Overview

Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5rating 4.78

79 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
99% Would Recommend
Latest Review 11 days ago

Reviews


JN
John N.
Wasilla, AK
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2019 Category: Service
John said this business was able to get him in on schedule and get the work done without any problems. He also said everything worked out just fine.
This review was collected via phone interview by Customer Research Inc.

VS
Victoria S.
Wasilla, AK
Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2019 Category: Service
Victoria said the service provided by this business was thorough and excellent. She also said the staff took care of her as if she was family.
This review was collected via phone interview by Customer Research Inc.

CG
Cody G.
Wasilla, AK
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2019 Category: Service
Cody said the business did a good job, got him in quick and didn't over charge him.
This review was collected via phone interview by Customer Research Inc.

MW
MIKE W.
Wasilla, AK
Chevrolet Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/10/2019
Quick
Really quick. I think they are new so service is quick. Appear to know what they are talking about. Called me first prior to doing the repair work.

FS
FRANK S.
Palmer, AK
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2019
As Agreed!
When I deal with WASILLA Family Auto I don’t worry about what “wasn’t done”

Verified Customer
Wasilla, AK
Toyota Prius c
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2019
Best in Customer Service
They are the best. They always return my call and reply to emails. They always provide the best service. They take car of all 5 of our cars.

WC
Willie C.
Wasilla, AK
Ford Police Interceptor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/08/2019 Category: Service
Willie said he enjoyed the service.
This review was collected via phone interview by Customer Research Inc.

EF
Ethan F.
Palmer, AK
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2019 Category: Service
Ethan said the employees were able to fix the few troubles he had with his vehicle. The service took longer than anticipated but the owner made up for it and explained the reasoning.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Wasilla, AK
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2019
Car runs great!
All was taken care of. The car breaks smoothly now. They listened to my concerns and patiently answered my questions. They are kind, helpful, and ready for a good laugh.

LS
Larry S.
Wasilla, AK
Jeep Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2019 Category: Service
Larry said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

BH
Bill H.
Anchorage, AK
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2019 Category: Service
Bill said that the business does really good. He mentioned the service was completed quickly. The staff explained the service well to him
This review was collected via phone interview by Customer Research Inc.

CB
CRYSTAL B.
Palmer, AK
Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2019
Helpful, informative service
I have been a customer for several years and have had consistent, helpful and efficient service from CPR and now Wasilla Family Auto. Not once have I had a problem with any service performed on any of my vehicles. If you want a great family auto, Wasilla family and CPR auto are always my go-to.

JF
JESSICA F.
Palmer, AK
Chevrolet Tracker
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2019
Review
Always incredible service. Great prices and I love how they explain everything they are doing, in ways I can understand. I will continue to do business here.

Verified Customer
Wasilla, AK
Ford Thunderbird
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2019
quick response
Was very impressed that you were able to get parts for a limited addition automobile! Thanks again!

JW
Julie W.
Anchorage, AK
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2019
Emergency service
This past week I was driving from Anchorage to Fairbanks and had car trouble. I called Wasilla Family Auto from yellow pages and they said to come in, and they diagnosed and fixed the problem immediately. The mechanic, Brian, and the front desk person, Izaak, even stayed an extra 30 minutes after closing time to get my vehicle fixed so I could be on my way. Thank you so much! Awesome service!

JK
John K.
Wasilla, AK
Kia Optima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2019 Category: Service
John said the service was good.
This review was collected via phone interview by Customer Research Inc.

GB
Glen B.
Wasilla, AK
Chevrolet Astro Cargo Van
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/03/2019 Category: Service
Glen said the service was good, quick, and honest.
This review was collected via phone interview by Customer Research Inc.

JS
JAY S.
Wasilla, AK
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2019
5 Star service
Great service and friendly staff. Had me in and out in no time.

FR
Fedencio R.
Palmer, AK
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019
This is a great shop!
It’s important to bring your car to people you trust. I have brought my car here and they have been honest and more than fair. I highly recommend this business!

BO
Bob O.
Wasilla, AK
GMC Sierra 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/09/2019 Category: Service
Bob said he had no one to take him to and from the place and they got it done right away. The vehicle is running like new again. Everyone was courteous and he had fresh coffee and plenty of magazines. He's never had to worry there, he has always been taken care of right away.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 79 in total