business image

Waterloo Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(670 Reviews)
96

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1
Total ReScores™
5.0
ReScore™ Average
96
Net Promoter Score ®

Business Details

About

Family owned and operated since 2004. Servicing all makes and models for all of your maintenance and repair concerns. Family owned and operated since 2004. Servicing all makes and models for all of your maintenance and repair concerns.

Categories
Auto Maintenance, Auto Repair, Import Auto Repair
Contact
(618) 939-5855

Business Hours

Mon
7:00 AM - 5:30 PM
Tue
7:00 AM - 5:30 PM
Wed
7:00 AM - 5:30 PM
Thu
7:00 AM - 5:30 PM
Fri
7:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
622 N Market Street Waterloo, IL 62298-1012

Affiliations

AAA - Approved Auto Repair
ASE
Waterloo Automotive's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(670 Reviews)

JG
Judy G.
Waterloo, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/24/2026
verified customerVerified Customer
10
Appreciate their excellent service, support and friendly service.
I appreciate the fact that there is someone that can take me back home after dropping off the vehicle & if I don’t have a way to get my vehicle when it’s finished. I appreciate the fact that they explain everything they do - they are very thorough. Couldn’t ask for better service and mechanical staff. I work yes with Brandon & Sean.
Josh W. from Waterloo Automotive responded on 09/24/2026 12:09 PM

It's fantastic to hear about your experience with us! We're all about making your automotive experience as seamless as possible, and it seems our shuttle service hit the mark. Angie is like having a personal chauffeur, minus the top hat! We're also glad to know our team, particularly Brandon and Sean, were able to give you the scoop on everything they did. Transparency is key, especially when it comes to car care. Your kind words about our thoroughness and service mean a lot to us. Here’s to hoping your Rendezvous continues to zoom along smoothly!

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