Vision Hyundai Of Webster


Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5rating 4.74

504 Reviews

ReScore Reviews™ (12)

ReScore
Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5rating 4.75
Original
Overall Rating 2.16667/5Overall Rating 2.16667/5rating 2.16667rating 2.16667rating 2.16667
95% Would Recommend
100% Business Response
Latest Review about 5 hours ago
Susan C. on 02/19/2018
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"Always excellent service"
Santos, -Dave, Stephen -- all excellent. Never have to worry when I bring my car here. Today Frank assisted me in evaluating a minor fender-bender, and he too provided excellent service.

Love the Hyundai Elantra almost as much as my Tuscon!
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 02/15/2018
Service Type: Repair
Review Created: 02/19/2018 11:07 AM
SANTOS R M. at Vision Hyundai Of Webster responded on 02/19/2018

THANKS FOR THE POSITIVE FEEDBACK 

William M. on 02/18/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Just okay"
The service I eventually received was excellent, but my initial reception at the service desk was pretty bad.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 02/12/2018
Service Type: Maintenance
Review Created: 02/18/2018 02:52 PM
SANTOS R M. at Vision Hyundai Of Webster responded on 02/19/2018

THANKS FOR THE POSITIVE FEEDBACK 

Gary Y. on 02/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good Place"
Friendly service
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 02/14/2018
Service Type: Repair
Review Created: 02/16/2018 05:01 PM
SANTOS R M. at Vision Hyundai Of Webster responded on 02/17/2018

THANKS FOR THE POSITIVE FEEDBACK 

Mary B. on 02/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good Service"
They were very quick..... Did not have to wait long
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 02/09/2018
Service Type: Maintenance
Review Created: 02/13/2018 01:31 PM
SANTOS R M. at Vision Hyundai Of Webster responded on 02/13/2018

THANKS FOR THE POSITIVE FEEDBACK WAS PLEASURE HAVEING YOU 

Michael M. on 02/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The people that work there."
They have great people skills.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 02/09/2018
Service Type: Maintenance
Review Created: 02/13/2018 12:42 PM
SANTOS R M. at Vision Hyundai Of Webster responded on 02/13/2018

THANKS FOR THE 5 STAR POSITIVE FEEDBACK...

Verified Customer on 02/11/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always quick"
Never have to wait too long and always convenient for a busy mom with 2 jobs.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 01/26/2018
Service Type: Repair
Review Created: 02/11/2018 12:54 AM
SANTOS R M. at Vision Hyundai Of Webster responded on 02/11/2018

Thanks for the positive feedback 

Andrew M. on 02/09/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service as always"
Great service department
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 02/07/2018
Service Type: Repair
Review Created: 02/09/2018 04:13 PM
SANTOS R M. at Vision Hyundai Of Webster responded on 02/10/2018

THANKS FOR THE POSITIVE FEEDBACK

Verified Customer on 02/06/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"VISION HYUNDAI"
BEEN TO VISION MANY TIMES FOR SERVICE SINCE THEY OPENED.WORK ALWAYS DONE TIMELY & PROFESSIONAL .
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 02/01/2018
Service Type: Repair
Review Created: 02/06/2018 05:50 AM
SANTOS R M. at Vision Hyundai Of Webster responded on 02/06/2018

THANKS FOR THE POSITIVE FEEDBACK 

Verified Customer on 02/05/2018
Recommended badge inactive Recommended
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Communication between what you discuss on the phone not listened to"
Better communication between what’s in the computer when you make an appointment and talking to someone in service on the phone is not getting to the technician working on your car the day of service!
Vehicle: 2014 Hyundai Elantra Gt
Category: Service
Service Date: 02/01/2018
Service Type: Maintenance
Review Created: 02/05/2018 10:44 AM
SANTOS R M. at Vision Hyundai Of Webster responded on 02/05/2018

THANKS FOR THE POSITIVE FEEDBACK 

John L. on 02/04/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"good service"
fast service , was out of there in 1/2 hour for a oil change and recall
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 01/31/2018
Service Type: Repair
Review Created: 02/04/2018 10:36 AM
SANTOS R M. at Vision Hyundai Of Webster responded on 02/05/2018

THANKS FOR THE POSITIVE FEEDBACK 

Verified Customer on 02/04/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer service "
Mark was great!
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 01/29/2018
Service Type: Repair
Review Created: 02/04/2018 05:15 AM
SANTOS R M. at Vision Hyundai Of Webster responded on 02/05/2018

THANKS FOR THE POSITIVE FEEDBACK 

Ann G. on 02/02/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Visiting a friend"
Back at Vision to have my car inspected. Was in and out with no serious problems, like the service, always pleasant and welcoming.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 01/29/2018
Service Type: Maintenance
Review Created: 02/02/2018 10:36 PM
SANTOS R M. at Vision Hyundai Of Webster responded on 02/03/2018

THANKS FOR THE POSITIVE FEEDBACK 

Darlene L. on 02/02/2018
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"fine"
I like that they fill my windshield wiper fluid.
Vehicle: 2013 Hyundai Elantra Gt
Category: Service
Service Date: 01/31/2018
Service Type: Repair
Review Created: 02/02/2018 11:44 AM
SANTOS R M. at Vision Hyundai Of Webster responded on 02/02/2018

THANKS FOR THEPOSITIVE FEEDBACK 

Amedeo C. on 02/02/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service "
The people at Vision Hyundai are always willing to help and very courteous. Great service as always.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 01/25/2018
Service Type: Repair
Review Created: 02/02/2018 04:10 AM
SANTOS R M. at Vision Hyundai Of Webster responded on 02/02/2018

THANKS FOR THE 5 STAR POSITIVE FEEDBACK 

Verified Customer on 02/01/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Easy appointment scheduling, quick service."
Was able to get an appointment easily and quickly into my schedule. The total time spent thw work was within an hour.
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 01/30/2018
Service Type: Repair
Review Created: 02/01/2018 01:29 PM
SANTOS R M. at Vision Hyundai Of Webster responded on 02/02/2018

Thanks for the positive feedback 

Verified Customer on 02/01/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Easy to do business with"
Service is friendly, professional and knowledgeable. Convenient appointment times and efficient service.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 01/26/2018
Service Type: Repair
Review Created: 02/01/2018 07:07 AM
SANTOS R M. at Vision Hyundai Of Webster responded on 02/01/2018

THANKS FOR THE POSITIVE FEEDBACK 

Adam P. on 01/31/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Customer Service"
My sales consultant, Mark Ostrander, went above and beyond with helping me get a new car. Purchasing a new car can stressful, but Mark made the process easy and enjoyable. He did everything he could to get me the car I wanted at a great price. Further, he kept me well informed through the entire process. This is my first time buying a car with Vision Hyundai Webster and because of the service, i have a feeling this will not be the last time. Thank You
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 01/18/2018
Service Type: Maintenance
Review Created: 01/31/2018 01:19 PM
SANTOS R M. at Vision Hyundai Of Webster responded on 02/01/2018

THANKS FOR THE POSITIVE FEEDBACK 

Kevin R. on 01/30/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"awesome service"
Always able to get in when I need to
Work is done in a timely fashion
Vehicle: 2015 Hyundai Tucson
Category: Service
Service Date: 01/27/2018
Service Type: Maintenance
Review Created: 01/30/2018 04:13 PM
SANTOS R M. at Vision Hyundai Of Webster responded on 01/31/2018
thanks for the positive feedback 
Susan H. on 01/30/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"professional, polite, efficient"
Any time I have needed service, I was met with polite professionals who knew heir job(s).
Vehicle: 2007 Hyundai Santa Fe
Category: Service
Service Date: 01/26/2018
Service Type: Repair
Review Created: 01/30/2018 01:19 PM
SANTOS R M. at Vision Hyundai Of Webster responded on 01/31/2018

Thanks for the positive feedback 

Verified Customer on 01/27/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Ive been to the Webster Vision Hyundai several times over the past year and a half and Santos Monagas always treats me very well which makes it very easy to keep going back there to get my car work done!
Vehicle: 2012 Hyundai Veloster
Category: Service
Service Date: 01/23/2018
Service Type: Maintenance
Review Created: 01/27/2018 07:48 AM
SANTOS R M. at Vision Hyundai Of Webster responded on 01/27/2018

THANKS FOR THE POSITIVE FEEDBACK 

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