William's Automotive Care Sonoma


Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5rating 4.8

326 Reviews

97% Would Recommend
Latest Review 10 days ago
Joan N. on 04/16/2018
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Joan said everything was good.
Vehicle: Honda Accord Sdn
Category: Service
Service Date: 04/13/2018
Review Created: 04/16/2018
This review was collected via phone interview by Customer Research Inc.
EILEEN K. on 04/14/2018
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"Excellent service every time"
William’s is convenient for me to take my care to for service and I keep going back because I receive terrific service from them each and every time.
Vehicle: Chevrolet Equinox
Service Date: 04/13/2018
Review Created: 04/14/2018 02:24 PM
Joe and Karen W. on 04/13/2018
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"Great service and fair prices"
We've been bringing our vehicles to William's for probably the last 15 years. Not only do they do the work well, they communicate well to let us know of upcoming service issues. I'd recommend them to anyone in the area.
Vehicle: Toyota RAV4
Service Date: 04/12/2018
Review Created: 04/13/2018 12:32 PM
Cynthia P. on 04/13/2018
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Spoke with Stewart. He said he liked the service and work there. He stated he would like them to keep doing the job they are doing.
Vehicle: Subaru Forester (Natl)
Category: Service
Service Date: 04/10/2018
Review Created: 04/13/2018
This review was collected via phone interview by Customer Research Inc.
Michelle H. on 04/07/2018
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Spoke with Jim. He said he liked the people and they attended to his vehicle quickly.
Vehicle: Mercury Villager
Category: Service
Service Date: 04/06/2018
Review Created: 04/07/2018
This review was collected via phone interview by Customer Research Inc.
Bruce H. on 04/07/2018
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Bruce said he's still waiting to know if the real problem has been identified. He was told he needed a new battery and was unsure about the results. The price for the battery was very expensive.
Vehicle: Acura MDX
Category: Service
Service Date: 04/06/2018
Review Created: 04/07/2018
This review was collected via phone interview by Customer Research Inc.
Jane M. on 04/04/2018
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Jane said William and the staff are always great to work with. They scheduled her vehicle in the same day, which she appreciated.
Vehicle: Volvo 940
Category: Service
Service Date: 04/02/2018
Review Created: 04/04/2018
This review was collected via phone interview by Customer Research Inc.
Tom B. on 03/30/2018
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"Great Service"
As always, great service.
Vehicle: Ford Mustang
Service Date: 03/28/2018
Review Created: 03/30/2018 06:42 PM
Jeff G. on 03/29/2018
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Jeff said he would recommend this business for service.
Vehicle: Dodge Pickup
Category: Service
Service Date: 03/26/2018
Review Created: 03/29/2018
This review was collected via phone interview by Customer Research Inc.
D.w. S. on 03/27/2018
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Spoke with D.W.'s wife. She said the staff did a good job.
Vehicle: Subaru Impreza Sedan
Category: Service
Service Date: 02/26/2018
Review Created: 03/27/2018
This review was collected via phone interview by Customer Research Inc.
Sherman B. on 03/26/2018
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Sherman said he would recommend this business. He has used this business for 40 years.
Vehicle: Chevrolet Suburban
Category: Service
Service Date: 02/27/2018
Review Created: 03/26/2018
This review was collected via phone interview by Customer Research Inc.
Mia C. on 03/26/2018
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Mia said the employees were nice people and they did a good job.
Vehicle: Honda Accord Coupe
Category: Service
Service Date: 03/20/2018
Review Created: 03/26/2018
This review was collected via phone interview by Customer Research Inc.
Roger R. on 03/26/2018
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Roger said he recommends this business for service.
Vehicle: Toyota Prius
Category: Service
Service Date: 03/03/2018
Review Created: 03/26/2018
This review was collected via phone interview by Customer Research Inc.
Justin H. on 03/26/2018
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Justin said he called this business and they told him to come on down. They were flexible.
Vehicle: Volvo 760
Category: Service
Service Date: 03/10/2018
Review Created: 03/26/2018
This review was collected via phone interview by Customer Research Inc.
Denna A. on 03/26/2018
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Denna said the staff was clear and it explained the service to her. The service was reasonably priced and it was completed in a timely manner.
Vehicle: Honda Accord Cpe
Category: Service
Service Date: 03/15/2018
Review Created: 03/26/2018
This review was collected via phone interview by Customer Research Inc.
James B. on 03/24/2018
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James said the business was prompt. It got him in as soon as he got there in the morning.
Vehicle: Nissan Quest
Category: Service
Service Date: 03/02/2018
Review Created: 03/24/2018
This review was collected via phone interview by Customer Research Inc.
Rafael T. on 03/24/2018
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Rafael said he has been going to this business for a long time, and everything was good.
Vehicle: Toyota Pickup
Category: Service
Service Date: 03/12/2018
Review Created: 03/24/2018
This review was collected via phone interview by Customer Research Inc.
David D. on 02/22/2018
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"The people! "
I called in - got a time/date set up quickly. work was don eon time. I called back to schedule other work - ditto fast and easy.
Vehicle: Mitsubishi Eclipse
Service Date: 02/21/2018
Review Created: 02/22/2018 12:46 PM
Joe S. on 02/22/2018
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Joe said that the business provides excellent service for him.
Vehicle: BMW 3 Series
Category: Service
Service Date: 02/20/2018
Review Created: 02/22/2018
This review was collected via phone interview by Customer Research Inc.
SUE and CHUCK 0. on 02/17/2018
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"Great service!"
We arrived for the first time without an appointment and were taken care of right away even though most of the service bays were full. William assessed our situation then a mechanic came and checked our battery because it had failed and did a complete suevey of our Prius. We were on our way in 1/2 hour ... and for a reasonable price. We will continue to take our car to William's. Plus the nice lady in the office was extremely helpful.
Vehicle: Toyota Prius
Service Date: 02/15/2018
Review Created: 02/17/2018 08:29 PM
Displaying Review 1 - 20 of 326 in total