Overview

Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5rating 4.96
5.0

( 629 Reviews )

100% Would Recommend
Latest Review 7 days ago

Reviews


DD
Deborah D.
Pittsfield, MA
Honda CR-V
Verified Customer
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11/15/2019
Trustworthy, talented, Terrific car experts
Williams and Kingsley is in my opinion the best auto repair shop in the Berkshires. I have tried at least 3 others before finding them. Over the years when I bring my 2006 Honda in, I can always count on them to be honest and fair. The manager at the front desk is so sweet and helpful, she is very professional and knowledgeable. I really can't say enough positive things about Williams Kingsley auto repair, they are an exceptional business!

RL
Ron L.
Dalton, MA
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2019 Category: Service
Ron said the business took care of him on such short notice and they took care of the problem.
This review was collected via phone interview by Customer Research Inc.

AG
Amy G.
Pittsfield, MA
Kia Sportage
Verified Customer
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11/12/2019
Great
As always, W & K hit it outta the park.

JC
John C.
Lenox, MA
Chrysler 200
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2019 Category: Service
John said the business was good and they're the best. He said they were very accommodating, did good work and just lovely. He was very satisfied and they were just wonderful to deal with and it couldn't be any better.
This review was collected via phone interview by Customer Research Inc.

DM
David M.
Massachusetts
Saturn SC 2dr
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2019 Category: Service
David said the owner was truthful about the price and that he gave him a good price. He then said that he was the best.
This review was collected via phone interview by Customer Research Inc.

DP
Don P.
Pittsfield, MA
Jeep Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2019
Friendly service/Excellent work/Reasonable honest pricing
Last trip was a simple battery purchase which they ordered to my needs for Trolling Motor battery.
Previous experience was New Bushings for Front Sway Bars in my older van. Done in 1.5 hours for a total cost of about 118.00. Completely satisfied.

JD
John D.
Dalton, MA
Mitsubishi Outlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2019
Great Service
Took the vehicle to have the front and rear brakes checked. It needed brakes front and rear. They did the brake job on the spot and also gave me a loaner vehicle. And the work was completed when promised. I have known Williams & Kingsley for many years. Their customers are their number one priority.

KR
Kathy R.
Massachusetts
Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2019 Category: Service
Kathy said she had no problems with this facility.
This review was collected via phone interview by Customer Research Inc.

NB
Nathan B.
Massachusetts
Volkswagen Jetta Sedan
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/18/2019 Category: Service
Nathan said the service was good. He said the staff was very helpful.
This review was collected via phone interview by Customer Research Inc.

JM
John M.
Richmond, MA
GMC Sierra 3500
Verified Customer
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10/17/2019
fast and easy
great service

GW
Geri W.
Pittsfield, MA
Toyota Yaris
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2019
As usual Williams Kingsley is the best place in town to get my car fixed!!!!!!!!
They are fast, efficient and friendly too!!

TB
Theresa B.
Massachusetts
BMW 5 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/14/2019 Category: Service
Theresa said the employees were very knowledgeable, very responsive and reliable. They know what they are doing and are also very personable.
This review was collected via phone interview by Customer Research Inc.

TB
Theresa B.
Massachusetts
BMW 5 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/14/2019 Category: Service
Theresa said the employees were very knowledgeable, very responsive and reliable. They know what they are doing and are also very personable.
This review was collected via phone interview by Customer Research Inc.

KK
Kristina K.
Massachusetts
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2019 Category: Service
Kristina said the service is always good quality. She trusts the employees immensely and the price was reasonable.
This review was collected via phone interview by Customer Research Inc.

ES
Elaine S.
Cherry Plain, NY
Honda Ridgeline
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2019
Williams Kingsley Auto Repair
As always I received quick and efficient service. I have been going here for years and have always been highly satisfied.

EC
Elaine C.
Pittsfield, MA
Honda Civic Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2019 Category: Service
Elaine said she went in for a routine oil change, asked to have her tires rotated, and asked if she needed new tires. They advised her to replace only the 2 rear tires, later, because she has front-wheel drive. She stated they really check everything, they do everything she asks and they are honest. She was referred here and has already recommended this business. They are super, honest, nice and competent people.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Dalton, MA
Jeep Grand Cherokee
Verified Customer
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09/18/2019
Great Service Like Always
I have done business with Williams and Kingsley on and off for many years. They are always accommodating with a date and service time. They take the vehicle in according to the scheduled time. I would recommend them to a friend.

EB
Ernest B.
Pittsfield, MA
Chevrolet Prizm
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2019 Category: Service
Ernest said that the place was very friendly.
This review was collected via phone interview by Customer Research Inc.

KL
Kyle L.
Massachusetts
Ram 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/28/2019 Category: Service
Kyle sad that he uses the place regularly and recommends them.
This review was collected via phone interview by Customer Research Inc.

PG
Pam G.
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2019
Brakes
I brought my vehicle in to have the brakes checked and sure enough I needed new ones. Thanks to Jeff for doing a great job!!!

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