Williams Auto And Truck Repair


Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

156 Reviews

98% Would Recommend
Latest Review 10 days ago
Patsy S. on 01/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Patsy said the employees made things convenient for her by providing transportation. She was satisfied with the service.
Vehicle: Mercedes-Benz C230
Category: Service
Service Date: 01/11/2018
Review Created: 01/13/2018
This review was collected via phone interview by Customer Research Inc.
Joyce G. on 01/11/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Joyce said the staff are the best she's had in several years.
Vehicle: Chevrolet Aveo
Category: Service
Service Date: 01/09/2018
Review Created: 01/11/2018
This review was collected via phone interview by Customer Research Inc.
DONNA B. on 01/06/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellence"
This mechanic shop has great customer service and operates with genuine integrity, in addition to the professional work on diverse vehicles. They work to earn the customers' trust and maintain the functionality of their vehicles for safe travel.
Vehicle: Cadillac Escalade ESV
Service Date: 01/03/2018
Review Created: 01/06/2018 03:47 AM
Erica at Williams Auto And Truck Repair responded on 01/08/2018

THANK YOU! I AM HAPPY WE MADE A GOOD IMPRESSION ON YOU. WE WORK HARD TO MAKE EVERY VISIT AS COMFORTABLE AS POSSIBLE FOR EVERYONE.

MARY S. on 01/03/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The professional and speedy service"
I have been a customer for many years and I have always had wonderful, scheduled service and whenever I needed additional service I was told up front the suspected problem and given an estimate cost of the repairs. It is a pleasure to do business with Williams Auto and their staff.
Vehicle: Mercedes-Benz E350
Service Date: 01/02/2018
Review Created: 01/03/2018 08:58 PM
Erica at Williams Auto And Truck Repair responded on 01/08/2018

THANK YOU,  IT IS ALWAYS A PLEASURE TO HAVE YOU AS A LOYAL CUSTOMER.

Brian L. on 12/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Brian said the staff members always do a good job and are very friendly.
Vehicle: Dodge Pickup
Category: Service
Service Date: 12/28/2017
Review Created: 12/30/2017
This review was collected via phone interview by Customer Research Inc.
Erica at Williams Auto And Truck Repair responded on 01/15/2018

THANK YOU!           

Keith D. on 12/20/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Keith said the staff provided good service though it was a little hectic.
Vehicle: Kia Soul
Category: Service
Service Date: 11/27/2017
Review Created: 12/20/2017
This review was collected via phone interview by Customer Research Inc.
Erica at Williams Auto And Truck Repair responded on 01/15/2018

YES IT WAS BUT IT ALL GOTTEN STRAIGHTEN OUT. THANK YOU FOR YOUR BUSINESS.

Joe M. on 12/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Joe said the business is great and he would recommend the business. He's very happy with the service.
Vehicle: Nissan Quest
Category: Service
Service Date: 11/16/2017
Review Created: 12/14/2017
This review was collected via phone interview by Customer Research Inc.
Erica at Williams Auto And Truck Repair responded on 01/15/2018

THANK YOU FOR YOUR BUSINESS!

Memory P. on 12/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Memory said he experienced good service. The employees were nice, polite, and they did a great job.
Vehicle: Cadillac STS
Category: Service
Service Date: 11/30/2017
Review Created: 12/12/2017
This review was collected via phone interview by Customer Research Inc.
Erica at Williams Auto And Truck Repair responded on 12/15/2017

THANK YOU FOR YOUR BUSINESS.

Ed B. on 12/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Ed said this business is dependable. The employee he dealt with kept his word. Marvin was very accommodating and had his vehicle done when he said it would be. The price was fair and the staff were cordial. He will be a customer for life. He will be back when the times comes.
Vehicle: Mitsubishi Eclipse
Category: Service
Service Date: 12/04/2017
Review Created: 12/09/2017
This review was collected via phone interview by Customer Research Inc.
Erica at Williams Auto And Truck Repair responded on 01/15/2018

THANK YOU, I AM HAPPY YOU WILL BE RETURNING. WE ARE HERE TO GIVE ALL OUR CUSTOMERS OUR 100%.

JOANN H. on 12/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"best car repair in town"
I have been using Williams Auto for around 25 years. Could not ask for better repairs and service. Will not go anywhere else. The employees are the best in their fields. They are always real nice to me. I feel like a member of the family. I will continue to have my car serviced at Williams Auto And Truck Repair as long as I have a car.
Vehicle: Kia Sorento
Service Date: 11/28/2017
Review Created: 12/04/2017 09:59 AM
Erica at Williams Auto And Truck Repair responded on 12/06/2017

Mrs. Joann, we are family. Thank you for the great review, we appreciate your many years of loyalty to our business. Wish you and your family a happy holidays.

Neil C. on 11/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Neil said this business is very pleasant and knowledgeable. They were able to take him home while the work was being done. He thanks them for that.
Vehicle: Chrysler 200
Category: Service
Service Date: 11/28/2017
Review Created: 11/30/2017
This review was collected via phone interview by Customer Research Inc.
Erica at Williams Auto And Truck Repair responded on 12/06/2017

Thank you for finding us, I hope you keep us in mind for you all your future vehicle maintenance. Enjoy your Holidays!

Nathaniel S. on 11/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Nathaniel said the staff did a great job.
Vehicle: Chevrolet Cruze
Category: Service
Service Date: 11/27/2017
Review Created: 11/30/2017
This review was collected via phone interview by Customer Research Inc.
Erica at Williams Auto And Truck Repair responded on 12/06/2017

Thank you.

Michael S. on 11/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Michael said he has been using this business for 5 - 6 years. The employees always go the extra mile for him.
Vehicle: Ford F-150
Category: Service
Service Date: 11/22/2017
Review Created: 11/27/2017
This review was collected via phone interview by Customer Research Inc.
Erica at Williams Auto And Truck Repair responded on 11/30/2017

THANK YOU FOR YOUR BUSINESS

Matthew W. on 11/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Matthew said the technicians always do quality work, at a fair price.
Vehicle: Toyota 4Runner
Category: Service
Service Date: 11/07/2017
Review Created: 11/15/2017
This review was collected via phone interview by Customer Research Inc.
Erica at Williams Auto And Truck Repair responded on 11/30/2017

THANK YOU FOR YOUR BUSINESS.

Jerry R. on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with Jerry's wife. She said her family has been using this business for over 20 years. She will be sending her daughter to them for future repairs.
Vehicle: Kia Sportage
Category: Service
Service Date: 11/09/2017
Review Created: 11/14/2017
This review was collected via phone interview by Customer Research Inc.
Erica at Williams Auto And Truck Repair responded on 11/30/2017

THANK YOU. GLAD YOU ARE HAPPY WITH OUR SERVICE AND WE WILL TAKE CARE OF YOUR DAUGHTER AS WELL.

David V. on 11/08/2017
Recommended badge inactive Recommended
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
David said the service was done fast.
Vehicle: GMC Sonoma
Category: Service
Service Date: 10/30/2017
Review Created: 11/08/2017
This review was collected via phone interview by Customer Research Inc.
Erica at Williams Auto And Truck Repair responded on 11/13/2017

THANK YOU FOR YOUR BUSINESS!

Erica at Williams Auto And Truck Repair responded on 11/30/2017

THANK YOU. WE TRY ARE VERY BEST TO BE AS QUICK AS POSSIBLE.

Tim M. on 11/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with Tabitha. She said the staff at this business were courteous and they took the time to understand the problem.
Vehicle: Buick Enclave
Category: Service
Service Date: 10/26/2017
Review Created: 11/07/2017
This review was collected via phone interview by Customer Research Inc.
Erica at Williams Auto And Truck Repair responded on 11/13/2017

THANK YOU FOR MANY YEARS OF LOYAL BUSINESS. WE AIM TO PLEASE EVERY CUSTOMER.

SHIRLEY R. on 11/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Trust"
I have been going to Williams Auto for at least 10 years and always felt that this business has integrity. They have serviced at least 5 family autos and I have never felt taken advantaged of I trust them completely have never had to take a vehicle back because of shoddy work.
Vehicle: Honda CR-V
Service Date: 10/30/2017
Review Created: 11/04/2017 05:13 PM
Erica at Williams Auto And Truck Repair responded on 11/30/2017

THANK YOU AND YOUR FAMILY FOR YOUR BUSINESS!

Donna B. on 10/31/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Donna said this business is open and honest. Their service was done on time and the staff was courteous. She is a loyal customer.
Vehicle: Cadillac Escalade ESV
Category: Service
Service Date: 10/26/2017
Review Created: 10/31/2017
This review was collected via phone interview by Customer Research Inc.
Erica at Williams Auto And Truck Repair responded on 11/13/2017

THANK YOU!

Thomas B. on 10/31/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Thomas said this business was great and did what they were supposed to do. The staff was honest and very intelligent.
Vehicle: Acura 3.5RL
Category: Service
Service Date: 10/18/2017
Review Created: 10/31/2017
This review was collected via phone interview by Customer Research Inc.
Erica at Williams Auto And Truck Repair responded on 11/13/2017

WE APPRECTIATE ALL YOUR BUSINESS.

Displaying Review 1 - 20 of 156 in total