Overview

Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5rating 4.95

769 Reviews

100% Would Recommend
Latest Review 2 days ago

Reviews


AH
Anne H.
Toyota Prius
Verified
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10/20/2018
Good, efficient service. inside office really needs a redecorating job!
service always good, courtesy shown.
Repaving entrance was really important, thank you. Recommend heavy duty cleaning inside office, painting a warm, light color, possibly some imaginative redecorating and new chairs, redo bath. Good service, courteous treatment make coming in worth it, but especially for women, cleanliness and appearance would greatly enhance the experience, especially if one needs to wait.

EK
Ed K.
Southold, NY
Honda CR-V
Verified
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10/20/2018
edk long time customer
Jim and the young lady at the desk are fair honest people. I have been having my cars and my daughters cars service here for years. You can't ask for a better locally run business.

JR
Joel R.
Peconic, NY
Audi A5
Verified
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10/18/2018
Customer service
They are excellent

PW
Philip W.
Southold, NY
Mercury Mariner
Verified
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10/14/2018
Excellent ability to diagnose problems!
We brought our 2010 Mercury Mariner to Willow Hill because of water found in the passenger compartment after it had been parked for 2 weeks when we were away. I had looked very carefully but could not solve it on my own. Jim diagnosed the problem as a clogged drain in the sunroof on the driver's side. Excellent work!

NG
Nancy G.
New York
Ford Edge
Verified
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10/11/2018 Category: Service
Spoke with Rosalee. She said this business was trustworthy. They provided her an honest estimate, it didn't cost that much. They were very busy, it took her 10 days to get an appointment.
This review was collected via phone interview by Customer Research Inc.

VC
Vicki C.
Southold, NY
Ford Econoline Wagon
Verified
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10/06/2018 Category: Service
Spoke with Vicki's son. He said they have been using this business for 20 plus years for all their vehicles and that they are very happy with the service.
This review was collected via phone interview by Customer Research Inc.

JE
John E.
New York
Honda Element
Verified
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10/05/2018 Category: Service
John said the job was done in an efficient manner and they did not over charge.
This review was collected via phone interview by Customer Research Inc.

JD
Joseph D.
Southold, NY
Toyota Highlander
Verified
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10/03/2018 Category: Service
Joseph said the service was good. The work was done fast.
This review was collected via phone interview by Customer Research Inc.

JF
John F.
Subaru Forester
Verified
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09/22/2018
Dependable service!
Always on time, with quality and fair price! Thanks, John Fanelli

DV
David V.
Subaru Forester
Verified
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09/20/2018
Excellent
Once again, EXCELLENT. Been going here for years. Before this I've been places that sold things that were not needed, added things on, etc.....NOT HERE!
It is so nice to have a place where I can trust 100%.
Kind, insightful, friendly, knowledgable....my car runs great thanks to him. Sent my wife here with her electric car and she loves this place as well.
Highest recommendation!

MG
Michael G.
Southold, NY
Dodge Challenger
Verified
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09/17/2018 Category: Service
Michael said they do a very good job.
This review was collected via phone interview by Customer Research Inc.

CW
Chris W.
New York
Dodge Dakota
Verified
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09/10/2018 Category: Service
Chris said that he would highly recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

AP
Andrea P.
Southold, NY
Dodge Durango
Verified
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09/10/2018 Category: Service
Spoke with Chris. He said they were wonderful. They were able to take his vehicle in on short notice. They were pleasant , professional and courteous.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
East Marion, NY
Volvo XC70
Verified
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09/07/2018
My "go to" mechanic
Dependable, honest, professional, quality work.

JC
John C.
New York
Chevrolet TrailBlazer
Verified
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09/07/2018 Category: Service
John said the staff did everything to his satisfaction. There was a little problem but it was solved. It did take a long time but they were very busy.
This review was collected via phone interview by Customer Research Inc.

MD
Mike D.
Jeep Wrangler
Verified
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09/06/2018
Fast and Expert service
Been bringing all of my vehicles to Willow Hill for over 20 years. Jim and his crew are the best with quick service and expert car repair and maintenance, have never needed to go anywhere else.

WW
William W.
Greenport, NY
Scion xB
Verified
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09/01/2018
Happy people, No car repair bullshit.
The things that needed to get done got done as forecast. Back on the road again.

SB
Steven B.
Southold, NY
Ford Focus
Verified
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08/24/2018 Category: Service
Steven said he's been doing business with this facility for the past 20 years and it's always been great.
This review was collected via phone interview by Customer Research Inc.

MM
Matthew M.
Volvo S70
Verified
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08/16/2018
Excellent workmanship
Willow Hill has excellent workmanship with fair prices trustworthy company with professional customer service

JS
Justin S.
New York
Ford Focus
Verified
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08/16/2018 Category: Service
Justin said they got the vehicle fixed. ,The price was what they said it would be. They did what they said they would do. It cost what they said it would cost.
This review was collected via phone interview by Customer Research Inc.