Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

751 Reviews

99% Would Recommend
Latest Review about 9 hours ago

Reviews


PR
PETE R.
Cary, NC
Ford Econoline Wagon
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05/25/2018
It is the personal service you get from everyone there.
It is such a pleasure to deal with good honest people such as the employees at Wayne's Automotive. It is very hard to find such honest people in this industry anymore..

CF
Coby F.
Newport, NC
Dodge Neon
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05/24/2018
Trustworthy
Team has provided various services on all three of our vehicles...confident in team's abilities and repair work!

DM
Daniel M.
North Carolina
Ford Pickup
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05/21/2018 Category: Service
Daniel said, this business just happened to be where he broke down.
This review was collected via phone interview by Customer Research Inc.

WD
WAYNE D.
Nissan Rogue
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018
The Special Wayne's Day was nice.
I enjoyed the Special day with lunch and lots of Treats.
You folks always get me in and out for service very quickly.
Staff is great.

BB
Benjamin B.
North Carolina
Ford Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Benjamin said that the facility is always prompt, courteous and they always squeeze him in even if they're busy.
This review was collected via phone interview by Customer Research Inc.

KS
Keith S.
North Carolina
Toyota Tundra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018 Category: Service
Keith said the business did an amazing job with the service they provided on his vehicle.
This review was collected via phone interview by Customer Research Inc.

JW
Jill W.
Greenville, NC
Honda CR-V
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2018 Category: Service
Jill said the customer service was incredible and the employees were really good at what they do.
This review was collected via phone interview by Customer Research Inc.

SP
Sharon P.
Newport, NC
Toyota Camry
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2018 Category: Service
Sharon said the staff are the best ever, and she is very happy with them.
This review was collected via phone interview by Customer Research Inc.

KW
Katrina W.
Morehead City, NC
Honda CR-V
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2018 Category: Service
Spoke with Malcolm. He said he took the vehicle in for something he couldn't handle himself. This is the only business he recommends and the only facility he allows to touch his vehicle.
This review was collected via phone interview by Customer Research Inc.

WL
Wesley L.
North Carolina
Dodge Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2018 Category: Service
Wesley said he's been doing business at this facility for a very long time and he's always been very pleased with his service.
This review was collected via phone interview by Customer Research Inc.

AM
Alexandro M.
Newport, NC
GMC Sierra 1500
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
Alexandro said the service was the best. The employees provided great service. They provided him the right service.
This review was collected via phone interview by Customer Research Inc.

MF
Mike F.
North Carolina
Ford Police Interceptor
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
Spoke with Michael. He said the service was good. They've gone there several times. He has his work vehicle serviced there, too.
This review was collected via phone interview by Customer Research Inc.

HT
HUSSMAN T.
Newport, NC
Chevrolet Silverado 1500
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2018
They always do great work and are very customer oriented@
We always have a great experience! They get us in quickly, and are very friendly and helpful!

MW
MARGIE W.
Morehead City, NC
GMC Terrain
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2018
Best business in town!
Quick service which was excellent as always.

MC
Moe C.
North Carolina
Lexus RX 350
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04/20/2018 Category: Service
Moe said the business assessed his vehicle thoroughly and corrected all issues. All services were done in a timely and cost effective manner.
This review was collected via phone interview by Customer Research Inc.

PA
Pete A.
Morehead City, NC
Ford F-150
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2018 Category: Service
Pete said they do a good job.
This review was collected via phone interview by Customer Research Inc.

FF
FRED F.
Lexus ES 350
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04/16/2018
Honesty
They always try to estimate the cause of your problem. However after disassembly, they find a cause different than the estimate they’ll revise the estimate, call and advise changes that in many cases will be a revised lower cost,

SD
STEPHANIE D.
Morehead City, NC
Oldsmobile Eighty-Eight
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04/12/2018
Great service
I always feel comfortable leaving my car here. I feel like they are very trusted and I am not being used for outrageous prices. I have never had a bad experience. Always kind and respectful

Stephanie Davis

MM
Martha M.
Morehead City, NC
Toyota 4Runner
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2018 Category: Service
Spoke with Marvin. He said this business does really good work.
This review was collected via phone interview by Customer Research Inc.

JW
Judy W.
Newport, NC
Chevrolet Traverse
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/10/2018
Great prices on tires
I had several quotes for replacing my tires . Wayne’s was the cheapest for the same tire priced elsewhere.
My only complaint is I scheduled an early morning appointment so I could still get to work by 10am. I took my car and filled out the envelope and dropped in the lock box.
When I returned my car had not been moved and the keys were still in the lock box.
I got a friend to take and pick me up from work .
I am pleased with the tires and the price , but was disappointed in the front desk service this time .
Tara I., Owner from Wayne's Automotive Group Inc. responded on 04/11/2018

Hi Judy,
I am very sorry for the confusion yesterday. We totally dropped the ball with not communicating with our staff that had just returned back to work after a 6 week leave. I have discussed this with them and have put action into place. Glad to hear you are satisifed with your tires. Remember you do have free rotation on the life of these tires.

Tara Inman
Owner
252-726-6322

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