Overview

Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5rating 4.96

548 Reviews

100% Would Recommend
Latest Review 7 days ago

Reviews


DI
David I.
Pittsfield, MA
Suzuki Grand Vitara
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2018
Friendly honest service as always!
Williams/Kingsley is awesome, as always!

TL
Tracy L.
Pittsfield, MA
Chrysler 200
Verified Customer
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12/12/2018
AAA+++++++
These are the best people I have ever met !! Fair, reasonable and ALWAYS there when you need them. I have been going there with my cars for 20 + years and would never think of going anywhere else. They are Just AMAZING !!!!!!!

LC
Laurie and Peter C.
Pittsfield, MA
Dodge Durango
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018
As always, quick, professional work
My truck, which has had many issues due to it's age an mileage, had it's water pump go. It was intermittent and I was convinced that it was just the sensor. However, the people at Williams and Kingsley tracked the issue down to a bad pump and fixed it right away.

I have always had a great experience at this shop. At this point I bring both of my family's cars there for any repairs and most regular maintenance. They have a great team, their prices are fair, and unless it is something very complicated or requiring special parts, they get it done on the same day.

KN
Kevin N.
Pittsfield, MA
Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018 Category: Service
Kevin said he has gone there for years. He said the price fair and they were done on time.
This review was collected via phone interview by Customer Research Inc.

WG
William G.
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/08/2018
I'm always pleased you guys always accommodate me when I'm in a pinch and get me right in. And I greatly appreciate it you're the best.
Always professional and always prompt and most of all always honest

MS
MaryKate S.
GMC Terrain
Verified Customer
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12/07/2018
excellent
Excellent, no nonsense service, as always.

SA
Susan A.
Adams, MA
Subaru Impreza Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/07/2018
Staff is always friendly and knowledgeable.
I trust the staff. I feel they are honest and reliable.

FC
Fred C.
Massachusetts
GMC Savana Special
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2018 Category: Service
Fred said they are always good, fair and honest. He said they are very good people.
This review was collected via phone interview by Customer Research Inc.

DC
David C.
Pittsfield, MA
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/03/2018
Quick and easy
Great job on the issue with my leaf springs. Also I had tires remounted and all the heat shields checked at no extra charge.

Verified Customer
Hinsdale, MA
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/01/2018
Excellent service
Excellent service, friendly and always accomadating. Would highly recommend

VM
Virgina M.
Pittsfield, MA
Chevrolet Prizm
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2018 Category: Service
Virginia said they are nice and do a good job. She said she has never been dissatisfied with the work.
This review was collected via phone interview by Customer Research Inc.

JS
Joe S.
Pittsfield, MA
Jeep Patriot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2018
Consistently, the best
Knowledgeable, honest, punctual, cost conscious, very competent folks. They have very successfully repaired and maintained my vehicles over the years. I trust them and feel that my vehicles couldn't be in better hands.

Verified Customer
Pittsfield, MA
Toyota Yaris
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018
Everybody here makes me smile !
I always know when I take my car there that I will get the best possible service. When my previous car started having problems they told me that they could repair it, but that I'd be better off putting that money towards a new one .

PO
Paul O.
New Ashford, MA
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018 Category: Service
Paul said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

AV
Anthony V.
Dalton, MA
Dodge Durango
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018 Category: Service
Anthony said the staff did a good job.
This review was collected via phone interview by Customer Research Inc.

NP
Norma P.
Pittsfield, MA
Buick Regal
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2018 Category: Service
Norma said the business does good work, the employees are polite and she likes them.
This review was collected via phone interview by Customer Research Inc.

BR
Brian R.
Massachusetts
Chevrolet Traverse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018 Category: Service
Brian said the customer service was good and they do a great job.
This review was collected via phone interview by Customer Research Inc.

HM
Helen M.
Massachusetts
Jeep Liberty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2018 Category: Service
Helen said the service was excellent at this business and she would recommend them.
This review was collected via phone interview by Customer Research Inc.

RS
Ronald S.
Pittsfield, MA
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2018 Category: Service
Spoke with Mary. She said that the place is very good and she is very satisfied.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Windsor, MA
Toyota Tundra 2WD Truck
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2018
Great service
An oil change and a front end clicking sound visit. Oil change completed, and noise fixed. Good communication, and price.

Displaying Review 1 - 20 of 548 in total