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West Broad Hyundai

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(3,387 Reviews)
68
Write a Review
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Score Details

5 stars
74%
4 stars
13%
3 stars
5%
2 stars
2%
1 star
2%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
Original Review
Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5
187
Total ReScores™
4.5
ReScore™ Average
68
Net Promoter Score ®

Business Details

About

West Broad Hyundai is your Richmond, VA Hyundai dealer. Our Service Department is staffed with expert technicians who provide quality repair and maintenance services. Call us today! West Broad Hyundai is your Richmond, VA Hyundai dealer. Our Service Department is staffed with expert technicians who provide quality repair and maintenance services. Call us today!

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(804) 755-7777
Closed
Business Hours

Business Hours

Mon
7:30 AM - 6:30 PM
Tue
7:30 AM - 6:30 PM
Wed
7:30 AM - 6:30 PM
Thu
7:30 AM - 6:30 PM
Fri
7:30 AM - 6:30 PM
Sat
8:00 AM - 5:00 PM
Sun
closed
* Eastern Time (US & Canada)
8903 W Broad Street Richmond, VA 23294
Get Directions
Service Department's Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(3,387 Reviews)
Write a Review
Recent Reviews
MS
gravatar
Meredith S.
Richmond, VA
2016 Hyundai Tucson
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/29/2022
Service Type: Repair
verified customerVerified Customer
0
Category: Service
Bad service
They don’t answer the phone when trying to schedule service. They don’t call back. You can’t schedule online. They messed up the heat in my vehicle.
CHRIS H., SERVICE MANAGER from West Broad Hyundai responded on 03/31/2022 06:03 AM

DO APOLOGIZE FOR YOUR FRUSTRATION, WORKED ONLY ON DRIVERS DOOR ??? 

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