Overview

Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

680 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
99% Would Recommend
Latest Review 15 days ago

Reviews


LW
Laurie W.
Bryan, OH
Kia Sorento
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2018
always exceeds expectations
Thanks to Matt and team for prompt, courteous, fair priced service with a smile ;_)

MC
Marvin C.
Bryan, OH
Chrysler Town & Country
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2018 Category: Service
Marvin said this business did extra good work, and he is well satisfied.
This review was collected via phone interview by Customer Research Inc.

SM
Steve M.
Bryan, OH
Chevrolet Hi-Cube
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Steve said that the service at this business was good. He would recommend them.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Bryan, OH
Jeep Compass
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2018
Friendly & smart honest work.
I feel comfortable that they do the services that are necessary. No fluff. Nice & friendly!

SS
Steve S.
Bryan, OH
Jeep Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
Steve said he has been taking his vehicles there since he started and he trusts them.
This review was collected via phone interview by Customer Research Inc.

PC
Pam C.
Lake City, FL
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Pam said she thought the mechanic did an out standing job. She had to come back because of an air bubble and he took her in right way even though he had other customers. She also said Stacy and Matt did an out standing job and she will tell everyone she knows.
This review was collected via phone interview by Customer Research Inc.

JW
Joihnathon W.
Bryan, OH
Dodge Dakota
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2018 Category: Service
Joihnathon said the business has good staff. They are very nice people.
This review was collected via phone interview by Customer Research Inc.

SB
SUE B.
West Unity, OH
GMC Acadia
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018
Great job!
Excellent communication with pictures. This make visualization of repairs clear and honest. Love the text communication that includes the estimate. Another demonstration of clear communication without running or standing by for a phone call. Nice job!
Matt W. from Wieland's Auto Repair responded on 09/14/2018

Thank you for the great review! We strive very hard to keep our customer's in the know and educate them about their vehicle. 
With our electronic inspection reports we feel that we can communicate with the customer much easier and show them with pictures and video what we are seeing. This inturn builds trust with our customers.

Sincerely,
Matt Wieland


CS
Calvin S.
Stryker, OH
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018 Category: Service
Calvin said this business did a great job. He was satisfied.
This review was collected via phone interview by Customer Research Inc.

NC
Neil C.
Hicksville, OH
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2018 Category: Service
Neil said this business fixed the problem with his vehicle.
This review was collected via phone interview by Customer Research Inc.

SD
Scott D.
Pioneer, OH
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2018 Category: Service
Scott said he had no issues with his service. The work was done on time. The work was done correctly.
This review was collected via phone interview by Customer Research Inc.

BM
Bob M.
Bryan, OH
Ford F-150
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/15/2018 Category: Service
Bob said his overall experience with the business was good.
This review was collected via phone interview by Customer Research Inc.

ML
Matthew L.
Montpelier, OH
Ford Focus
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/14/2018 Category: Service
Matthew said they did a good job and he recommends this facility.
This review was collected via phone interview by Customer Research Inc.

MF
MATT F.
Bryan, OH
Mercedes-Benz ML350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018
Great business
Great job as usual. They got my car in quickly and back out the door.
Service was above and beyond.

LH
Laura H.
Bryan, OH
Chevrolet TrailBlazer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
Laura said this business is so nice and they called her and told her the cost before they repaired the vehicle.
This review was collected via phone interview by Customer Research Inc.

RW
Richard W.
West Unity, OH
Buick Lucerne
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
Spoke with Audrey. She said they were pleased with the service. They've always received good service.
This review was collected via phone interview by Customer Research Inc.

TM
Tim M.
Edgerton, OH
Chevrolet Corvette
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
Tim said this business gives him military discounts for the services that he has on his vehicles.
This review was collected via phone interview by Customer Research Inc.

V
Valued Customer
Bryan, OH
Chevrolet Venture
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018
2006 VENTURE SERV./ MAINT.
VERY FAST SERVICE, THANK YOU

Verified Customer
Bryan, OH
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2018
No complaints
Needed new tires and wheels (wheels had chrome flaking off). The new tires were mounted on new wheels and balanced even before I brought the car in for service. Makings this a really quick turn-a-round! I liked that!! Thanks again for a superb job from a satisfied customer.

GC
George C.
Bryan, OH
Pontiac Montana SV6
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2018 Category: Service
George said that he had work done at the business before and he was happy, so he went back again.
This review was collected via phone interview by Customer Research Inc.