ReScore Reviews™ (13)

ReScore
Overall Rating 4.4615362/5Overall Rating 4.4615362/5Overall Rating 4.4615362/5Overall Rating 4.4615362/5rating 4.4615362
Original
Overall Rating 1.92308/5rating 1.92308rating 1.92308rating 1.92308rating 1.92308
95% Would Recommend
100% Business Response
Latest Review about 10 hours ago
Roberta P. on 04/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Trustworthy and Dependable Service"
Cindy Black is always on point, so the distance I drive to have her as my service representative is not a burden. Due to the fact, I have always found her to be trustworthy --which is important to me as a female and senior citizen.

.
Vehicle: 2012 Hyundai Sonata Hyb
Category: Service
Service Date: 04/16/2018
Service Type: Maintenance
Review Created: 04/19/2018 04:02 PM
Cynthia B. on 04/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change"
I called last minute...they got me in and out in the exact time they quoted!
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 04/16/2018
Service Type: Repair
Review Created: 04/19/2018 03:32 PM
D936960b2d69dc3a60e6e682998519f9?s=28
RICH B., Service Manager at Wiesner Hyundai responded on 04/19/2018

Thank you for the stars!

Rich Brandon
Service Manager
9365236328
Rich_Brandon@Wiesnerauto.com
Verified Customer on 04/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service work"
The person that managed my service was very cordial and helpful. The service work was performed quickly and professionally. Although I have a closer Hyundai dealership near me I always go to Weisner as their service far exceeds what is offered near me.
Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 04/16/2018
Service Type: Maintenance
Review Created: 04/19/2018 02:08 PM
D936960b2d69dc3a60e6e682998519f9?s=28
RICH B., Service Manager at Wiesner Hyundai responded on 04/19/2018

Thank you for the stars!

Rich Brandon
Service Manager
9365236328
Rich_Brandon@Wiesnerauto.com
Michael H. on 04/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service and Great staff"
Took my car in for an oil change and was treated like family by the staff. Was able to get my car serviced and get home quickly. They let me know that my tires needed to have an alignment and asked if I wanted to get that done today or later. Very thankful for Wiesner Hyundai it is well worth the 30 minute drive to be treated like family and know that my car is being taken care of the right way.
Vehicle: 2017 Hyundai Ioniq Hybr
Category: Service
Service Date: 04/16/2018
Service Type: Maintenance
Review Created: 04/19/2018 11:33 AM
D936960b2d69dc3a60e6e682998519f9?s=28
RICH B., Service Manager at Wiesner Hyundai responded on 04/19/2018

Thank you for the kind words. We look forward to your next visit!

Rich Brandon
Service Manager
9365236328
Rich_Brandon@Wiesnerauto.com
Michael A. on 04/19/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Another great job!!"
Got in quick and was out also very quick!! Always do a great job!!
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 04/09/2018
Service Type: Maintenance
Review Created: 04/19/2018 07:17 AM
D936960b2d69dc3a60e6e682998519f9?s=28
RICH B., Service Manager at Wiesner Hyundai responded on 04/19/2018

Thank you for the stars. Anything we could of done to get 5 stars?

Rich Brandon
Service Manager
9365236328
Rich_Brandon@Wiesnerauto.com
Walter H. on 04/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service department!"
All the service people at Wiesner Hyundai have been very professional, helpful, & friendly. Even though we were late getting our vehicle in for a tire problem, they still got us on our way the same day. We love Wiesner Hyundai Service Department and wouldn't go anywhere else.
Vehicle: 2015 Hyundai Equus
Category: Service
Service Date: 04/06/2018
Service Type: Repair
Review Created: 04/19/2018 04:46 AM
D936960b2d69dc3a60e6e682998519f9?s=28
RICH B., Service Manager at Wiesner Hyundai responded on 04/19/2018

Thank you for the kind words and stars!

Rich Brandon
Service Manager
9365236328
Rich_Brandon@Wiesnerauto.com
Beverly V. on 04/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Its all about the CUSTOMER"
I went in for my routine oil change, and I needed my tires rotated. The oil change alone was 44.95... They gave me a coupon that covered both for 39.99..They always look out for their customers..The service department is awesome...
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 04/10/2018
Service Type: Repair
Review Created: 04/16/2018 06:35 PM
D936960b2d69dc3a60e6e682998519f9?s=28
RICH B., Service Manager at Wiesner Hyundai responded on 04/17/2018

Thank you for the kind words and stars!

Rich Brandon
Service Manager
9365236328
Rich_Brandon@Wiesnerauto.com
Cynthia G. on 04/16/2018
Recommended badge inactive Recommended
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Thanks"
thank you for the great car!!
Vehicle: 2018 Hyundai Elantra Gt
Category: Service
Service Date: 04/05/2018
Service Type: Maintenance
Review Created: 04/16/2018 07:25 AM
D936960b2d69dc3a60e6e682998519f9?s=28
RICH B., Service Manager at Wiesner Hyundai responded on 04/16/2018

Thank you for the stars. Was there anything we could of done better to get 5 stars? 

Rich Brandon
Service Manager
9365236328
Rich_Brandon@Wiesnerauto.com
Gerritt T. on 04/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Attention to customer input and clarification of circumstances."
Had to have Elantra services after non-Hyundai repair shop misdiagnosed and created expensive repair for me. Hector (service coordinator) was very professional in handling the circumstances and worked with me on a difficult situation. Chris (technician) was very professional and informative and explained the full extend of needed service, and options. They fixed the problem, and now instead of selling the car, I think I'll just keep it. Hector and Chris make it work!
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 04/09/2018
Service Type: Repair
Review Created: 04/12/2018 03:33 PM
D936960b2d69dc3a60e6e682998519f9?s=28
RICH B., Service Manager at Wiesner Hyundai responded on 04/13/2018

Thank you for the kind words and stars!

Rich Brandon
Service Manager
9365236328
Rich_Brandon@Wiesnerauto.com
David S. on 04/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast and Friendly"
Came in on recall and was out in less than 45min. The service rep. was very friendly.
Vehicle: 2018 Hyundai Santa Fe S
Category: Service
Service Date: 04/09/2018
Service Type: Repair
Review Created: 04/12/2018 12:03 PM
D936960b2d69dc3a60e6e682998519f9?s=28
RICH B., Service Manager at Wiesner Hyundai responded on 04/13/2018

Thank you for the kind words and stars!

Rich Brandon
Service Manager
9365236328
Rich_Brandon@Wiesnerauto.com
Erin N. on 04/12/2018
Verified badge inactive Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Did a great job !"
They did a great job as always
Service Type:
Review Created: 04/12/2018 11:25 AM
D936960b2d69dc3a60e6e682998519f9?s=28
RICH B., Service Manager at Wiesner Hyundai responded on 04/12/2018

Thank you for the stars!

Rich Brandon
Service Manager
9365236328
Rich_Brandon@Wiesnerauto.com
Verified Customer on 04/12/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Did a great job !"
Dis a great job as always
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 04/09/2018
Service Type: Maintenance
Review Created: 04/12/2018 11:07 AM
D936960b2d69dc3a60e6e682998519f9?s=28
RICH B., Service Manager at Wiesner Hyundai responded on 04/12/2018

Thank you for the stars. What could we have done to get 5 stars?

Rich Brandon
Service Manager
9365236328
Rich_Brandon@Wiesnerauto.com
Verified Customer on 04/11/2018
Recommended badge inactive Recommended
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service"
Friendly staff and good service.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 04/05/2018
Service Type: Maintenance
Review Created: 04/11/2018 08:10 AM
D936960b2d69dc3a60e6e682998519f9?s=28
RICH B., Service Manager at Wiesner Hyundai responded on 04/11/2018

Thank you for the stars!

Rich Brandon
Service Manager
9365236328
Rich_Brandon@Wiesnerauto.com
Verified Customer on 04/11/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
" customer service. "
Very excellent customer service!
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 04/05/2018
Service Type: Repair
Review Created: 04/11/2018 04:48 AM
D936960b2d69dc3a60e6e682998519f9?s=28
RICH B., Service Manager at Wiesner Hyundai responded on 04/11/2018

Thank you for the stars!

Rich Brandon
Service Manager
9365236328
Rich_Brandon@Wiesnerauto.com
Verified Customer on 04/10/2018
Recommended badge inactive Recommended
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
"Untimely service "
Long wait, and no explanation for why. Shouldn’t offer a car wash if it would just end up being a waste of my time
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 04/06/2018
Service Type: Maintenance
Review Created: 04/10/2018 06:56 PM
D936960b2d69dc3a60e6e682998519f9?s=28
RICH B., Service Manager at Wiesner Hyundai responded on 04/11/2018

I apologize for your recent visit. Please give me a call so I can discuss this with you.

Rich Brandon
Service Manager
9365236328
Rich_Brandon@Wiesnerauto.com
Jeff F. on 04/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Did good"
No problems
Vehicle: 2014 Hyundai Santa Fe
Category: Service
Service Date: 04/06/2018
Service Type: Repair
Review Created: 04/10/2018 01:13 PM
D936960b2d69dc3a60e6e682998519f9?s=28
RICH B., Service Manager at Wiesner Hyundai responded on 04/10/2018

Thank you for the stars!

Rich Brandon
Service Manager
9365236328
Rich_Brandon@Wiesnerauto.com
Verified Customer ReScore Review on 04/10/2018
ReScore
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Original
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Recommended? Yes
Surecritic checkman logo Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Nice clean place. Friendly staff."
Rich called and addressed all of my concerns immediately. Thanks Rich.
Vehicle: 2011 Hyundai Elantra
Category: Service
Service Date: 04/06/2018
Service Type: Maintenance
Review Created: 04/10/2018 01:08 PM

Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Nice clean place. Friendly staff."
Oil change.
Vehicle: 2011 Hyundai Elantra
Category: Service
Service Date: 04/06/2018
Service Type: Maintenance
Review Created: 04/10/2018 01:08 PM
D936960b2d69dc3a60e6e682998519f9?s=28
RICH B., Service Manager at Wiesner Hyundai responded on 04/10/2018

I apologize for your recent visit. I will be reaching out to you shortly.

Rich Brandon
Service Manager
9365236328
Rich_Brandon@Wiesnerauto.com
Steven H. on 04/09/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Keep you informed every step of the way
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 04/04/2018
Service Type: Maintenance
Review Created: 04/09/2018 12:32 PM
D936960b2d69dc3a60e6e682998519f9?s=28
RICH B., Service Manager at Wiesner Hyundai responded on 04/09/2018

Thank you for the stars!

Rich Brandon
Service Manager
9365236328
Rich_Brandon@Wiesnerauto.com
Verified Customer on 04/09/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change."
Well done.
Vehicle: 2016 Hyundai Veloster
Category: Service
Service Date: 04/04/2018
Service Type: Maintenance
Review Created: 04/09/2018 10:58 AM
D936960b2d69dc3a60e6e682998519f9?s=28
RICH B., Service Manager at Wiesner Hyundai responded on 04/09/2018

Thank you for the stars!

Rich Brandon
Service Manager
9365236328
Rich_Brandon@Wiesnerauto.com
Ashley P. on 04/07/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service"
Excellent service
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 03/30/2018
Service Type: Repair
Review Created: 04/07/2018 06:40 AM
CYNTHIA B. at Wiesner Hyundai responded on 04/07/2018

Thank you for the stars!
 
Rich Brandon
Service Manager
9365236328
Rich_Brandon@Wiesnerauto.com

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