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Visalia Hyundai

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(637 Reviews)
45
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
Original Review
Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5
28
Total ReScores
4.7
ReScore Average
45
Net Promoter Score ®

Business Details

About

Visalia Hyundai offers the highest quality repair and maintenance for your vehicle. Visalia Hyundai offers the highest quality repair and maintenance for your vehicle.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(559) 733-3325
No Business Hours Provided

Business Hours

* Pacific Time (US & Canada)
220 S. Ben Maddox Way Visalia, CA 93291
Service Department's Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(637 Reviews)

JR
gravatar
Jacques R.
Porterville, CA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/24/2022
Service Type: Repair
verified customerVerified Customer
0
Category: Service
Poor quality of work.
The people were really nice but the work performed was rushed and inconsistent. I was told the vehicle could be picked up on a Saturday but when I arrived the service department was closed. Once the vehicle was home the AC no longer blows cold air, I found two electrical connections unconnected, Mechanics notes said the cabin filter Had been checked. When I checked it, it was filthy and full of debris. I never give bad reviews but with the amount of things found I had no choice I just want my vehicle fixed.
MATTHEW L M. from Visalia Hyundai responded on 03/31/2022 08:49 AM

Sorry to hear you were dissapointed in our service department. We never want to offer anything less then 5 star service. We appreciate you as a customer and your feedback. Please let me know if there is anything I can do to resolve any issues from your previous visit.

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