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Withnell Hyundai

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(2,358 Reviews)
75
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
Original Review
Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5
83
Total ReScores
4.7
ReScore Average
75
Net Promoter Score ®

Business Details

About

Withnell Hyundai is located just off I-5 in Salem, OR. We hope to be the Hyundai dealer you choose. We have a full Hyundai Service and Parts Department, along with rental car options, a body shop, and a car wash. Come see us today to see what we can do for you! Withnell Hyundai is located just off I-5 in Salem, OR. We hope to be the Hyundai dealer you choose. We have a full Hyundai Service and Parts Department, along with rental car options, a body shop, and a car wash. Come see us today to see what we can do for you!

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(503) 375-0312

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
8:30 AM - 4:00 PM
Sun
closed
* Pacific Time (US & Canada)
1996 Mission Street Southeast Salem, OR 97302
Service Department's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(2,358 Reviews)

SH
gravatar
Shannon H.
Salem, OR
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/02/2023
1
Category: Service
Love the car, not a great experience.
This one star rating has nothing to do with my dealer, Tommy, who was absolutely fantastic! He was very nice and extremely professional. Bill in finance was horrible. After I bought a $64,000 car I was talked into buying the warranties which equates to almost $8,000. When I decided I wanted to cancel the warranties (less than a day later) Bill was extremely short with me over the phone.
The car I bought also had a defect which was brought up and talked about multiple times during the sale with both Tommy and Bill. When I returned a few days after the purchase to sign papers to get rid of the warranties (paperwork which he never provided me a copy of) Bill acted like he knew nothing about the car's defect (basically calling me a liar). After he consulted with Tommy in front of me, who was honest about remembering the defect, he told Tommy to go away when he tried to make friendly conversation with me. Bill then told me that service would contact me when a replacement part was in.
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