Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

82 Reviews

99% Would Recommend
Latest Review 1 day ago

Reviews


DH
DANIEL H.
Lansdale, PA
Dodge Charger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2019
Professional auto services
Honest, reliable auto shop at a fair price. I wouldn’t go anywhere else

BK
Brittany K.
Philadelphia, PA
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2019 Category: Service
Brittany said she goes to the business all the time and would recommend them for service.
This review was collected via phone interview by Customer Research Inc.

JH
JERRY H.
Huntingdon Valley, PA
Toyota Sienna
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
05/03/2019
used to be a great place, not sure now. I note the old curator that we all knew is gone.
Last time I took my vehicle to Willow Grove Auto I was given a repair quote for brake repair that was a lot of money for what was to be repaired, but did not address the full problem. The repair quote was given without even looking at the vehicle. That really irritated me. What kind of quote is this?

I knew there was at least two major items missing from the quote that would increase the already high repair cost. I picked the unrepaired vehicle up and took it elsewhere. I was partly right: there were two major items and one significant item missing from the willow grove auto repair quote. The new repair quote included the one item in the willow grove quote at about 1/2 the price. The 3 new repair items brought the new total up to about 120% of the willow grove quote. The point is they looked at the vehicle, gave an honest quote and fixed it for that price. I don't believe that was in the plan at willow grove auto.

PM
Peggy M.
Meadowbrook, PA
Lexus ES 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2019 Category: Service
Peggy said they are always fast and efficient. Their prices are reasonable. They're very convenient.
This review was collected via phone interview by Customer Research Inc.

SF
Sarah F.
West Chester, PA
Jeep Compass
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2019 Category: Service
Sarah said the service was good. They were convenient.
This review was collected via phone interview by Customer Research Inc.

JS
JOHN S.
Willow Grove, PA
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019
Great service
Great service up standing staff very honest.

SI
Si I.
Dresher, PA
Subaru Legacy
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2019 Category: Service
Si said the staff are excellent people to deal with.
This review was collected via phone interview by Customer Research Inc.

JD
JOSEPH D.
Richlandtown, PA
Ford Econoline Wagon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2019
Inspection
Dave was courteous and accommodating. He had me in and out of the shop in a timely manner.

JT
Jacqueline T.
Willow Grove, PA
Toyota RAV4
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/05/2019 Category: Service
Jacqueline said the service was good but overpriced.
This review was collected via phone interview by Customer Research Inc.

JW
JEFFREY W.
Warminster, PA
Honda Civic Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/28/2019
Mr.
Have been taking my car to Dave for years. He is the only person our family trusts with our vehicles.

JL
Joe L.
Willow Grove, PA
Nissan Sentra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/26/2019 Category: Service
Joe said the staff is extremely efficient and professional in all they do.
This review was collected via phone interview by Customer Research Inc.

BM
BRIAN M.
Willow Grove, PA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/20/2019
Dependable
Always happy with the service.

RA
Richard A.
Ambler, PA
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2019 Category: Service
Richard said this business did a good job, and they got it done quickly.
This review was collected via phone interview by Customer Research Inc.

MC
Meg C.
Blue Bell, PA
Mazda CX-7
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2019 Category: Service
Meg said that she would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Hatboro, PA
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2019
Wrong email
You keep sending this to the wrong email address.

RT
ROCHELLE T.
Hatboro, PA
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/05/2019
Honest, friendly staff, reliable
I’ve been taking my vehicles to Willow Grove Automotive for about 5-6 years and I find the cost of services is more than competitive; they are very reasonable. The staff are very friendly and go the extra to ensure the customer is satisfied. I have not ever had a problem with the work they’ve done. I highly recommend this business and so glad I found them.

CB
CHRISTOPHER B.
Willow Grove, PA
Volkswagen Jetta Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/24/2019
Quick service after car towed there!
Service is always great, very thorough and prices are not astronomical.

RN
Roan N.
Willow Grove, PA
Suzuki Grand Vitara
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/20/2019 Category: Service
Roan said the business is straight forward, and it does quick work with reasonable prices. He is very happy with the work they do.
This review was collected via phone interview by Customer Research Inc.

PB
PATRICIA B.
Fort Washington, PA
Saab 9-3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/19/2019
Excellent Customer Service
I have been a customer of Dave’s for many years. He is knowledgeable and trustworthy. Their service is excellent!

Verified Customer
Dresher, PA
INFINITI Q50
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019
Great service
Always great service & they get the job done quickly, if you need them to.

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