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SureCritic / Werner Genesis
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Werner Genesis

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(20 Reviews)
-6
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Score Details

5 stars
83%
4 stars
7%
3 stars
4%
2 stars
2%
1 star
1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
5
Total ReScores™
4.8
ReScore™ Average
-6
Net Promoter Score ®

Business Details

Categories
Contact
(850) 575-1000
No Business Hours Provided

Business Hours

* No Time Zone provided
252 Sw Capital Circle Tallahassee, FL 32304
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Service Department's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(20 Reviews)
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Recent Reviews
TL
gravatar
Tim L.
Enterprise, AL
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/21/2021
0
Category: Service
Almost 3 hours for oil change
I made appointment for an oil change and was told no loaner was available. I arrived 10 min early for my appointment, and my vehicle was taken into the bay shortly afterwards. After waiting over 2 1/2 hours I found a service advisor to ask when I could get my vehicle back. He searched for a while then told me it was waiting to be washed. He could give me no explanation why the oil change would take so long only that all Genesis service managers were out that day. It was 2 hours 50 minutes before I got my key back.
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