Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

247 Reviews

99% Would Recommend
Latest Review 2 days ago

Reviews


SC
Scott C.
Lubbock, TX
Cadillac SRX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2017 Category: Service
Scott said the service was good and he always recommends this business for service.
This review was collected via phone interview by Customer Research Inc.

JK
Jordon K.
Texas
Chevrolet Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2017 Category: Service
Jordon said the staff at this business did a good job.
This review was collected via phone interview by Customer Research Inc.

RF
Rick F.
Texas
GMC Yukon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2017 Category: Service
Rick said Justin took very good care of his vehicle. He got it in and out. He is trustworthy, personable, and overall he provides great service.
This review was collected via phone interview by Customer Research Inc.

DW
David W.
Texas
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2017 Category: Service
David said they did an excellent job.
This review was collected via phone interview by Customer Research Inc.

SE
Star E.
Texas
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2017 Category: Service
Star said the staff were extremely professional. They gave her all the information she needed and answered all of her questions.
This review was collected via phone interview by Customer Research Inc.

BL
Bobby L.
Wolfforth, TX
Volkswagen Jetta Wagon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2017 Category: Service
Spoke with Brandon. He said he's confident in the facility.
This review was collected via phone interview by Customer Research Inc.

MH
Michael H.
Texas
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/28/2017 Category: Service
Michael said they did a good job. It was quick.
This review was collected via phone interview by Customer Research Inc.

AN
Amanda N.
Texas
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/28/2017 Category: Service
Amanda said they were great. Their prices were competitive. They got her in when she needed.
This review was collected via phone interview by Customer Research Inc.

JT
John T.
Lubbock, TX
Isuzu Ascender
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2017 Category: Service
John said he's used the business for a long time.
This review was collected via phone interview by Customer Research Inc.

HS
HENERY S.
Lubbock, TX
Chrysler Pacifica
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2017
Concern for the customer. To get done what needs to be done a.s.a.p.
Your concern to get the job out when the customer needs the vehicle is tremendous. You do what needs to be done A.S.A.P.

DS
Donnie S.
Texas
Nissan Murano
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2017 Category: Service
Donnie said this business did a good job and he was well satisfied with their service. They found the problem and saw it wasn't as severe as he thought. This way he knew they were being honest. They had his vehicle done when promised.
This review was collected via phone interview by Customer Research Inc.

DD
DOUG D.
Lubbock, TX
Subaru Outback
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2017
Great customer service!
Very few times does it cost lest than what is estimated in life. Thanks Williams for being fair and honest!

ST
Steve T.
Texas
Pontiac Firebird
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2017 Category: Service
Steve said he is friends with the owner and he would recommend them for service.
This review was collected via phone interview by Customer Research Inc.

AH
ANN H.
Dodge Caravan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2017
Justin and Shane are the most competent, reliable and honest auto mechanics I have ever known.
I am always pleased with the results of the maintenance and repairs I receive at Williams Automotive Repair. Shane and Justin have kept my 23-year-old Dodge Carvan running and reliable for the last 16 years. They are always courteous and professional when interacting with customers and do a great job explaining what the problems are and what my options are. I have never felt like I was overcharged for parts or labor or that I was taken advantage of because of being a woman with little knowledge of cars.

BL
Bobby L.
Texas
Ram 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/25/2017 Category: Service
Bobby said every time he's taken his vehicle to this facility the staff get's right on it and they fix the vehicle. Usually its done the same day or the next day. He has no problems with the business. They've always done things right. They do excellent work and he trusts their work.
This review was collected via phone interview by Customer Research Inc.

JJ
Joshua J.
Lubbock, TX
Ford Super Duty F-350 SRW
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2017 Category: Service
Joshua said everything was good and they did a good job. They got his vehicle back to him quickly.
This review was collected via phone interview by Customer Research Inc.

KD
Kristy D.
Texas
GMC Yukon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/21/2017 Category: Service
Kristy said they did a very good job and she was pleased with the work and the experience.
This review was collected via phone interview by Customer Research Inc.

GG
Gary G.
Texas
Volvo XC90
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2017 Category: Service
Gary said the experience was good. The staff did everything they said they would do.
This review was collected via phone interview by Customer Research Inc.

AL
Ann L.
Texas
Dodge Grand Caravan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2017 Category: Service
Ann said they were great. The vehicle broke down and this business helped her.
This review was collected via phone interview by Customer Research Inc.

BB
Bobby B.
Texas
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2017 Category: Service
Bobby said this business did a great job. It was a quick turn around time. He dropped off his vehicle on Wednesday and his vehicle was ready Thursday by lunch.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 101 - 120 of 247 in total