Overview

Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

644 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
99% Would Recommend
Latest Review 4 days ago

Reviews


JS
Jerry S.
Montpelier, OH
Chevrolet Malibu Classic
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2018 Category: Service
Spoke with Reno. He said the business was friendly and got him in right away.
This review was collected via phone interview by Customer Research Inc.

LM
Lynn M.
Stryker, OH
Buick Regal
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Lynn said the staff really went above and beyond and even picked her up.
This review was collected via phone interview by Customer Research Inc.

PG
Patrick G.
Defiance, OH
Chevrolet Silverado SS
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/09/2018 Category: Service
Patrick said there is something wrong with his transmission, but this business told him nothing is wrong.
This review was collected via phone interview by Customer Research Inc.
Matt W. from Wieland's Auto Repair responded on 06/11/2018

Ubnfortunately we failed in our communication to Patrick. Please read our documentation. This is exactly what we documented and told him on his repair order. 

"Perform test drive and verified customers concern. Installed scan tool and scanned all control modules. Transmission control module has no code stored. Verified engine control module has code p0670 - glow plug module control circuit fault. Anti-lock brake control module has code c0035 - left front wheel speed sensor circuit fault and c0110 siphon pump motor or circuit fault. These codes are not related to the transmission concern. Inspected transmission fluid and verified it is very dark in color and appears to be partially burnt or contaminated. I recommend replacing fluid through a fluid flush procedure and reassessing concern. If concern still exists after fluid flush, then transmission will need to be overhauled or replaced.
Also verified transmission appears to be an aftermarket replacement. There is a sticker on the side that says revmax. Transmission may have a shift kit installed."


ML
Mason L.
West Unity, OH
Volkswagen Passat
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/08/2018 Category: Service
Mason said he recommends the business.
This review was collected via phone interview by Customer Research Inc.

SD
Scott D.
Pioneer, OH
Chevrolet Silverado 1500
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018 Category: Service
Scott said the service the business provided was done in a timely manner. She was pleased with the service provided.
This review was collected via phone interview by Customer Research Inc.

NA
Norm A.
Bryan, OH
Buick Enclave
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018
service
great service best in area by far ! ! !

BW
BOB W.
Bryan, OH
Ford Escape
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/31/2018
Cleaniness personified!
My expectations were high when I scheduled my car for detailing...my expectations were surpassed when the car was finished! I thought I had a brand new car, shiny clean headlamps, wheels and black trim glowed as if just purchased and never been driven, the car was clean, waxed and beautiful on the outside. The inside far exceeded anything I could have hoped for, it even was returned to me with the "new car" smell. Keep up the good work Wieland's Auto Repair, will be referring friends and also returning with more business. Thank You!

SP
Stacey P.
Ohio
Ford Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/30/2018 Category: Service
Stacey said the business is fair with services and cost. The staff provides great quality vehicle maintenance.
This review was collected via phone interview by Customer Research Inc.

JS
Joe S.
Bryan, OH
Ford Escape
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/26/2018 Category: Service
Joe said he had a good experience.
This review was collected via phone interview by Customer Research Inc.

WW
Walt W.
Edon, OH
Ford Taurus
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/26/2018 Category: Service
Walt said the prices were decent.
This review was collected via phone interview by Customer Research Inc.

LK
Larry K.
Bryan, OH
Lexus RX 350
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
Larry said the facility had the work done on time and charged what they quoted.
This review was collected via phone interview by Customer Research Inc.

NG
Ned G.
Bryan, OH
Mazda CX-5
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2018 Category: Service
Ned said he feels confident in what the staff do. They are quality people, who treat him well, and they did exactly what they said they would. He said they did a good job, he is thankful for their service, and suggests that they should keep up the good work.
This review was collected via phone interview by Customer Research Inc.

DH
Doug H.
Defiance, OH
INFINITI I30
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Doug said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

BP
Bonnie P.
Bryan, OH
Chrysler Town & Country
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Bonnie said the staff was great and they do good work.
This review was collected via phone interview by Customer Research Inc.

DW
Donald W.
Bryan, OH
Chevrolet Blazer
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Donald said the employees provided quick service. They did what needed to be done. Their prices were inexpensive.
This review was collected via phone interview by Customer Research Inc.

V
Valued Customer
Bryan, OH
Chevrolet Venture
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018
OIL CHANGE SERVICE
HAD SERVICE PERFORMED, ON 2004 VENTURE VAN, AND HAD THEM LOOK FOR "CLUNKING" NOISE. THEY SENT SEVERAL POSSIBLE CAUSES, ALL OF WHICH, DUE TO AGE AND MILES, NEED ATTENTION.

DF
Duane F.
Montpelier, OH
Chevrolet Lumina
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2018 Category: Service
Duane said the employees were very polite. They were very understanding. They explained the work to him. They provided really good service.
This review was collected via phone interview by Customer Research Inc.

CS
Calvin S.
Stryker, OH
Ford Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
Calvin said the staff does a great job over there and he is very satisfied.
This review was collected via phone interview by Customer Research Inc.

DC
Dean C.
Sherwood, OH
GMC Acadia
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/30/2018 Category: Service
Dean said he uses this business all the time. He enjoyed the service.
This review was collected via phone interview by Customer Research Inc.

ST
Sara T.
Bryan, OH
Nissan Maxima
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/30/2018 Category: Service
Sara said the staff are always respectful, nice, and willing to help her out.
This review was collected via phone interview by Customer Research Inc.