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Williamsburg Hyundai

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(2,173 Reviews)
86
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.1/5Overall Rating 4.1/5Overall Rating 4.1/5Overall Rating 4.1/5Overall Rating 4.1/5
Original Review
Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5
72
Total ReScores
4.1
ReScore Average
86
Net Promoter Score ®

Business Details

About

Williamsburg Hyundai is located in Williamsburg, VA. Visit our recently renovated dealership to handle all of your vehicle maintenance needs! Our Service Technicians are trained to keep your vehicle in top running condition. Williamsburg Hyundai is located in Williamsburg, VA. Visit our recently renovated dealership to handle all of your vehicle maintenance needs! Our Service Technicians are trained to keep your vehicle in top running condition.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(757) 564-4672

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
9:00 AM - 5:00 PM
Sun
closed
* Eastern Time (US & Canada)
7277 Richmond Road Williamsburg, VA 23188
Service Department's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(2,173 Reviews)

SS
gravatar
S S.
Quinton, VA
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
10/02/2023
6
Category: Service
Great salesman but horrible service
Gordon Hatcher was a wonderful salesman who was able to find us the car we wanted despite the low inventory due to the pandemic. I love my Santa Fe!!!
Service is a different story. It takes 4 to 6 weeks to get an appointment for an oil change. Recently had an appointment and waited over 3 hours for an oil change. Apparently they “only had one guy “ in service. It’s funny but I was told them same thing the oil change prior. Family member, who I referred to Gordon, has been told the same thing upon dropping their vehicle off for service. Maybe they ONLY “have one guy” and need to hire a few more service technicians???? It’s unacceptable to wait 3 hours for an oil change with an appointment.
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