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Williams Automotive Repair

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(785 Reviews)
97
Write a Review
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Score Details

5 stars
96%
4 stars
3%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
97
Net Promoter Score ®

Business Details

Categories
Contact
(806) 866-9606
Open
Business Hours

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
7411 83rd St Lubbock, TX 79424
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Williams Automotive Repair's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(785 Reviews)
Write a Review
Recent Reviews
JT
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JOHN T.
Lubbock, TX
Honda Pilot
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/23/2025
verified customerVerified Customer
10
Great service!
Consistent great service over many years of using them for all auto repairs
MM
MONIQUE M.
Chevrolet Traverse
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/15/2025
verified customerVerified Customer
10
2020 Chevy Traverse Repair-M. Mills
I bought my 2020 Chevy Traverse in for a repair to fix what we thought was an exhaust or manifold issue. Turns out it was a broken pipe. The gentlemen were very nice, informative and most importantly they are HONEST & TRUSTWORTHY! I hope to "not" have to see them again but if something should happen to any of my vehicles we will definitely be coming back.
CD
gravatar
CODY D.
Lubbock, TX
Chevrolet Avalanche
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/15/2025
verified customerVerified Customer
10
Good turn around time
Williams brothers always do an efficient and professional job every time I have issues with one of my vehicles.
AL
ANGELA L.
Lincoln MKZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/12/2025
verified customerVerified Customer
10
Excellent service
Work was timely, friendly, courteous, and effective diagnosis and repair.
LF
Lee F.
Texas
Nissan Maxima
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2025
verified customerVerified Customer
Category: Service
Lee said it was very good. They got him in and out quickly, and everything is good. He has recommended them.
Recommended
MF
MARC F.
Chevrolet Cruze Limited
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/07/2025
verified customerVerified Customer
10
The best
Williams are the only people we let touch our cars. Very knowledgeable and great pricing. They have on all my cars through the years and are the best
HH
HERBIE H.
GMC Yukon
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2025
verified customerVerified Customer
10
Motor mount replacement
Williams Repair has always given service above and beyond. I would recommend them for all auto repairs. Outstanding!!!!
RR
RICKY R.
Toyota 4Runner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2025
verified customerVerified Customer
10
Car repair
Took my car to Willaims Automotive for multiple things that were wrong. They were very good about explaining what was wrong and what they did to repair it. Very please with how quick they were about to get to it.
LK
LARRY K.
Chevrolet Silverado 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/24/2025
verified customerVerified Customer
10
Electrical problems on 2014 Silverado
I’m traveling away from home for 4 months and had a problem with the right hand turn signals on my 2014 Silverado. I took the truck to Williams auto repair in Lubbock I arrived as Justin was opening. He immediately started working on my truck and had it fixed by 1:30 Pm. I can’t tell how relieved I was that he was willing to move me up because he knew I was out of town and needed repairs to be able to continue our travels. This is the type of shop we all wish we knew about.
Verified Customer
Audi Q3
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/20/2025
verified customerVerified Customer
8
Fast and great price
Great service and great price.
JB
JIMMY B.
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/17/2025
verified customerVerified Customer
10
great folks great service fair pricing
Always appreciate these guys honesty and integrity. I highly recommend them and i continue to go back when my vehicles need help.
KD
KEITH D.
Jaguar XJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/30/2025
verified customerVerified Customer
10
Honest & True !
Shane & Justin do good work - and they always tell me the truth !

And they are reasonable on their price and I’ve never had a problem with their work.

They fixed a Land Rover for me that no one else could figure out and a Jaguar that was even harder to work on.

None Better ANYWHERE -
GT
Greg T.
Texas
Cadillac Escalade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/30/2025
verified customerVerified Customer
Category: Service
Greg said the business always does what they say they will do and get it done when they say they will have it done. He said the business is reasonable and takes care of them.
Recommended
MD
MISHIE D.
Ford Fusion
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/27/2025
verified customerVerified Customer
10
The guys are very professional & good at what they do!!!
They called before doing any work to let me know how much it was going to cost. I picked up my car & my problem was fixed. There wasn’t any grease on my stearing wheel or on the carpet (which has happened at other automobile repair shops). I was very pleased!!!
KY
KAREN Y.
Dodge Dakota
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/21/2025
verified customerVerified Customer
10
Wouldn't go anywhere else
Justin and Shane are awesome. We have taken our vehicles to them for many years and have always been pleased by their service and expertise. They are not only our repairmen, they have become friends that we truly trust.
Displaying Review 1 - 15 of 787 in total
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