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Wright Hyundai

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(2,461 Reviews)
69
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Score Details

5 stars
78%
4 stars
12%
3 stars
4%
2 stars
2%
1 star
2%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
Original Review
Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5
108
Total ReScores™
4.4
ReScore™ Average
69
Net Promoter Score ®

Business Details

About

Welcome and thank you for choosing Wright Automotive Group. We have a professionally staffed service department with a fully computerized state-of-the-art facility. Our Master Technicians have attained the highest level of mechanical skill for automotive repair. Welcome and thank you for choosing Wright Automotive Group. We have a professionally staffed service department with a fully computerized state-of-the-art facility. Our Master Technicians have attained the highest level of mechanical skill for automotive repair.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(724) 935-6650
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
8:00 AM - 5:00 PM
Sun
closed
* Eastern Time (US & Canada)
10677 Perry Highway Wexford, PA 15090
Get Directions
Service Department's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(2,461 Reviews)
Write a Review
Recent Reviews
MP
gravatar
Meredith P.
Cranberry Twp, PA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/20/2022
0
Category: Service
Run Around
Took car to Chippewa as Wexford is always ridiculously SLOW. Took the car in for a whistling noise and got a response of bad turbo. When it was time to put the part in Chippewa wouldn't respond back on labor prices as we wanted to buy our own part, so called Wexford and they responded right away and gave us an appointment. Got the turbo put in and of course the sound was still there. I was sick of Hyundai so I took the car to Milbert's Car Care. I got a phone call from Milbert's and he told me the antifreeze was leaking from whomever put the turbo in. Took the car back to Wexford and they reassured us it was not leaking and made another appointment for the whistling noise. On the appointment for the whistling, wouldn't you know they found the antifreeze leak. But then said the whistling noise was normal for after market part, if that wasn't the dumbest as it had a Hyundai part in when it started making the noise. After getting upset and explaining to them the car is whistling and has no power we finally got someone else to look at it and wouldn't you know found the issue, it needed an inter cooling system. Had to order the part and was out of a car for a whole week. After it was finally fixed I tried to reach out to the service manager and he was on maternity leave at the time. I waited till his return called and left a message and never got a return call. Out of $2900 and dealt with the one place that should know everything about the car. The lies after lies and pushing us out the door like we were crazy was a lot. Slow mechanic had the audacity to say it was due to an after market part. WOW, how many other cars are you doing like that?!
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