West Motors Service Center

Overview

Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5rating 4.71

143 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
97% Would Recommend
Latest Review 4 months ago

Reviews


KL
kaylin l.
Columbus, TX
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2018
nice and very helpful
They are awesome! Was locked out of my car at work when one of the men pulled up I just asked him if he knew anyone I could call and without any hesitation he offered help. He was quick and very nice

DS
Dora S.
Gonzales, TX
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
10/29/2014
Nice employees
Have been there several times. Always good service. My biggest complaint is they have no waiting area. Live in the country and can not go back and forth home easily.

KM
Keith M.
Gonzales, TX
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2014 Category: Service
Keith said this business has good mechanics who are extremely knowledgeable.
This review was collected via phone interview by Customer Research Inc.

DR
Dora R.
Ford Explorer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2014 Category: Service
Dora said the service was very prompt. Everyone was very polite and courteous and she did not have to wait very long.
This review was collected via phone interview by Customer Research Inc.

GC
Gypsy C.
Honda Element
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2014 Category: Service
Gypsy said the business is great and the mechanics are fantastic.
This review was collected via phone interview by Customer Research Inc.

TM
Tammy M.
Texas
Chevrolet Cobalt
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2014 Category: Service
Tammy said this business did a good job and they were very friendly.
This review was collected via phone interview by Customer Research Inc.

DH
Daniel H.
Shiner, TX
Jeep Cherokee
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/04/2014 Category: Service
Daniel said there were a few issues with this business after he left.
This review was collected via phone interview by Customer Research Inc.

BT
Blake T.
Gonzales, TX
Ford Ranger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/03/2014 Category: Service
Blake said they have great customer service and for this reason, he has referred many people to the business.
This review was collected via phone interview by Customer Research Inc.

JD
Joann D.
Luling, TX
Ford Focus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2014 Category: Service
Joann said this business provides good service and takes good care of her.
This review was collected via phone interview by Customer Research Inc.

CR
Chad R.
Gonzales, TX
Chevrolet Cruze
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
09/17/2014 Category: Service
Chad said they do not return his phone calls. He will not recommend them for that reason.
This review was collected via phone interview by Customer Research Inc.

EC
Elizabeth C.
Cadillac Escalade
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2014 Category: Service
Elizabeth said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

LH
Larry H.
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2014 Category: Service
Spoke with Eunice. She said they have provided good service.
This review was collected via phone interview by Customer Research Inc.

RS
Randle S.
Chevrolet Silverado
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/10/2014 Category: Service
Randle said it took a long time to get in for service.
This review was collected via phone interview by Customer Research Inc.

JA
John A.
Arlington, TX
Ford Pickup
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/10/2014 Category: Service
John said he had a rear view mirror worked on by this business, but it still wobbles a lot.
This review was collected via phone interview by Customer Research Inc.

MK
Margaret K.
Bastrop, TX
Oldsmobile Cutlass
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/09/2014 Category: Service
Margaret said her experience with the facility was really good.
This review was collected via phone interview by Customer Research Inc.

RB
Randy B.
Cost, TX
RAM Pickup
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/09/2014 Category: Service
Randy said he went in to have his tires rotated and air checked. They just rotated the tires but did not check the air. He had told them he wanted the air checked as well.
This review was collected via phone interview by Customer Research Inc.

MC
Marsha C.
Gonzales, TX
Jeep Liberty
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/09/2014 Category: Service
Marsha said this business provides great service every time she goes there.
This review was collected via phone interview by Customer Research Inc.

JG
JUAN G.
Gonzales, TX
Chevrolet Silverado
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2014
great
friendly, courteous, efficient
didn't take a long time to complete repairs

MP
Megan P.
Gonzales, TX
Ford Crown Victoria
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2014 Category: Service
Megan said she called this business and they looked at her vehicle the next morning. They had the vehicle ready the following morning. The business picked her up, and also brought her back.
This review was collected via phone interview by Customer Research Inc.

CT
Candy T.
Texas
Chevrolet Silverado
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2014 Category: Service
Candy said she received great service.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 143 in total