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Werner Genesis

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(20 Reviews)
-6
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Score Details

5 stars
83%
4 stars
7%
3 stars
4%
2 stars
2%
1 star
1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
5
Total ReScores™
4.8
ReScore™ Average
-6
Net Promoter Score ®

Business Details

Categories
Contact
(850) 575-1000
No Business Hours Provided

Business Hours

* No Time Zone provided
252 Sw Capital Circle Tallahassee, FL 32304
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Service Department's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(20 Reviews)
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Recent Reviews
AT
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Andrew T.
Port Saint Joe, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/22/2022
8
Category: Service
Changed Our Opinion ?
I left a scathing review before and was going into this appointment optimistic, but cautious. I couldn’t be happier that the past was just that … the past. We had service set up for December 13th. We arrived about 5 minutes early. It literally looked like Genesis day. There were several already being checked in, but they were super prompt and helped us immediately. They had our loaner car ready and we were on our way to run our errands in Tally. Approximately 2 hours later we got the text that our car was ready. We had just sat down to grab some lunch, so we ate and then headed back to Werner. The car was serviced, clean and ready to go. Everyone was extremely nice and there were absolutely no issues!! It was EXACTLY what we expect from a service department that deals in luxury vehicles. I called Trey out before (when things didn’t go so well) and I’m gonna call him out again … but this time it’s for being SUPER PROFESSIONAL and a pleasure to work with. Thanks Werner Genesis Service Dept. I hope you all have a Merry Christmas. ?
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