William's Automotive Care Sonoma


Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5rating 4.79

278 Reviews

97% Would Recommend
Latest Review 15 days ago
Hannes W. on 11/07/2017
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Hannes said the employees were friendly and honest.
Vehicle: Volkswagen Passat
Category: Service
Service Date: 10/19/2017
Review Created: 11/07/2017
This review was collected via phone interview by Customer Research Inc.
Kathy R. on 11/02/2017
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Kathy said this business is efficient and quick.
Vehicle: Toyota Highlander
Category: Service
Service Date: 10/23/2017
Review Created: 11/02/2017
This review was collected via phone interview by Customer Research Inc.
Elizabeth D. on 11/02/2017
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Elizabeth said every time she has brought her vehicle to this business she has had to call repeatedly for a status update, because nobody called her. Other than that, the business is good.
Vehicle: Chrysler PT Cruiser
Category: Service
Service Date: 10/23/2017
Review Created: 11/02/2017
This review was collected via phone interview by Customer Research Inc.
Roy B. on 10/31/2017
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Roy said he has visited them before. They do a great job.
Vehicle: Toyota Tacoma
Category: Service
Service Date: 10/23/2017
Review Created: 10/31/2017
This review was collected via phone interview by Customer Research Inc.
Carol G. on 10/31/2017
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Carol said the business bent over backwards to make everything work out for her.
Vehicle: Dodge Ram Wagon
Category: Service
Service Date: 10/02/2017
Review Created: 10/31/2017
This review was collected via phone interview by Customer Research Inc.
Robert A. on 10/25/2017
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Robert said the staff at this business did a good job and they were very fast. He really likes going to this place and the office is nicely decorated.
Vehicle: Mazda Mazda2
Category: Service
Service Date: 09/30/2017
Review Created: 10/25/2017
This review was collected via phone interview by Customer Research Inc.
Ron G. on 10/24/2017
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Ron said this business resolved the issue with his vehicle.
Vehicle: Nissan Altima
Category: Service
Service Date: 09/29/2017
Review Created: 10/24/2017
This review was collected via phone interview by Customer Research Inc.
STEVE B. on 10/21/2017
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"William's Welcomes"
William's Auto has always been a business that aims to please its customers. We get great service at fair prices and it's wonderful to have that kind of confidence in a local business.
Vehicle: Toyota Corolla
Service Date: 10/19/2017
Review Created: 10/21/2017 08:16 AM
ROSEMARY M. on 10/02/2017
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"service is good. Friendly people."
Have gone to them for years!
Vehicle: Toyota Prius c
Service Date: 09/19/2017
Review Created: 10/02/2017 11:35 AM
Elda S. on 09/14/2017
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Elda said the employees were honest. They did a good job and she couldn't ask for nicer employees.
Vehicle: Honda CR-V
Category: Service
Service Date: 09/08/2017
Review Created: 09/14/2017
This review was collected via phone interview by Customer Research Inc.
Bill W. on 09/08/2017
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Bill said he would recommend this business for service.
Vehicle: Toyota Tundra
Category: Service
Service Date: 09/05/2017
Review Created: 09/08/2017
This review was collected via phone interview by Customer Research Inc.
ELIZABETH A. on 09/07/2017
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"Great service!"
My car broke down over a holiday weekend and I left it on their lot with a note. They fixed it right away and kept in constant contact with me about the issues my car was having. I do appreciate how professional and helpful everyone was! I highly recommend them!!
Vehicle: Toyota Highlander
Service Date: 09/06/2017
Review Created: 09/07/2017 04:18 PM
Anita and Lupe T. on 09/03/2017
Recommended badge inactive Recommended
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"ac sound rattle noise when hot outside 100 plus "
Rattle noise very fant but stilll can hear it after the 3rd repair on same parts its gatta be ????
But only hear when ac on and it's hot whether 100 but I try not use ac tell I can save money to take to the ford dealer and have a trained professional mechanic look at the car
Vehicle: Ford Focus
Service Date: 08/15/2017
Review Created: 09/03/2017 07:52 AM
ROSEMARY M. on 09/01/2017
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"good,honest people"
quality service.Easy to get in and out. Have gone there for years! Rosemary McCarthy
Vehicle: Toyota Prius c
Service Date: 08/03/2017
Review Created: 09/01/2017 12:58 PM
Bob A. on 08/29/2017
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Bob said they did a good job. They were on time and he has used them for a while. He likes using them.
Vehicle: Subaru Legacy
Category: Service
Service Date: 08/18/2017
Review Created: 08/29/2017
This review was collected via phone interview by Customer Research Inc.
Kirk B. on 08/29/2017
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Kirk said they are perfect and he is satisfied. The mechanics did a wonderful job.
Vehicle: Chevrolet Silverado 1500
Category: Service
Service Date: 08/19/2017
Review Created: 08/29/2017
This review was collected via phone interview by Customer Research Inc.
David S. on 08/17/2017
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David said the service was good.
Vehicle: Saturn VUE
Category: Service
Service Date: 07/26/2017
Review Created: 08/17/2017
This review was collected via phone interview by Customer Research Inc.
LEE W. on 08/14/2017
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"Great customer service"
Old fashioned customer service practiced here. They even offer a free ride home
Vehicle: Ford Fusion
Service Date: 08/11/2017
Review Created: 08/14/2017 08:23 PM
Mark P. on 08/12/2017
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Spoke with Susan. She said the business is great, and everything was perfect but they are a little expensive.
Vehicle: Mitsubishi Montero Sport
Category: Service
Service Date: 07/28/2017
Review Created: 08/12/2017
This review was collected via phone interview by Customer Research Inc.
Joe and Karen W. on 08/11/2017
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"Friendly, reliable service"
We've taken our cars to William's for years. This shop has the knowledge and experience to keep our cars running well, and the prices are fair. What I really appreciate is that they look ahead and let us know what will need service soon (tires, brakes, etc.). And they're local. Why go anywhere else?
Vehicle: Toyota RAV4
Service Date: 08/09/2017
Review Created: 08/11/2017 11:21 AM
Displaying Review 1 - 20 of 278 in total