When you bring your car to one of our West Automotive Group locations you’ll receive the best automotive and transmission repairs in the area. We understand you rely on your vehicle, so you expect it to be restored to top driving and safety conditions. You also expect prompt service and a fair price. You should expect these things! You When you bring your car to one of our West Automotive Group locations you’ll receive the best automotive and transmission repairs in the area. We understand you rely on your vehicle, so you expect it to be restored to top driving and safety conditions. You also expect prompt service and a fair price. You should expect these things! You should also know that West Automotive Group’s facilities have been meeting these expectations for many years since we first opened back in 1993. That’s probably why we enjoy so much repeat business! All of us consider our facilities to be the finest auto repair and transmission service providers in all of San Diego County ...more
Verified CustomerThank you so much for this incredible review and for trusting West El Cajon Automotive during such a stressful situation. We know how difficult it can be to experience a major vehicle issue while traveling far from home, especially late on a Friday afternoon, and we’re truly glad our team was able to help get you back on the road safely.
Providing accurate diagnostics and quality repairs is always important to us, but just as important is taking care of our customers throughout the entire process. We’re happy to hear that our team’s communication, support, and customer care made a difference during your stay here in San Diego. Making sure you had transportation, lodging assistance, and consistent updates is exactly the kind of experience we strive to provide.
Thank you again for your kind words and confidence in our team. We’re grateful we could help you continue your road trip with peace of mind, and we wish you safe travels for the rest of your journey!
That is when they set themselves apart, in my opinion. They could not have been more helpful realizing we needed transportation, a place to stay, help getting us and our luggage to lodgings. They did not abandon us or leave it all on our shoulders to arrange.
At every stage of the diagnostics and repair we were kept informed and involved. We always knew what was happening. We always had a timeline.
The customer care was incredible!
The repair was completed on time. It was completed correctly the first time. We were able to continue our roadtrip with no more worries.