Overview

Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

250 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
99% Would Recommend
Latest Review 5 days ago

Reviews


DG
Desmond G.
Arkansas
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Desmond said the staff at this business are always willing to work with them and get his vehicle repaired in a decent amount of time.
This review was collected via phone interview by Customer Research Inc.

SP
Scott P.
Bigelow, AR
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018 Category: Service
Scott said the business did a terrific job. They were very knowledgeable about diesels.
This review was collected via phone interview by Customer Research Inc.

PL
Perry L.
Little Rock, AR
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2018 Category: Service
Perry said the business has always been honest. They always do good work.
This review was collected via phone interview by Customer Research Inc.

RB
Rodney B.
Bryant, AR
Chevrolet S10 Pickup
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/24/2018 Category: Service
Rodney said has had an issue with resolving an outstanding balance. He has had difficulty hearing back from any employees.
This review was collected via phone interview by Customer Research Inc.

TC
Tavis C.
Alexander, AR
Overall Rating 1/5rating 1rating 1rating 1rating 1
08/22/2018
Ignorant/Incompetent/Rude/Unhelpful/Horrific Customer Service
I scheduled a pickup for a truck and less than two days before my pickup date I was told that they had overbooked themselves and there would be no truck.

I was told the only thing she could offer was go look at Uhaul. I was given utterly no customer service, she was rude and short the entire time, and ultimately hung me out to dry because of their shitty unorganized business practices.

I have no option, but to move. I have people coming in from out of town 4 hours away to help me. I was offered no compensation to search elsewhere and cover additional costs, no offer to search other Budget rental companies, nothing. The only thing I was offered was a metaphorical "we screwed up, so go fuck yourself".

This was the most horrendous experience with any business I have ever encountered in my entire life. I wish I would have gotten this poor excuse for a woman's name to have her fired.

Do not pay this business any patronage. If they screw up, apparently, they have no interest in retaining you as a customer nor offering to help rectify teh shitty position that they put you in.

EB
Eric B.
Little Rock, AR
Toyota Tacoma
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018 Category: Service
Eric said the staff are really good people and took good care of him.
This review was collected via phone interview by Customer Research Inc.

JV
Jeffrey V.
Roland, AR
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2018 Category: Service
Jeffrey said the employees were efficient. They took care of his vehicle. They provided good service.
This review was collected via phone interview by Customer Research Inc.

CR
Connie R.
Little Rock, AR
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018 Category: Service
Connie said Kathy, Gary, and Ben did a great job. She has used this business for years.
This review was collected via phone interview by Customer Research Inc.

JM
James M.
Benton, AR
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2018 Category: Service
James said their diesel mechanic, Ben, is awesome.
This review was collected via phone interview by Customer Research Inc.

DN
Darrell N.
Mountain Pine, AR
Ford F-150
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/26/2018 Category: Service
Darrell said, he appreciates the business getting him in so quick but the visit was a bit pricey.
This review was collected via phone interview by Customer Research Inc.

PA
Preston A.
Little Rock, AR
GMC
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018 Category: Service
Preston said that the facility provided them with good service.
This review was collected via phone interview by Customer Research Inc.

JS
John S.
Little Rock, AR
Chevrolet Caprice
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
John said the service was good.
This review was collected via phone interview by Customer Research Inc.

BS
Bill S.
Hot Springs Village, AR
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
Bill said the service was efficient and the staff were friendly.
This review was collected via phone interview by Customer Research Inc.

KJ
Kareem J.
Little Rock, AR
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2018 Category: Service
Kareem said that the facility was great, they got him in and out.
This review was collected via phone interview by Customer Research Inc.

MD
Michael D.
Sheridan, AR
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Michael said the staff was able to figure out a problem that eluded others, and fixed the issue in a timely manner.
This review was collected via phone interview by Customer Research Inc.

TS
Terry S.
Perryville, AR
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2018 Category: Service
Terry said the staff does good quality work for a fair price.
This review was collected via phone interview by Customer Research Inc.

CB
CHARLIE B.
Bryant, AR
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2018
Highly Recommended
These guys are professional and get it done right the first time. Highly recommended.

RB
Rodney B.
Little Rock, AR
Chevrolet S10 Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2018 Category: Service
Rodney said the business did a perfect job with providing service on his vehicle.
This review was collected via phone interview by Customer Research Inc.

JG
Jim G.
Sherwood, AR
Ford Excursion
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2018 Category: Service
Jim said the staff members were excellent. They were very pleasant to greet him and treat him as a valued customer.
This review was collected via phone interview by Customer Research Inc.

ZS
Zach S.
Malvern, AR
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2018 Category: Service
Zach said this facility was half the price of another place he called.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 250 in total