fantastic.
This review was collected via phone interview by Customer Research Inc.

SC
Shirley C.
Ohio
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/15/2016 Category: Collision
Shirley said she had to go back to this business because of ill-fitting panels. There was also some kind of plastic stuff all over the inside back of her vehicle, and she had to vacuum it out when she got home. Somebody was working on parts back there, and they did not even realize the plastic was back there. When she took her vehicle back, she was aware that her vehicle was not going to be perfect. The fitting is better but it looks like they took a rough edge, some kind of tool, to even the gap where the panel was fitting. They ended up marring the paint and she showed them that. She was not thrilled about it, but the damage was in the seam, so she is okay with it. They also told her the work would take 15 minutes but it ended up taking an hour and a half. She had expected a little longer than 15 minutes, but she would have liked for them to be more precise about how long it would take. The main thing is that her vehicle is driving well. Both the steering and the alignment are working well, and she hopes everything underneath the panels are okay, too. All of the employees were very nice and courteous, especially the young man in the front. She is not sure about the estimate, for that was mostly dealt with the insurance company and this facility. The employees were very polite, talkative, and they tried to be accommodating. She would definitely recommend them, but she would make sure to tell whomever she recommended to look over their vehicle before they left. She chose them because her Nissan dealer recommended them. Nissan deals with this business, and she wanted nothing but what her dealership trusts.
This review was collected via phone interview by Customer Research Inc.

SC
Suzan C.
Ohio
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08/13/2016 Category: Collision
Suzan said they did a really nice job on her vehicle. They were friendly and timely.
This review was collected via phone interview by Customer Research Inc.

LS
Linda S.
Ohio
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08/09/2016 Category: Collision
Linda said they did an outstanding job, they are awesome. Her vehicle was delayed 2 days due to finding more work, which was not their fault.
This review was collected via phone interview by Customer Research Inc.

JL
Jeremy L.
Ohio
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08/09/2016 Category: Collision
Jeremy said they were done quicker than anticipated. The experience was great.
This review was collected via phone interview by Customer Research Inc.

MM
Midwest M.
Ohio
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08/09/2016 Category: Collision
Spoke with Susan. She said she is very satisfied with the service the business provides. The employees are very professional, kind, and they kept her informed on the status of her vehicle. She said she appreciates how they also took care of the handling of her rental vehicle.
This review was collected via phone interview by Customer Research Inc.

MB
Minga B.
Ohio
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2016 Category: Collision
Minga said the business did a good job and she is satisfied with everything they did. They did not do the estimate, it was done by a third party.
This review was collected via phone interview by Customer Research Inc.

MH
Monica H.
Ohio
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2016 Category: Collision
Spoke with Forest. He said everything went smooth and the vehicle looks nice. It was a good experience
This review was collected via phone interview by Customer Research Inc.

RB
Richard B.
Ohio
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2016 Category: Collision
Richard said he was happy with the repair. It was close to being finished on time. They told him it would be ready on Wednesday morning but it was ready at 3:00 pm. They did not call him with updates but he really did not expect them to.
This review was collected via phone interview by Customer Research Inc.

LV
Laura V.
Ohio
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07/21/2016 Category: Collision
Laura said the business is fast, the staff was courteous, and they did an excellent job. Her vehicle was ready earlier than promised, and they offered her a warranty. She chose them because they are Honda certified.
This review was collected via phone interview by Customer Research Inc.