World Class Auto Repair and Restoration

Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

59 Reviews

98% Would Recommend
Latest Review almost 3 years ago

Reviews


CJ
Christina J.
West Chicago, IL
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2015
Excellent Mechanic! Definitely world class expertise.
Steve is the most knowledgeable mechanic I know. He has worked on all of my vehicles. After describing the squeaking sound my car was making, Steve knew exactly what was wrong. He said it was the water pump. Friends of mine told me that if it were the water pump, I would be able to smell it. Steve was right, they were wrong. Steve fixed my Cadillac STS at a very reasonable rate. I was only out of a vehicle for one day. He even delivered my car for me.

RV
Ron V.
Tinley Park, IL
Overall Rating 1/5rating 1rating 1rating 1rating 1
04/29/2015
STAY AWAY FROM WORLD CLASS AUTO!
STAY AWAY FROM THIS COMPANY!!

I had an oil leak on my motorcycle serviced by World Class Auto last August. Steve was very cordial at first. However, when i got the bike back it still leaked. Steve agreed to fix it again but then something went terribly wrong. He had it in November and said it would take a few weeks. He gave me his phone #. A few weeks went by and I called him. No answer. I called again. No answer. I texted and it got returned. I couldn't leave a msg because he had no voicemail. I emailed his company and no answer. Finally, after SEVERAL attempts, he answered and told me it would be a few more weeks and that he would call me. A few weeks past and he didn't call. Again, I kept attempting to reach him and NO luck. He never answered until the 10th or so try. Again he said it wasn't done. This whole process continued for months! I even considered filing a police report for a stolen motorcycle but he kept assuring me it was going to be fixed. In March I finally got it back and it STILL LEAKED! Not only that but he charged me $375 for what he called "general maintenance". I asked for an invoice when he dropped off the bike and he said he left it at the office (DOUBTFUL). He said he would email it to me but never did. I emailed again and told him if I didn't get my invoice I would file a complaint with BBB. He never sent it so I did. I am now filing negative reviews on Yelp, Google and Yahoo! so that any potential World Class Auto customer doesn't meet the unfortunate fate I have in dealing with Steve and his company.
RUN!!!!

IS
Ilir S.
Chicago, IL
Ford Windstar
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/26/2015 Category: Service
llir said the business was good.
This review was collected via phone interview by Customer Research Inc.

CB
Chris B.
Chicago, IL
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/23/2014
All way courteous and professoinal
Steve is an excellent mechanic that does what he says, does it right, and keeps costs down, he makes himself available too

NR
Norma R.
Bridgeview, IL
Pontiac Grand Prix
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/15/2014 Category: Service
Norma said the service was excellent. Steve was very personable, knowledgeable and accommodating. The repairs were ready on time and they even arranged for her to get around if her repairs were not completed on time. This was the first time she has been to this business and her overall experience was great.
This review was collected via phone interview by Customer Research Inc.

MH
Michael H.
Richton Park, IL
Ford Mustang
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/25/2014 Category: Service
Michael said the service took a little longer then expected, but they still got the job done right and he has no complaints.
This review was collected via phone interview by Customer Research Inc.

CB
Chris B.
Chicago, IL
Mercury
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2014
the expertise Steve has at any mechanicalissue
Steve is courteous and an expert wrench! I've brought him my family jeep to my boats and he always gets it done right the first time. I recommend him to anyone who will listen

KM
Karen M.
Hometown, IL
Chrysler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2014
service and customer service
I have recommended this business to others. I have not been disappointed with the service and recommend getting repair and maintenance work done here.

SD
Sue D.
Chicago, IL
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/15/2014 Category: Service
Sue said they did a good job.
This review was collected via phone interview by Customer Research Inc.

BA
Bill A.
Chicago, IL
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/28/2014
Honest diagnosis with quality repair work
Always reply on Steve's expertise and superior work!

DM
Don M.
Burbank, IL
GMC Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/25/2014 Category: Service
Don said they did a good job.
This review was collected via phone interview by Customer Research Inc.

CB
Chris B.
Chicago, IL
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/23/2014 Category: Service
Chris said the man at this business is terrific and very professional. The prices are fair.
This review was collected via phone interview by Customer Research Inc.

JB
John B.
Burbank, IL
Pontiac Grand Am
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/22/2014 Category: Service
John said they did a great job and were helpful and fair. The work was done quickly.
This review was collected via phone interview by Customer Research Inc.

GB
Gina B.
Forest Park, IL
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2013 Category: Service
Gina said everything went smooth. Her vehicle was fixed and when she got it back, the price was right.
This review was collected via phone interview by Customer Research Inc.

JP
Joe P.
Illinois
GMC Savana
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2013 Category: Service
Joe said they helped him with his work vehicle.
This review was collected via phone interview by Customer Research Inc.

CR
Cindy R.
Riverside, IL
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2013 Category: Service
Cindy said the business was knowledgeable and resolved her issue quickly.
This review was collected via phone interview by Customer Research Inc.

MK
Mark K.
Downers Grove, IL
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2013 Category: Service
Mark said this business does good work.
This review was collected via phone interview by Customer Research Inc.

FW
Flora W.
Chicago Ridge, IL
Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2013 Category: Service
Flora said this facility fixed her vehicle.
This review was collected via phone interview by Customer Research Inc.

JM
Jamie M.
Burbank, IL
Acura 3.2CL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2013 Category: Service
Jamie said the service was quick. They were respectful and knowledgeable. The work was good.
This review was collected via phone interview by Customer Research Inc.

CR
Chris R.
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2013 Category: Service
Chris said the work is done right and the price is right. He is happy with the hours and the service.
This review was collected via phone interview by Customer Research Inc.

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