Overview

Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

260 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
99% Would Recommend
Latest Review 3 days ago

Reviews


KL
Ken L.
Little Rock, AR
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/19/2018
Awesome service
Gary and Kathy are great people and make sure you are well taken care of. Fast and friendly.

CM
Charles M.
Benton, AR
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2018 Category: Service
Charles said the people at the business got everything done and the vehicle seems to be working fine. The staff were friendly, helpful and got the job done.
This review was collected via phone interview by Customer Research Inc.

HG
Hannah G.
Little Rock, AR
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Hannah said the staff was fast, and had good communication.
This review was collected via phone interview by Customer Research Inc.

CS
Chris S.
Roland, AR
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
Chris said this business did a good job.
This review was collected via phone interview by Customer Research Inc.

VG
VICTORIA G.
Little Rock, AR
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2018
2005 Chevrolet silverado
Excellent service ,good diagnose, price is fair.

MS
Mark S.
Lonoke, AR
Dodge
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/17/2018 Category: Service
Mark said everything turned out okay.
This review was collected via phone interview by Customer Research Inc.

EB
Eric B.
Little Rock, AR
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2018 Category: Service
Eric said they do things in a timely manner.
This review was collected via phone interview by Customer Research Inc.

JM
James M.
Benton, AR
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018 Category: Service
James said whomever has a diesel should go here. They always do a good job. Also Ben is a good mechanic.
This review was collected via phone interview by Customer Research Inc.

SH
STEVEN H.
Donaldson, AR
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2018
One of the best diesel repair center in AR light and heavy duty
Friendly staff, hard working. I've trusted them with my freightliner and dodge diesels for years.

TR
Thomas R.
Little Rock, AR
Pontiac Bonneville
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/24/2018 Category: Service
Thomas said the business took a little longer than he expected them to, in order to complete his service. He stated that they do very good work and they are professional.
This review was collected via phone interview by Customer Research Inc.

DG
Desmond G.
Arkansas
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Desmond said the staff at this business are always willing to work with them and get his vehicle repaired in a decent amount of time.
This review was collected via phone interview by Customer Research Inc.

SP
Scott P.
Bigelow, AR
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018 Category: Service
Scott said the business did a terrific job. They were very knowledgeable about diesels.
This review was collected via phone interview by Customer Research Inc.

PL
Perry L.
Little Rock, AR
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2018 Category: Service
Perry said the business has always been honest. They always do good work.
This review was collected via phone interview by Customer Research Inc.

RB
Rodney B.
Bryant, AR
Chevrolet S10 Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/24/2018 Category: Service
Rodney said has had an issue with resolving an outstanding balance. He has had difficulty hearing back from any employees.
This review was collected via phone interview by Customer Research Inc.

TC
Tavis C.
Alexander, AR
Overall Rating 1/5rating 1rating 1rating 1rating 1
08/22/2018
Ignorant/Incompetent/Rude/Unhelpful/Horrific Customer Service
I scheduled a pickup for a truck and less than two days before my pickup date I was told that they had overbooked themselves and there would be no truck.

I was told the only thing she could offer was go look at Uhaul. I was given utterly no customer service, she was rude and short the entire time, and ultimately hung me out to dry because of their shitty unorganized business practices.

I have no option, but to move. I have people coming in from out of town 4 hours away to help me. I was offered no compensation to search elsewhere and cover additional costs, no offer to search other Budget rental companies, nothing. The only thing I was offered was a metaphorical "we screwed up, so go fuck yourself".

This was the most horrendous experience with any business I have ever encountered in my entire life. I wish I would have gotten this poor excuse for a woman's name to have her fired.

Do not pay this business any patronage. If they screw up, apparently, they have no interest in retaining you as a customer nor offering to help rectify teh shitty position that they put you in.

EB
Eric B.
Little Rock, AR
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018 Category: Service
Eric said the staff are really good people and took good care of him.
This review was collected via phone interview by Customer Research Inc.

JV
Jeffrey V.
Roland, AR
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2018 Category: Service
Jeffrey said the employees were efficient. They took care of his vehicle. They provided good service.
This review was collected via phone interview by Customer Research Inc.

CR
Connie R.
Little Rock, AR
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018 Category: Service
Connie said Kathy, Gary, and Ben did a great job. She has used this business for years.
This review was collected via phone interview by Customer Research Inc.

JM
James M.
Benton, AR
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2018 Category: Service
James said their diesel mechanic, Ben, is awesome.
This review was collected via phone interview by Customer Research Inc.

DN
Darrell N.
Mountain Pine, AR
Ford F-150
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/26/2018 Category: Service
Darrell said, he appreciates the business getting him in so quick but the visit was a bit pricey.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 260 in total