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West El Cajon Automotive & Transmission

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(955 Reviews)
82

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
Original Review
Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5
6
Total ReScores
4.8
ReScore Average
82
Net Promoter Score ®

Business Details

About

When you bring your car to one of our West Automotive Group locations you’ll receive the best automotive and transmission repairs in the area. We understand you rely on your vehicle, so you expect it to be restored to top driving and safety conditions. You also expect prompt service and a fair price. You should expect these things! You When you bring your car to one of our West Automotive Group locations you’ll receive the best automotive and transmission repairs in the area. We understand you rely on your vehicle, so you expect it to be restored to top driving and safety conditions. You also expect prompt service and a fair price. You should expect these things! You should also know that West Automotive Group’s facilities have been meeting these expectations for many years since we first opened back in 1993. That’s probably why we enjoy so much repeat business! All of us consider our facilities to be the finest auto repair and transmission service providers in all of San Diego County ...more

Categories
Auto Repair, Oil Change, Car Maintenance
Contact
(619) 440-4044

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
844 N Johnson Ave El Cajon, CA 92020
West El Cajon Automotive & Transmission's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(955 Reviews)

DH
gravatar
Dave H.
Santee, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/21/2026
verified customerVerified Customer
10
Excellent Service & Skilled Technicians
After messaging Brian, he connected me with Ken the Manager at the El Cajon Store.
From the moment I entered the store, I felt welcomed and they took the time to review my service needs in detail.

During the service, I was kept up to date. They used original OEM parts, and my Corvette was ready to go in just a few days.

The shop was very clean and organized, and the employees were all friendly.

I would highly recommend Brian and his entire team at all West Automotive locations.

They truly do care!
Brian B. from West El Cajon Automotive & Transmission responded on 04/22/2026 04:10 PM

Thank you for the fantastic review! I’m glad I was able to connect you with Ken and the El Cajon team, they take a lot of pride in making sure every customer feels welcomed and well taken care of.

It’s great to hear that communication throughout the process met your expectations and that you were happy with the use of OEM parts and the turnaround time on your Corvette. We also appreciate you noticing the cleanliness and professionalism of the shop, that’s something our team works hard to maintain.

Thank you again for your trust and recommendation. We truly appreciate your support and look forward to helping you with anything you may need down the road!

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